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Global Network Manager

2 months ago


new delhi, India Market Xcel Full time
Job Title: Global Supply Manager – Online Panels
Job Summary:
The Supply Manager is responsible for overseeing the procurement of vendors/ supply and supply activities of the Online Panels Team. This role involves managing supplier relationships, optimizing supply levels, ensuring timely delivery of services, and implementing cost-saving measures to enhance the efficiency and effectiveness of the supply operations. Being an expert in vendor management, this role expects the candidate to be able to bring new partners/ vendors as-well as strategic long-term partnerships.
Key Responsibilities:
Vendor and Supplier Coordination:
Identify, evaluate, and establish relationships with market research vendors and suppliers.
Negotiate contracts and manage vendor performance to ensure cost-effectiveness and adherence to quality standards.
Monitor and address any issues related to vendor service delivery.
Manage costs as an integral part of strategy with vendors.
Manage Delivery as a critical part of the role through dedicated vendor relationships.
Budget Management:
Develop and manage budgets related to market research projects in the market and costs through negotiations.
Track vendor expense costs and implement cost-saving measures where applicable.
Prepare Vendor reports and forecasts related to market research supply needs.
Process Improvement:
Identify opportunities for improving the efficiency and effectiveness of supply processes with dedicated vendor relationships and acquiring new vendors to expand base of supply partners for strategic pricing needs.
Implement best practices and innovative solutions to streamline operations and enhance data quality delivery from vendors.
Ensure compliance with internal policies and industry regulations.
Collaboration and Communication:
Work closely with Online Panels Team and other stakeholders to understand their needs and ensure they are met on time.
Facilitate communication between internal teams and external suppliers to resolve any issues and ensure smooth operations.
Provide training and support to team members regarding the use of research tools and resources.
Reporting and Analysis:
Monitor and report on the performance of market research vendors and their services.
Analyze trends and metrics related to supply performance and QC/ audit outcomes in addition to margins.
Provide insights and recommendations based on supply data to support strategic decision-making.
Required Skills and Qualifications:
Education: Bachelor’s degree or above
Experience: At least 4+ years experience in Vendor Management, Supply Management, Global Network Management in Online Market Research in a Supervisory or Lead role managing vendors/ partners globally.
Technical Skills: Proficiency in data management tools, market research software, and Microsoft Office Suite (Excel, PowerPoint, Word).
Analytical Skills: Strong analytical and problem-solving abilities, with experience in data analysis and reporting.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with vendors, API partners, stakeholders, and internal teams.
Attention to Detail: High level of accuracy and attention to detail in managing data and resources.