Human Resources Manager

1 week ago

Hyderabad, India Sasha - Luxe Dermatology and Cosmetic Surgery Center Full time

HR Manager Job Description – Skin and Hair Care Clinics

Job Title: HR Manager

Location: Hyderabad

Reports to: Clinic Director/Operations Head

Job Overview:

The HR Manager is responsible for managing and overseeing all human resource functions, including recruitment, payroll management, employee relations, performance evaluation, and labor law compliance. This role requires hands-on experience with payroll, Provident Fund (PF), and Employee State Insurance (ESI) processes. The HR Manager will also develop and implement Performance Improvement Plans (PIP) and Performance Enhancement Programs (PEP) to boost employee performance. The position involves working closely with clinic staff to ensure a positive and productive work environment.

Key Responsibilities:

Recruitment and Staffing:

  • Develop recruitment strategies to attract and retain top talent, including dermatologists, cosmetologists, slimming therapists, and support staff.
  • Manage the hiring process, from job postings to onboarding, ensuring efficient and timely recruitment.
  • Collaborate with department heads to identify staffing needs and fulfill vacancies.

Payroll Management and Compliance:

  • Oversee payroll processing, ensuring accurate and timely salary payments, including bonuses and incentives.
  • Manage Provident Fund (PF) and Employee State Insurance (ESI) contributions and compliance.
  • Ensure proper maintenance of payroll records and resolve any payroll-related queries from employees.
  • Stay updated on tax laws and statutory requirements related to payroll and benefits.

Employee Relations:

  • Act as the point of contact for employee concerns, grievances, and disputes.
  • Foster open communication between employees and management to maintain a harmonious work environment.
  • Address conflicts or issues proactively and facilitate resolutions.

Performance Management (PIP & PEP):

  • Develop and implement Performance Improvement Plans (PIP) for underperforming employees, outlining clear goals and expectations.
  • Create Performance Enhancement Programs (PEP) to help employees excel in their roles and achieve personal growth.
  • Regularly review employee performance, offering constructive feedback and support.

Training and Development:

  • Identify skill gaps and arrange for appropriate training programs, workshops, or seminars.
  • Implement employee development plans, ensuring staff has the necessary skills for their roles.
  • Coordinate mandatory training on customer service, clinic hygiene standards, and other relevant areas.

Compensation and Benefits:

  • Oversee payroll and benefits administration, including bonuses, health insurance, paid time off, and PF/ESI.
  • Regularly review and adjust compensation packages to remain competitive in the industry.

Compliance and Labor Law:

  • Ensure compliance with all labor laws, including minimum wage, working hours, PF, ESI, and employee contracts.
  • Maintain accurate records of employee documents, contracts, and performance reviews.
  • Stay informed of changes to labor laws and implement necessary policy updates.

HR Policy Development:

  • Develop and update HR policies and procedures aligned with clinic objectives.
  • Ensure clear policies on attendance, leave, employee conduct, and performance standards.
  • Conduct regular policy reviews to ensure effectiveness.

Employee Engagement and Retention:

  • Implement employee engagement initiatives, including recognition programs, team-building activities, and wellness programs.
  • Monitor employee satisfaction and work to reduce turnover through engagement, career development, and creating a positive work environment.

HR Analytics and Reporting:

  • Track and analyze HR metrics, such as turnover rates, recruitment efficiency, and employee satisfaction.
  • Provide regular HR reports to management, identifying key trends and solutions for improvement.

Health and Safety:

  • Ensure clinics comply with health and safety regulations, conducting regular audits.
  • Organize training on emergency procedures and workplace safety.

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred).
  • 4+ years of HR management experience, preferably in the healthcare, beauty, or wellness industry.
  • Strong hands-on experience with payroll management, PF, ESI, and HR compliance.
  • Professional HR certification (e.g., SHRM, CIPD) is a plus.

Skills and Competencies:

  • Strong understanding of payroll, PF, and ESI processes.
  • Excellent communication and leadership skills.
  • Proficient in HR software, payroll management systems, and Microsoft Office Suite.
  • Problem-solving and conflict-resolution abilities.
  • High emotional intelligence and empathy for handling employee concerns.

Work Hours:

  • Full-time (Office hours)
  • 6 day working (Mon-Sat)

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