Reservations Executive

4 weeks ago


New Delhi, India PULLMAN Full time
Job Description

  • Plan the room reservations.
  • Ensure proper selling techniques and strategies are utilized to maximize room revenues.
  • Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.
  • Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

EXECUTIVE RESPONSIBILITIES & EMPOWERMENT

  • Liaises with Sales & Marketing team and Front Office Team and will be responsible for Reservation Associates

KEY OPERATIONAL RESPONSIBILITIES

Financial

  • Identify optimal, cost effective use of the resources and educate the team on the same.
  • Maintain and update corporate database, entering guest bookings to ensure guest information records are kept up to date and accurate for future events.

Operational

  • Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests.
  • Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability
  • Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies.
  • Ensure calculative overbooking.

Business plan /Analysis

  • Assist in the development of occupancy forecasts for the annual budget.
  • Handle additional responsibilities as and when delegated by the Management.

Team Management

  • Provide effective support to the team to enable them to provide effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

General Duty

  • Leadership skills that utilize persuasion and motivation to attain organizational        goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness
  • Ability to accept responsibility
  • Self-confidence, motivation, drive and tenacity

Qualifications

  • Minimum 1 years of experience in same position
  • Guest focused personality is essential
  • Prior experience working with Opera or a related system experience is an asset
  • Strong interpersonal and problem solving abilities
  • Fluency in English, additional languages are a plus Point.



  • Reservations Executive

    6 months ago


    New Delhi, India EllBee Hospitality Worldwide Full time

    **Job Information**: Industry **Hospitality** *** Work Experience **4-5 years** *** Salary **25000** *** City **New Delhi** *** Province **Delhi** *** Country **India** *** Postal Code **110060** We are currently seeking an enthusiastic and detail-oriented Reservations Executive to join our dynamic team at EllBee Hotels. If you possess...

  • Reservation Executive

    5 months ago


    New Delhi, India bloom Hotel Group Full time

    We are looking for Reservations Executives for our Corporate Office. **Salary**: ₹16,000.00 - ₹22,000.00 per month Schedule: - Day shift Work Location: In person

  • Reservation Executive

    6 months ago


    New Delhi, India Bel Cibo Hospitality Pvt. Ltd. Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making suggestions, and booking tables. **Reservation Agent Responsibilities**: - Assisting and advising customers who may be choosing from a variety of...

  • Reservation Executive

    3 months ago


    Dwarka, Delhi, Delhi, India Pax Hotels & Resorts Pvt. Ltd Full time

    **Job Title: Reservation Executive** **Company: Pax Hotels & Resorts Pvt. Ltd.** **Location: Sector 16B Dwarka** **Salary: ₹12,000 - ₹18,000 per month** **About Us**: Pax Hotels & Resorts Pvt. Ltd. is a leading hospitality company seeking an experienced Reservation Executive to manage bookings and provide excellent customer...

  • Reservation Executive

    4 weeks ago


    New Delhi, India High Fly Dream Full time

    Urgent hiring for Ticketing & Reservation Executive Responsibilities Booking of domestic and international flight tickets Follow and track bookings in a queue for ticket issuance Processing refund of air tickets/cancellation Processing special service requests Maintain daily MIS and records Must be able to fetch the rates from multiple airlines and providing...

  • Reservation Executive

    3 weeks ago


    Delhi, Delhi, India Hilton Full time

    Reservation Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Moti Nagar, Delhi, Delhi, India Crystal India Holidays Full time

    Crystal India Holidays is looking for a dynamic **Reservation Executive** to join our passionate team. If you have excellent organizational skills, a love for travel, and a knack for providing exceptional service, we’d love to hear from you! **Key Responsibilities**: - Manage **hotel bookings** and coordinate with vendors to ensure smooth reservations. -...

  • Reservation Executive

    4 weeks ago


    new delhi, India High Fly Dream Full time

    Urgent hiring for Ticketing & Reservation ExecutiveResponsibilities Booking of domestic and international flight ticketsFollow and track bookings in a queue for ticket issuanceProcessing refund of air tickets/cancellationProcessing special service requestsMaintain daily MIS and recordsMust be able to fetch the rates from multiple airlines and providing the...

  • Reservation Executive

    6 months ago


    Delhi, Delhi, India bloom Hotel Group Full time

    We are looking for Reservations Executives for our Corporate Office. Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift


  • delhi, India The Hosteller Full time

    Job brief: The Hosteller, a chain of backpacker hostels with 50+ hostels across India currently, is the perfect pit-stop for global as well as local travelers to relax, rejuvenate, and experience India’s rich heritage while not worrying about a clean, safe, and smart place to stay. It is one of the fastest-growing hostel chains in India that is uniquely...

  • Reservation Executive

    4 weeks ago


    Delhi, Delhi, India www.drivecarclub.com Full time

    **JD For Reservation Executives (Backend Profile)** Ø Should have good communication Skills Ø Basic knowledge of computer Ø Need to handle all Mails from clients and making reservations in system, coordinating with different branches to sort out the queries. (Outlook Knowledge) Ø Resolve guest concerns and feedback. **Job Types**: Full-time,...

  • Reservation Executive

    5 months ago


    Delhi, Delhi, India INDIAN TRAVEL HOUSE PRIVATE LIMITED Full time

    Join our dynamic team as a Reservation Executive and play a crucial role in shaping the customer experience for India's leading car rental company.** Requirements**: - Immediate joiners preferred - Females encouraged to apply - Excellent communication and customer service skills - Strong organizational abilities** Responsibilities**: - Handle customer...


  • Delhi, India The Hosteller Full time

    Job brief:The Hosteller, a chain of backpacker hostels with 50+ hostels across India currently, is the perfect pit-stop for global as well as local travelers to relax, rejuvenate, and experience India’s rich heritage while not worrying about a clean, safe, and smart place to stay. It is one of the fastest-growing hostel chains in India that is uniquely...

  • Reservation Executive

    3 months ago


    Delhi, Delhi, India bloom Hotel Group Full time

    Managing reservations and booking requests from customers. - Ensuring accurate and timely reservation processing. - Providing excellent customer service by addressing inquiries and resolving issues related to reservations. **Responsibilities**: - Confirming reservations and sending confirmation details to customers. - Coordinating with other departments to...

  • Reservation Executive

    6 months ago


    Delhi, Delhi, India bloom Hotel Group Full time

    Managing reservations and booking requests from customers. - Ensuring accurate and timely reservation processing. - Providing excellent customer service by addressing inquiries and resolving issues related to reservations. **Responsibilities**: - Confirming reservations and sending confirmation details to customers. - Coordinating with other departments to...

  • Reservation Executive

    3 months ago


    Delhi, Delhi, India Bel Cibo Hospitality Pvt. Ltd. Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making suggestions, and booking tables. **Reservation Agent Responsibilities**: - Assisting and advising customers who may be choosing from a variety of...

  • Reservation Executive

    6 months ago


    Delhi, Delhi, India Bel Cibo Hospitality Pvt. Ltd. Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making suggestions, and booking tables. **Reservation Agent Responsibilities**: - Assisting and advising customers who may be choosing from a variety of...

  • Reservation Executive

    6 months ago


    Delhi, Delhi, India Foxoso Hospitality Pvt Ltd Full time

    Min. 1 year Hotel Line Experience Assist customers in selecting suitable options based on their preferences and needs. **Customer Service**:Provide excellent customer service by addressing customer inquiries, concerns, and requests related to reservations. Ensure that customers receive accurate and detailed information about their bookings, including...

  • Reservations Executive

    5 months ago


    Delhi, Delhi, India AccorHotel Full time

    ** JOB PURPOSE** - Plan the room reservations. - Ensure proper selling techniques and strategies are utilized to maximize room revenues. - Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency. - Any matter which may affect the interests of the hotel should be brought to the attention of the...


  • Delhi, India NITSA HOLIDAYS Full time

    **Roles and Responsibilities** - Knowledge of Fare calculations and group reservations is required. - should possess excellent communication and interpersonal skills, good analytical skills in interpreting data and situations. - Will responsible for Handling of Queries (both domestic and International). - Will need to action queries by coordinating with...