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Business Operations Manager
3 months ago
The Business Operations Manager is responsible for overseeing and optimizing the day-to-day operations of the scanO air (our B2B hardware product) to ensure efficiency, productivity, and profitability. This role involves strategic planning, process improvement, and cross-functional collaboration.
Responsibilities
Key Responsibilities:
Operations Management: Develop and implement operational strategies, policies, and procedures.
- Monitor and analyze operational performance to identify areas for improvement.
- Ensure smooth and efficient operations across inventory, procurement, deliveries, installation and post installation financial operations.
Process Improvement: Identify inefficiencies and implement process improvements to enhance productivity.
- Use data and analytics to drive decision-making and operational excellence.
- Lead initiatives to streamline workflows and reduce operational costs.
Team Leadership: Manage team of operations staff, providing guidance and support.
- Foster a positive and collaborative work environment.
- Conduct performance evaluations and support professional development.
Financial Management: Oversee budgeting, forecasting, and financial recoveries for operational activities.
- Monitor expenses and implement cost-saving measures.
- Analyze financial reports to ensure alignment with business objectives.
Vendor and Partner Management: Manage relationships with vendors, suppliers, and partners.
- Negotiate contracts and agreements to ensure favorable terms.
- Monitor vendor performance and address any issues that arise.
Compliance and Risk Management: Ensure operations comply with legal and regulatory requirements.
- Develop and implement risk management strategies.
- Conduct regular audits to ensure compliance and operational integrity.
Reporting and Communication: Prepare and present reports on operational performance.
- Facilitate communication and collaboration between departments.
- Serve as a point of contact for operational inquiries and issues.
Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field. Master’s degree preferred.
- Minimum of 5 years of experience in operations management, preferably in pharma/manufacturing industries.
- Proven track record of improving operational efficiency and managing cross-functional teams.
- Strong leadership and team management skills.
- Excellent problem-solving, analytical, and decision-making abilities.
- Proficiency in using ERP systems and other operational software.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.
Physical Requirements:
- Ability to work in an office environment and use standard office equipment.
- Occasionally required to lift and move objects.
Work Environment:
- This position is based in an office setting with occasional travel required for meetings, conferences, and vendor visits.
- Flexibility in working hours may be required to meet business needs.
Benefits:
- CTC - Rs 3.6 to 10 LPA
- Competitive salary with performance-based incentives.
- Professional development opportunities.