Assistant Reservations Manager
10 hours ago
The Claridges, New Delhi is a historic landmark hotel in Lutyens Delhi. Situated in lush surroundings in the heart of the city, the hotel is close to business districts, ministries, shopping centers, and historical landmarks. With classic ambience and contemporary facilities, the hotel offers old-world charm with Indian hospitality.
Role Description
This is a full-time on-site role for an Assistant Reservations Manager at Claridges Collection in New Delhi. The Assistant Reservations Manager will be responsible for managing reservations, providing exceptional customer service, communicating with guests, driving sales, and training staff on reservation procedures.
Qualifications
- Reservations and Customer Service skills
- Effective Communication skills
- Sales and Training abilities
- Strong attention to detail and organizational skills
- Previous experience in a similar role is a plus
- Knowledge of reservation systems and hotel operations
- Ability to multitask and work in a fast-paced environment
- Hospitality or related degree/certification is preferred
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