Customer Success Specialist
3 weeks ago
We are seeking a Customer Relations AM to oversee the complete cycle of sourcing, ensuring seamless collection of e-waste from suppliers, processing invoices, and facilitating payments post-contract signing. You will collaborate with various departments including sourcing, logistics, finance, and production to guarantee client satisfaction. Building and nurturing strong customer relationships will be a key aspect of this role, along with preparing performance reports, addressing customer issues, and providing exceptional support.
Facilitate the entire sourcing cycle post-contract signing, including e-waste collection, invoice processing, and payment receipt.
Liaise with internal departments to ensure client and seller satisfaction.
Prepare and maintain client/supplier performance reports and presentations.
Conduct meetings with customers/suppliers to strengthen business relationships.
Manage email communications and follow-up calls effectively.
Address and resolve any customer issues related to business growth, billing, and overall satisfaction.
Coordinate and train new customers efficiently.
Possess in-depth knowledge of the company's business model to address customer inquiries effectively.
Demonstrate the value of our Single Platform to customers by delivering outstanding customer support daily.
Qualifications, Experience and Skills
Bachelor's/Master's degree preferred.
Exceptional written and verbal communication skills.
Strong interpersonal skills, business analytical skills, commercial acumen, negotiating skills, and conflict resolution skills.
Ability to learn quickly with a creative, open-minded, and innovative approach.
Positive, polite, confident, sincere, and friendly demeanor.
Strong problem-solving skills and ability to think quickly under pressure.
Ability to maintain composure during stressful phone conversations.
-
Customer Success Associate
17 hours ago
Noida, India Comhard Technologies Pvt. Ltd Full timeJob Description: As a Customer Success and Renewal Specialist, you will play a crucial role in ensuring the satisfaction and retention of our valued clients. You will be responsible for building strong relationships with customers, understanding their needs, and guiding them in maximizing the value of our products and services. Additionally, you will drive...
-
Customer Success Specialist
4 hours ago
Noida, India Hotelogix India Private Limited Full timeJob Description - CSS Experience Required: 3 - 5yrsShift Time: 6pm to 3AM Objectives of this RoleOwn overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfactionTo better customer adoption by meeting up upsell/cross sell...
-
Customer Success Specialist
2 months ago
Noida, India Hotelogix India Private Limited Full timeJob Description - CSS Experience Required: 3 - 5yrsShift Time: 6pm to 3AM Objectives of this RoleOwn overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfactionTo better customer adoption by meeting up upsell/cross sell...
-
Customer Success Manager
4 weeks ago
noida, India HCLSoftware Full timeJob Description - Digital Sales – Customer Retention & Success (German Language Specialist) ARE YOU READY TO JOIN OUR TEAM? We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL’s fast-growing, $2B software business and make an impact from Day 1! This is an...
-
Customer Success Specialist
4 days ago
Noida, India Attero Full timeWe are seeking a Customer Relations AM to oversee the complete cycle of sourcing, ensuring seamless collection of e-waste from suppliers, processing invoices, and facilitating payments post-contract signing. You will collaborate with various departments including sourcing, logistics, finance, and production to guarantee client satisfaction. Building and...
-
Customer Success Specialist
3 weeks ago
Noida, India Attero Recycling Pvt Ltd Full timeWe are seeking a Customer Relations AM to oversee the complete cycle of sourcing, ensuring seamless collection of e-waste from suppliers, processing invoices, and facilitating payments post-contract signing. You will collaborate with various departments including sourcing, logistics, finance, and production to guarantee client satisfaction. Building and...
-
Customer Success Executive
2 weeks ago
Noida, India FCI-CCM Full time**Position: Customer Success Executive / Sr. Executive** **Desired Experience**: 2-5 years **Work Location**: Noida, Sector 126 **Work Timings**: Rotational **Compensation**: As per market standards **Job Summary**: Looking for flexible go-getters who welcome the challenge of meeting the needs of a fast-growing IT business. As a **Customer Success...
-
Customer Success Manager
2 months ago
noida, India Saas Labs US Inc. Full timeCustomer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...
-
Customer Success Manager
5 hours ago
Noida, India Saas Labs US Inc. Full timeCustomer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...
-
Customer Success Manager
2 months ago
Noida, India Saas Labs US Inc. Full timeCustomer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...
-
Apply Now: Customer Success Manager
2 weeks ago
Noida, India HCLSoftware Full timeJob Description - Digital Sales – Customer Retention & Success (German Language Specialist)ARE YOU READY TO JOIN OUR TEAM? are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL’s fast-growing, $2B software business and make an impact from Day 1! This is an exciting...
-
Customer Success Executive
1 month ago
Noida, India 4Bell Technology Full timeKey Responsibilities: Develop a trusted advisor relationship with key customer stakeholders and executive sponsors. - Ensure the timely and successful delivery of our solutions according to customer needs and objectives. - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. - Liaise between customers and...
-
Director-Customer Success
1 week ago
Noida, India Innovaccer Full timeHello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.Customer Success at InnovaccerOur mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're...
-
Director-Customer Success
4 hours ago
Noida, India Innovaccer Full timeHello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer. Customer Success at InnovaccerOur mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're...
-
Director-Customer Success
7 days ago
Noida, India Innovaccer Full timeHello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer. Customer Success at InnovaccerOur mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're...
-
Director-Customer Success
6 days ago
noida, India Innovaccer Full timeHello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer. Customer Success at Innovaccer Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're...
-
Customer Success Intern
3 hours ago
Noida, India MyOperator Full timeJob Title: Customer Success Intern Company: MyOperator Location: Noida About Company:MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone,...
-
Customer Success Intern
3 weeks ago
Noida, India MyOperator Full timeJob Title: Customer Success Intern Company: MyOperator Location: Noida About Company:MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone,...
-
Customer Success Executive
2 months ago
Noida, India Live Keeping Full time**Customer Success Executive** Live keeping - Noida, Uttar Pradesh, India (On-site) **About Livekeeping** Backed By IndiaMART InterMESH, Livekeeping offers a SAAS platform for 10k+ customers to access their Tally accounting data on mobile. Real time visibility of accounting data like revenue growth, profitability, cash flow management, etc. is a critical...
-
Customer Success Intern
4 hours ago
Noida, India MyOperator Full timeJob DescriptionJob Title: Customer Success Intern Company: MyOperator Location: Noida About Company:MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions,...