Customer Success Manager

2 weeks ago

Pune, India Birdvision Full time

Company Description

Birdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include WhatsApp Sales Automation, Loyalty & Incentive Automation, Trade Scheme Management, and Omnichannel Marketing Engagement. By combining incentive-based models, mobility solutions, engagement mechanics, and analytics tools, we deliver the information and motivation your teams need to drive growth.


Role Description

This is a full-time on-site role for a Customer Success Manager, located in Pune. The Customer Success Manager will be responsible for ensuring customer satisfaction and retention, building and maintaining strong customer relationships, providing exceptional customer service, and using analytical skills to evaluate and address customer needs. The role also involves communicating with customers to understand their requirements and ensuring that the solutions provided align with their business objectives.


Total Experience Needed: 2+ Years in the same function


Qualifications

  • Skills in Customer Satisfaction and Customer Retention
  • Strong Relationship Building and Customer Service skills
  • Analytical Skills to evaluate and address customer needs
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively with a team
  • Experience in the technology or consulting industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field

  • Customer Success Manager

    5 days ago

    Pune, Maharashtra, India Princeton IT America Full time ₹ 80,000 - ₹ 10,00,000 per year

    ob Title: Customer Success ManagerLocation: Pune, MaharashtraExperience Required: 5+ YearsAbout the RoleWe are looking for an experienced and proactive Customer Success Manager to join our Pune team. This role is responsible for building long-term customer relationships, ensuring successful adoption of our solutions, and driving measurable business outcomes...

  • Customer Success Manager

    2 weeks ago

    Pune, Maharashtra, India Crave Infotech Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Were looking for a dynamic Customer Success Manager to join our teamIf you love building strong client relationships, ensuring smooth delivery, and creating great customer experiences — we'd love to connect.What you'll do:Be the primary point of contact for clients and drive their successEnsure smooth onboarding, engagement, and retentionGather regular...

  • Customer Success Manager

    2 weeks ago

    Pune, India Birdvision Full time

    Company DescriptionBirdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include WhatsApp Sales Automation, Loyalty & Incentive Automation,...

  • Customer success manager

    2 weeks ago

    Pune, India Birdvision Full time

    Company Description Birdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include Whats App Sales Automation, Loyalty & Incentive Automation,...

  • Customer Success Manager

    2 weeks ago

    Pune, India Birdvision Full time

    Company Description Birdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include WhatsApp Sales Automation, Loyalty & Incentive Automation,...

  • Customer Success Manager

    2 weeks ago

    Pune, Maharashtra, India Intangles Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About IntanglesIntangles is a leading provider of real-time predictive diagnostics and digital twin technology for the automotive and fleet industry. We help customers optimize fleet operations, reduce downtime, and achieve higher ROI through advanced AI-driven telematics solutions. At Intangles, our mission is to empower businesses with actionable insights...

  • Customer Success Manager

    2 weeks ago

    Pune, Maharashtra, India 3D Engineering Automation LLP Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSince its inception in 1999, 3D Engineering has served over 800 companies across various manufacturing domains. As the leading Solutions Partner for Siemens Industry Software in India and a National Channel Partner for ANSYS, we also distribute EOS Additive Manufacturing solutions and provide CAE Services globally. In addition, 3D...

  • Customer Success Manager

    2 weeks ago

    Pune, India Birdvision Full time

    Company Description Birdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include WhatsApp Sales Automation, Loyalty & Incentive Automation,...

  • Customer Success Manager

    2 weeks ago

    Pune, India Birdvision Full time

    Company DescriptionBirdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include WhatsApp Sales Automation, Loyalty & Incentive Automation,...

  • Customer Success Manager

    2 weeks ago

    Pune, India Birdvision Full time

    Company DescriptionBirdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include WhatsApp Sales Automation, Loyalty & Incentive Automation,...