Customer Success Manager

5 days ago

Pune, India Birdvision Full time

Company Description

Birdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include WhatsApp Sales Automation, Loyalty & Incentive Automation, Trade Scheme Management, and Omnichannel Marketing Engagement. By combining incentive-based models, mobility solutions, engagement mechanics, and analytics tools, we deliver the information and motivation your teams need to drive growth.

Role Description

This is a full-time on-site role for a Customer Success Manager, located in Pune. The Customer Success Manager will be responsible for ensuring customer satisfaction and retention, building and maintaining strong customer relationships, providing exceptional customer service, and using analytical skills to evaluate and address customer needs. The role also involves communicating with customers to understand their requirements and ensuring that the solutions provided align with their business objectives.

Total Experience Needed: 2+ Years in the same function

Qualifications

- Skills in Customer Satisfaction and Customer Retention
- Strong Relationship Building and Customer Service skills
- Analytical Skills to evaluate and address customer needs
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively with a team
- Experience in the technology or consulting industry is a plus
- Bachelor's degree in Business, Marketing, or a related field

  • Customer Success Manager

    3 weeks ago

    Pune, India iMocha Full time

    About iMocha iMocha Skills Intelligence Cloud is One unified platform that delivers "Skills-first" for Talent Acquisition (FTE & Contingent) and Talent Management for Upskilling, Reskilling, and Internal Mobility – any job role, any industry and at scale. We help enterprises make intelligent talent decisions and build strong teams, from hire to retire....

  • Customer Success Manager

    1 week ago

    Pune, Maharashtra, India iMocha Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    About iMochaiMocha Skills Intelligence Cloud is One unified platform that delivers "Skills-first" for Talent Acquisition (FTE & Contingent) and Talent Management for Upskilling, Reskilling, and Internal Mobility – any job role, any industry and at scale.We help enterprises make intelligent talent decisions and build strong teams, from hire to retire....

  • Customer Success Manager

    3 weeks ago

    Pune, India WeCP | We Create Problems Full time

    Job Title:Customer Success Manager (Immediate Joiner) Full Time , On Site , Pune About the Role: We are looking for a proactive and customer-focusedCustomer Success Managerto join our team immediately. In this role, you will lead onboarding for new customers, ensure smooth product adoption, and build lasting relationships that drive engagement, retention,...

  • Customer Success Manager

    6 days ago

    Pune, Maharashtra, India WeCP | We Create Problems Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Customer Success Manager (Immediate Joiner)Full Time , On Site , PuneAbout the Role:We are looking for a proactive and customer-focusedCustomer Success Managerto join our team immediately. In this role, you will lead onboarding for new customers, ensure smooth product adoption, and build lasting relationships that drive engagement, retention, and...

  • Customer Success Manager

    4 weeks ago

    Pune, Maharashtra, India Aparajita Consultancy Services Full time

    About the Role:We are seeking a highly motivated and strategic Customer Success Manager with 5-6 years of experience, and a strong business background, preferably with an MBA.The ideal candidate will be a customer champion, responsible for building and nurturing strong, long-term relationships with our key clients in Pune.You will be the primary point of...

  • Customer Success Manager

    4 days ago

    Pune, Maharashtra, India Crave Infotech Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Were looking for a dynamic Customer Success Manager to join our teamIf you love building strong client relationships, ensuring smooth delivery, and creating great customer experiences — we'd love to connect.What you'll do:Be the primary point of contact for clients and drive their successEnsure smooth onboarding, engagement, and retentionGather regular...

  • Customer Success Manager

    1 week ago

    Pune, Maharashtra, India Opus Technologies Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Role OverviewWe are seeking a seasoned Customer Success Manager to lead strategic client relationships, drive adoption of Optimus solutions, and ensure long-term customer satisfaction and retention. The ideal candidate brings deep experience in enterprise SaaS, fintech, or financial services, thrives in a fast-paced, data-driven environment, and excels at...

  • Customer Success Manager

    6 days ago

    Pune, India Birdvision Full time

    Company DescriptionBirdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include WhatsApp Sales Automation, Loyalty & Incentive Automation,...

  • Customer Success Manager

    5 days ago

    Pune, India Birdvision Full time

    Company DescriptionBirdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include WhatsApp Sales Automation, Loyalty & Incentive Automation,...

  • Customer success manager

    5 days ago

    Pune, India Birdvision Full time

    Company Description Birdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include Whats App Sales Automation, Loyalty & Incentive Automation,...