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ServiceNow Pre-sales Lead

3 months ago

Bengaluru, India Plat4mation Full time

What You'll Do:

As our ServiceNow Pre-sales Lead, you'll be the expert who bridges our technology solutions with our clients' business needs. Your role will involve:


- Understanding our clients' digital transformation needs and positioning ServiceNow solutions that align perfectly.

- Presenting our service capabilities and crafting contextual solutions and roadmaps tailored to our clients’ business goals.

- Leveraging your ServiceNow expertise to solve business problems, support customers throughout the sales process, and respond to RFIs, RFPs, and proactive engagements.

- Engaging strategically throughout the sales cycle, especially in articulating the value of platform-led transformation initiatives.


Responsibilities:

- Drive sales and solution activities, including solution design and project planning.

- Develop customer roadmaps and provide advisory on adoption strategies.

- Create solutions to address business challenges using proven methods and tools, validating solutions with cross-technology subject matter experts as needed.

- Collaborate effectively with geographically diverse teams (including offshore teams) to deliver timely responses to clients and client account teams.

- Assist presales leads in articulating solutions to client audiences.

- Provide inputs for product demos and proof of concepts as required.

- Communicate the impact of engagements on risks, business objectives, and quality goals to guide the work of others.

- Ensure a smooth transition from the sales phase to the delivery phase.

- Develop and share reusable assets that can be applied to new opportunities.


Required Skills:

- 15+ years of overall IT experience, with 5+ years in ServiceNow presales.

- Expertise in ITxM, CMDB, CSDM, and Discovery.

- Exposure to HRSD, IRM, CSM, FSM, TSOM, OTM, and other industry-specific solutions.

- Experience in business case preparation, value realization, and articulation.

- Technical knowledge in ServiceNow platform, workflows, and integrations, with implementation experience.

- Knowledge of the ServiceNow Managed Service Provider (MSP) model.

- ServiceNow certifications (Required: CAD/CIS; Preferred: CSA/CMA).


Soft/Skills:

- Excellent oral and written communication skills.

- Strong leadership and team-building abilities.

- Ability to proactively engage with customers and understand their business imperatives.

- Good organizational and interpersonal skills for effective communication with business stakeholders.

- Self-driven, motivated, and results-oriented.

- Strong problem-solving skills with the ability to exercise mature judgment.


Our culture

Working at 4Mation Technologies India and Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page).


Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.


About 4Mation Technologies India

You will become part of the Plat4mation family, a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.


Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.


Interested?

Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to careers.india@plat4mation.com or apply directly by filling out the form below.