Customer Relationship Manager

1 month ago

Hyderabad, India Ridhira Living - Building world's largest chain of Wellness Themed Resort Living Communities Full time

Job description


Job Summary: As a Customer Relationship Manager (CRM) at Ridhira Group, you will be responsible for building and maintaining strong relationships with clients throughout the transaction process. You will serve as a trusted advisor, providing personalized support and guidance to clients to ensure their satisfaction and loyalty.


Responsibilities:


Client Engagement:

  • Act as the primary point of contact for clients, addressing their inquiries, concerns, and needs in a timely and professional manner.
  • Build rapport and establish long-term relationships with clients by understanding their preferences, goals, and expectations.
  • Provide detailed information about properties, neighborhoods, market trends, and investment opportunities to help clients make informed decisions.


Transaction Management:

  • Facilitate the real estate transaction process from initial inquiry to closing, ensuring smooth and seamless execution.
  • Liaise with internal teams, including sales agents, brokers, legal advisors, and lenders, to coordinate documentation, inspections, appraisals, and other necessary steps.


Negotiation and Representation:

  • Assist clients in negotiating purchase agreements, lease agreements, and other contractual terms to achieve favorable outcomes.
  • Represent clients' interests throughout negotiations, advocating for their needs and objectives while maintaining professional relationships with counterparties.


Client Support and Follow-Up:

  • Provide ongoing support and assistance to clients post-transaction, addressing any issues or concerns that may arise.
  • Conduct follow-up calls, emails, and meetings with clients to ensure their satisfaction and identify opportunities for additional services or referrals.


Market Research and Analysis:

  • Stay updated on real estate market trends, property values, inventory levels, and regulatory changes affecting the industry.
  • Conduct market research and analysis to identify potential opportunities and risks for clients, offering strategic advice and recommendations.


Customer Feedback and Relationship Management:

  • Gather feedback from clients to assess satisfaction levels and identify areas for improvement in service delivery.
  • Maintain accurate records of client interactions, preferences, and transactions using CRM software or other tracking tools.


Qualifications:

  1. Bachelor's degree in real estate, business administration, marketing, or a related field (preferred).
  2. Real estate license or certification required.
  3. Proven experience in customer service, sales, or relationship management, preferably in the real estate industry.
  4. Strong communication, interpersonal, and negotiation skills.
  5. Knowledge of real estate laws, regulations, and procedures.
  6. Proficiency in CRM software, Microsoft Office Suite, and other relevant tools.
  7. Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
  8. Excellent organizational skills and attention to detail.


Working Conditions:

  • Regular office hours with occasional evening or weekend work required to accommodate client schedules and property showings.
  • Travel may be necessary to attend property viewings, client meetings, and industry events.


Conclusion: As a Customer Relationship Manager in the real estate industry, you will play a vital role in ensuring client satisfaction, fostering loyalty, and driving business growth through personalized service and strategic support. Your dedication to building strong relationships and delivering exceptional service will contribute to the success and reputation of [Real Estate Company Name].

  • Customer relationship manager

    3 weeks ago

    Hyderabad, India Gamut HR Solutions Full time

    Company Overview Gamut HR Solutions will help you find the right kind of job! A company with 2-10 employees based in Hyderabad. Job Overview Junior Customer Relationship Manager role with 1-3 years of experience in Hyderabad. Full-Time position at Gamut HR Solutions with 2-10 employees. Qualifications and Skills 1. 1-3 years of experience in customer...

  • Customer relationship manager

    2 weeks ago

    Hyderabad, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions will help you find the right kind of job! A company with 2-10 employees based in Hyderabad.Job OverviewJunior Customer Relationship Manager role with 1-3 years of experience in Hyderabad. Full-Time position at Gamut HR Solutions with 2-10 employees.Qualifications and Skills1. 1-3 years of experience in customer relationship...

  • Customer relationship manager

    3 weeks ago

    Hyderabad, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions will help you find the right kind of job! A company with 2-10 employees based in Hyderabad.Job OverviewJunior Customer Relationship Manager role with 1-3 years of experience in Hyderabad. Full-Time position at Gamut HR Solutions with 2-10 employees.Qualifications and Skills1. 1-3 years of experience in customer relationship...

  • Customer Relationship Executive

    2 weeks ago

    Hyderabad, India BJR Group Full time

    Job Title : Customer Relationship Executive Experience Required : 1 to 3 years Job Location : Hyderabad NOTE: ONLY FEMALE CANDIDATES Job Overview Seeking a Customer Relationship Executive with 1-3 years of experience to join BJR Group in Hyderabad. Full-Time role with opportunities for growth and development. Join a leading company in the Automotive...

  • Customer Relationship Executive

    2 weeks ago

    Hyderabad, India BJR Group Full time

    Job Title : Customer Relationship ExecutiveExperience Required : 1 to 3 yearsJob Location : Hyderabad NOTE: ONLY FEMALE CANDIDATESJob OverviewSeeking a Customer Relationship Executive with 1-3 years of experience to join BJR Group in Hyderabad. Full-Time role with opportunities for growth and development. Join a leading company in the Automotive sector with...

  • Customer Relationship Executive

    4 days ago

    Hyderabad, India BJR Group Full time

    Job Profile - Customer Relationship ExecutiveJob title: Customer Relationship ExecutiveDepartment: Customer Reporting to: Customer Relationship Manager  NOTE: ONLY FEMALE CANDIDATESJob SummaryBeing a CRE you project the premium image of ACKO Drive and are friendly polite and well-mannered. You are responsible for establishing and maintaining a personal...

  • Relationship Manager Customer Engagement

    6 days ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    Location: HyderabadRoles and ResponsibilitiesTo sell MF products to Retail/HNI Clients as per the assigned database, generation of fresh leads through reference to shore up the client.Achieving the business targets assigned in terms of up selling Products, enhancing and upgrading the client net worth relationships.Ensuring the highest levels of service to...

  • Relationship Manager Customer Engagement

    2 days ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    Location: HyderabadRoles and ResponsibilitiesTo sell MF products to Retail/HNI Clients as per the assigned database, generation of fresh leads through reference to shore up the client.Achieving the business targets assigned in terms of up selling Products, enhancing and upgrading the client net worth relationships.Ensuring the highest levels of service to...

  • Customer Relationship Executive

    32 minutes ago

    Hyderabad, India Felica Lounge Full time

    **Role**: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. **Responsibilities**: - Meeting with potential clients to gauge the utility and...

  • Customer Relationship Executive

    1 month ago

    Hyderabad, India P SATYANARAYAN SONS PRIVATE LIMITED Full time

    Clarify Customer Requirements.Probe for and Confirm Understanding of Requirements. - Greet Customers in a Courteous,Friendly, and Professional Manner as per S.room laid procedures. - Advises Customers By Providing Information On Services. - Helps Customers Make Selections By Building Customer Confidence; Offering Suggestions and Opinions. - Handling Customer...

  • Relationship Manager

    1 week ago

    Hyderabad, India upGrad Rekrut Full time

    Job Role · Develops new and expands existing High Net worth Customer relationships for liabilities. · Ensures high levels of customer service orientation and application of bank policy. · Cross sells existing bank products to customers. · Informs customers of new products or product enhancements to further expand the banking relationship. · Plans and...

  • Relationship Manager

    5 days ago

    hyderabad, India Standard Chartered Bank Full time

    Role Responsibilities Business Driver  Achieve team sales target and increase sales productivity Segment focus, customer focus needs-based selling Manage and deepen the assigned portfolio of key corporate relationships Achieve preferred segment relationship penetration, multi-product selling or bundles around anchor product (assets,...

  • Relationship Manager

    5 days ago

    Hyderabad, India Standard Chartered Bank Full time

    Role Responsibilities Business Driver  Achieve team sales target and increase sales productivity Segment focus, customer focus needs-based selling Manage and deepen the assigned portfolio of key corporate relationships Achieve preferred segment relationship penetration, multi-product selling or bundles around anchor product (assets, wealth...

  • Relationship Manager

    2 months ago

    hyderabad, India visapro.in Full time

    Relationship Manager (Code: IN150) VisaPro Relationship Manager will: Prospecting, identifying, & generating new business and generating additional business from existing customer. Create and implement strategies to seek out potential partners to promote our services. Develop and maintain positive customer relationship and ensure...

  • Relationship Manager

    2 months ago

    Hyderabad, India visapro.in Full time

    Relationship Manager (Code: IN150) VisaPro Relationship Manager will: Prospecting, identifying, & generating new business and generating additional business from existing customer. Create and implement strategies to seek out potential partners to promote our services. Develop and maintain positive customer relationship and ensure proper end to...

  • Customer Relationship Executive

    5 days ago

    Hyderabad, India Screatives Software Services Pvt Ltd Full time

    **Role: Executive - Customer Relationship Management** Industry Type: Relevant Industry Functional Area**:CRM** Employment Type: Full Time Permanent UG: Graduate in any discipline Designation: Executive-CRM Experience: 3 to 7 years Married Female Mid Age: up to 35yrs - Communicate effectively. - Should have experience in handling customer issues or...

  • Relationship Managers

    1 month ago

    Hyderabad, Telangana, India Varun Motors Private Limited Full time

    Greetings From Varun Motors. Varun Maruti is India's No.1 Maruti Suzuki Dealership. Headquartered in Visakhapatnam, we have been serving the automotive needs of our customers across Andhra Pradesh, Telangana and Karnataka for 27 years. We are having the requirement of the Relationship Managers. Number of positions 35. No gender preferences. Fixed salary +...

  • Relationship Manager

    1 month ago

    Hyderabad, Telangana, India iimjobs Full time

    Relationship Manager for B2B for reputed Life Insurance company Manage key accounts of NBFC corporates to drive sales & increase market share & profitability. Liaison with partner staff & internal stakeholders to maximize the business opportunity. Onboard new partners & manage servicing,query resolutions & escalation handling. Up sell/cross sell products to...

  • Relationship Manager

    1 month ago

    Hyderabad, Telangana, India iimjobs Full time

    Acquire new to bank SME customers by providing corporate banking solutions while maintaining high service standards. Maintain complete customer profile including the risk profile, demographics and assets in the bank. Enrich relationships and garner higher wallet share through customer engagement activities and increase customer stickiness by offering...

  • Customer Relationship Executive

    1 month ago

    Hyderabad, India Vaishnaoi Group Full time

    We are currently seeking Customer Relationship Executives with a proven background in sales or customer service, specifically within the Real Estate sector. **Responsibilities**: - Handle incoming calls, elucidating the company's products and services to potential customers. - Reach out to both existing and prospective customers, collecting relevant...