Cyber Space Service Delivery

2 weeks ago

Sahibzada Ajit Singh Nagar, India Cetark Corp Full time

Location: Mohali- India

Role Requirement: On-Site

Shift: Night Shift (EST Hours)


Cetark Corp is on the hunt for an experienced and driven Cyber Space Service Delivery/Project Manager to join our growing team. If you're passionate about managing cutting-edge projects in cybersecurity, thrive in delivering seamless service to global clients, and are ready to contribute to our mission of securing the digital ecosystem, we want you on board


Why Join Cetark Corp?

We believe in empowering our employees and providing an exceptional work environment. Here’s what we offer:

  • Comprehensive Insurance Coverage: Full health coverage for you and your entire family.
  • Transportation Benefits: Uber for Business for a hassle-free commute.
  • Monthly Incentives: Rewards for exceptional performance.
  • Professional Growth Allowance: Annual allowance for certifications, conferences, and training to advance your career.
  • Leave Benefits:

Paid maternity and paternity leave.

Paid days off and an unlimited time-off policy to support work-life balance.

  • Career Development: Opportunities to collaborate with cybersecurity veterans and access a clear growth trajectory.
  • On-site Collaboration: Work in a vibrant office environment fostering teamwork and innovation.


Your Role at Cetark Corp

As a Cyber Space Service Delivery/Project Manager, you will oversee end-to-end project delivery, ensuring the seamless execution of cybersecurity solutions for our global clients. You'll work closely with technical teams, manage client expectations, and drive operational excellence. Veterans with experience in Cyber Command are strongly encouraged to apply, as we value expertise in structured and secure operations.


Key Responsibilities

  • Project Management:

Lead cybersecurity projects from initiation to closure, ensuring timely delivery within budget.

Develop detailed project plans, track progress, and manage risks proactively.

  • Service Delivery:

Oversee day-to-day delivery of services to meet SLAs and customer satisfaction.

Act as the primary point of contact for client escalations and issue resolution.

  • Team Leadership:

Collaborate with cross-functional teams to deliver outstanding results.

Mentor and guide team members to enhance service quality and efficiency.

  • Process Improvement:

Continuously assess and optimize processes to improve project delivery standards.

Implement best practices to enhance operational efficiency and effectiveness.


What We’re Looking For

  • Experience:

Minimum of 5+ years in service delivery, project management, or a similar role.

Previous experience in cybersecurity or IT service management is highly desirable.

Veterans with leadership experience in Cyber Command are highly preferred.

  • Skills:

Exceptional organizational and communication skills.

Proficiency in project management tools and methodologies.

Ability to thrive under pressure and manage multiple priorities simultaneously.

  • Availability:

Willingness to work night shifts (EST hours) to support our global clients.

This is an on-site position; remote work is not available for this role.

 

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