Tableau CRM Analytics

1 week ago

Pune, India Synechron Full time

We have an immediate opportunity for Tableau CRM Analytics.

Job Role: Tableau CRM Analytics

Job Location: Kharadi, Pune

Experience- 7 Years to 12 Years

Notice Period: Immediate to 30 Days


About Company:

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’ s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honoured with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+ and has 51 offices in 20 countries within key global markets. For more information on the company, please visit our website or LinkedIn community.


Diversity, Equity, and Inclusion

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.


Job Description:

  • Develop and maintain interactive dashboards and reports using Tableau to provide insights on customer behavior, sales performance, and marketing effectiveness.
  • Collaborate with cross-functional teams to gather requirements and translate business needs into analytical solutions.
  • Analyze large datasets from CRM systems to identify trends, patterns, and actionable insights that support strategic decision-making.
  • Conduct data profiling, cleansing, and validation to ensure data accuracy and integrity.
  • Create and automate reporting processes to streamline data analysis and improve efficiency.
  • Provide training and support to end-users on Tableau dashboards and analytics tools.
  • Stay updated with the latest trends in CRM analytics and data visualization to continuously improve reporting capabilities.


Technical Skills:

  • Tableau CRM, CRM Analytics, Einstein's Analytics, SQL.


Qualifications:

  • Bachelor's or master’s degree in computer science, Information Technology, or a related field.


Soft Skills:

  • Excellent written and verbal communication skills.
  • Ability to work well in a team environment.
  • Strong problem-solving and analytical skills.
  • Ability to adapt to new technologies and changing requirements.
  • Good time management and prioritization skills


What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and advancement.
  • A collaborative and innovative work environment.
  • Work-life balance and flexible work hours.


Why Join Us?

  • Be part of a vibrant and innovative team, committed to achieving excellence.
  • Work on exciting projects that push the boundaries of Salesforce technology.
  • Competitive salary and benefits package.
  • Opportunity for professional growth and development.

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