Global Network Manager
4 weeks ago
Job Title: Global Supply Manager – Online Panels
Job Summary:
The Supply Manager is responsible for overseeing the procurement of vendors/ supply and supply activities of the Online Panels Team. This role involves managing supplier relationships, optimizing supply levels, ensuring timely delivery of services, and implementing cost-saving measures to enhance the efficiency and effectiveness of the supply operations. Being an expert in vendor management, this role expects the candidate to be able to bring new partners/ vendors as-well as strategic long-term partnerships.
Key Responsibilities:
- Vendor and Supplier Coordination:
- Identify, evaluate, and establish relationships with market research vendors and suppliers.
- Negotiate contracts and manage vendor performance to ensure cost-effectiveness and adherence to quality standards.
- Monitor and address any issues related to vendor service delivery.
- Manage costs as an integral part of strategy with vendors.
- Manage Delivery as a critical part of the role through dedicated vendor relationships.
- Budget Management:
- Develop and manage budgets related to market research projects in the market and costs through negotiations.
- Track vendor expense costs and implement cost-saving measures where applicable.
- Prepare Vendor reports and forecasts related to market research supply needs.
- Process Improvement:
- Identify opportunities for improving the efficiency and effectiveness of supply processes with dedicated vendor relationships and acquiring new vendors to expand base of supply partners for strategic pricing needs.
- Implement best practices and innovative solutions to streamline operations and enhance data quality delivery from vendors.
- Ensure compliance with internal policies and industry regulations.
- Collaboration and Communication:
- Work closely with Online Panels Team and other stakeholders to understand their needs and ensure they are met on time.
- Facilitate communication between internal teams and external suppliers to resolve any issues and ensure smooth operations.
- Provide training and support to team members regarding the use of research tools and resources.
- Reporting and Analysis:
- Monitor and report on the performance of market research vendors and their services.
- Analyze trends and metrics related to supply performance and QC/ audit outcomes in addition to margins.
- Provide insights and recommendations based on supply data to support strategic decision-making.
Required Skills and Qualifications:
- Education: Bachelor’s degree or above
- Experience: At least 4+ years experience in Vendor Management, Supply Management, Global Network Management in Online Market Research in a Supervisory or Lead role managing vendors/ partners globally.
- Technical Skills: Proficiency in data management tools, market research software, and Microsoft Office Suite (Excel, PowerPoint, Word).
- Analytical Skills: Strong analytical and problem-solving abilities, with experience in data analysis and reporting.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with vendors, API partners, stakeholders, and internal teams.
- Attention to Detail: High level of accuracy and attention to detail in managing data and resources.
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