ServiceNow Product Manager
3 weeks ago
Required Skills:
- 5+ years of experience as a Product Manager/Product Owner within a digital environment, with strong background in leveraging AI and automation tools for business process improvement.
- Ability of leading a team and execute in a scrum agile methodology
- Strong problem-solving skills
- Familiarity with ServiceNow modules such as ITSM (IT Service Management), ITOM (IT Operations Management, ITAM (IT Asset Management), CMDB(Configuration Management Database, CSM ( Customer Service Management), HRSD (HR Service Delivery).
- Knowledge of integrating ServiceNow with Devsecops tools for CI/CD pipelines
- Experience integrating with third party tools (Dynatrace, Jira, Microsoft Teams, Slack) via REST or SOAP API
- Excitement for engaging in cross organizational collaboration, working through tradeoffs, and balancing competing priorities.
- Strong leadership and decision-making abilities, with a results-oriented mindset and a passion for driving innovation.
- Ability to prioritize and manage multiple tasks effectively.
- Knowledge and experience in using Jira and Confluence
Preferred Skills:
- Demonstrated ability to drive results and consistently meet or exceed challenging deadlines.
- Strong focus on quality, desired experience in testing and validation.
- Commitment to enhancing personal technical skills and industry knowledge.
- Capability to demonstrate the product in front of large groups.
- Exceptional written and oral communication and stakeholder management skills.
- CSPO Certification
- ServiceNow Certified Implementation Specialist
- ITIL v3/v4 Foundation Certification
Education and Experience:
- Bachelor’s degree in technology related field
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