Key Accounts Development
2 weeks ago
Company Description
At Pakka Limited, we're on a mission to revolutionize packaging with a line of fully compostable paper products. We are working towards creating a future where food wraps, carriers, and serviceware that nourish the earth instead of filling landfills. It's a delicious way to make a difference, and we're looking for passionate people to join this journey.
Chuk, an offering of Pakka, is the go-to choice for major restaurant chains like Haldirams, Bikaner; QSRs, retails chains like Lulu, Dmart, cloud kitchens, catering & event companies, who wants sustainable, convenient options for their foodservice needs. And that's where you come in
Role Description
This is a full-time on-site role for a Key Account Manager at CHUK in Noida. The Key Account Manager will be responsible for managing and developing relationships with key accounts, creating business plans, and providing exceptional customer service. They will also be responsible for analyzing market trends and identifying opportunities for growth in key accounts.
Key responsibilities
· Has clear understanding of the product & food service category understanding
· Demonstrates excellence in sales thereby drive sales process from planning to closure
· Ensure consistent profitability for each product, partner, customers & optimum pricing in marketplace
· Identifies partners for the assigned territory and establish a strong distribution network
· Build deep customer relationship and work towards delight creation, customer retention and nurturing
· Has a notch for resolution of customer grievances and maintain transparency of business
· Can create comparatives and clear dashboards enabling decisions supported through DSS
· Clearly forecast trends based on objective data analysis and market understanding
· Deep understanding of competition, abilities and plans forward
· New product identification, development, and introduction
· Can understand needs & complete product space in the compostable food services and identification of customer desire
· Coordinates, align and work in synchronisation across departments to ensure efficacy in implementation
· Understands the ethos of the brand and its application
Qualifications
· Experience required -- 8-12 Years
· Analytical Skills and Business Planning
· Experience in Account Management and Key Accounts
· Strong customer service skills
· Excellent communication and negotiation skills
· Ability to build and maintain relationships
· Problem-solving and decision-making abilities
· Bachelor's degree in Business Administration, Marketing, or a related field
· Experience in the packaging industry or a related field is a plus
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