Manager - Digital
2 months ago
Top 5 things you will do in your role:
- Client Servicing: Leading the client relationship and managing expectations and deliverables. Identify client's communication needs through all channels ‐ guide client on how these channels should work together to create an integrated partnership .. Inputing into measurable business impact of our clients / real time impact
- Project Management: Ability to lead and execute various client projects end-to-end with support from internal team members
- Team Management: Ability to lead and manage multiple teams on various accounts smoothly ensuring healthy communication and work allocation. Drive organizational culture, values & vision of creating excellent product across the team
- Planning: Lead planning on various accounts when it comes to campaigns and engagements and for new business pitches. Build a strong succession / second line of your team
- Account Operations: Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with key stakeholders. In-Depth understanding of scope of work , the monetisation of key elements in the delivery process.
Top 5 Thing you need to have for this role:
- Communication Skills: Comfort and confidence to deal with internal and external stakeholders
- Team Management Skills: Ability and inclination to work with multiple people teams and ensuring efficient knowledge transfer and mentoring
- Domain Knowledge: Have ample knowledge and interest in the digital domain we are working in to suggest best practices to clients and team members alike
- Attitude: Have an open attitude to work with people from different walks of life and a willingness to learn and use those learnings in your everyday work
- Problem Solving: A creative problem solving mindset to tackle with everyday challenges on the accounts
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