Current jobs related to Customer Success Manager - Mumbai - Darwinbox
-
Customer Success, Service
3 weeks ago
Mumbai, India Customer Success, Service & Operations Full timeApply for Customer Success, Service & Operations,Customer Service Engineer, Gautam in Mumbai ,Pune ,Visakhapatnam ,Raipur ,Vadodara for 0 - 3 Year of Experience on TimesJobs.com.
-
Customer Success Manager
5 months ago
mumbai, India One Point Six Technologies Pvt Ltd Full timeWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...
-
Customer Success Manager
3 days ago
mumbai, India One Point Six Technologies Pvt Ltd Full timeWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...
-
Customer Success Manager
5 months ago
Mumbai, India One Point Six Technologies Pvt Ltd Full timeWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...
-
Manager - Customer Success
4 weeks ago
Mumbai, India Parmar Consultancy Services Full timeJob Description: Customer Success Manager. Employment Type :Full-time. Location : Mumbai. CTC : Up to 8 LPA. Work From Office. Notice Period. 30 days. Ideal Industry Experience. Ecommerce industry. Sourcing Keywords. Customer Success Specialist. Interview Process. 2 virtual rounds. 1 HR round. Mandatory Educational Requirements. Any Graduate. Mandatory...
-
Customer Success Manager
2 days ago
mumbai, India IDCUBE Full timeJob Title:- Customer Success Manager- West and South Region Work Location:- Mumbai Division/Department:- Sales Experience:- 12 to 15 Years Education:- B.Tech/B.E./M.Tech in Electronics and Communication or Electricals or relevant field Note:- Candidate must be from Access Control/IBMS/CCTV/Intrusion Detection industry Only Job Description:- We are seeking a...
-
Customer Success Manager
3 weeks ago
mumbai, India IDCUBE Full timeJob Title:- Customer Success Manager- West and South RegionWork Location:- MumbaiDivision/Department:- SalesExperience:- 12 to 15 YearsEducation:- B.Tech/B.E./M.Tech in Electronics and Communication or Electricals or relevant fieldNote:- Candidate must be from Access Control/IBMS/CCTV/Intrusion Detection industry OnlyJob Description:-We are seeking a highly...
-
Customer Success Manager
2 weeks ago
Mumbai, India Finkraft Full timeCompany DescriptionFinKraft.ai is a Mumbai-based company having fortune 500 clients specializing in providing reliable automated solutions to simplify complex business processes. The company has developed a robust automated SaaS platform that eliminates human error in processes such as gathering information, collecting data, and reconciling records. Clients...
-
Customer Success Manager
2 weeks ago
Mumbai, India Finkraft Full timeCompany DescriptionFinKraft.ai is a Mumbai-based company having fortune 500 clients specializing in providing reliable automated solutions to simplify complex business processes. The company has developed a robust automated SaaS platform that eliminates human error in processes such as gathering information, collecting data, and reconciling records. Clients...
-
Customer Success Manager
2 weeks ago
Mumbai, India Finkraft Full timeCompany Description FinKraft.ai is a Mumbai-based company having fortune 500 clients specializing in providing reliable automated solutions to simplify complex business processes. The company has developed a robust automated SaaS platform that eliminates human error in processes such as gathering information, collecting data, and reconciling records....
-
Customer Success Manager
7 days ago
mumbai, India IDCUBE Full timeJob Title:- Customer Success Manager- West and South Region Work Location:- Mumbai Division/Department:- Sales Experience:- 12 to 15 Years Education:- B.Tech/B.E./M.Tech in Electronics and Communication or Electricals or relevant field Note:- Candidate must be from Access Control/IBMS/CCTV/Intrusion Detection industry Only Job Description:- We are seeking a...
-
Customer Success Manager
3 weeks ago
Mumbai, India IDCUBE Full timeJob Title:- Customer Success Manager- West and South Region Work Location:- Mumbai Division/Department:- Sales Experience:- 12 to 15 Years Education:- B.Tech/B.E./M.Tech in Electronics and Communication or Electricals or relevant field Note:- Candidate must be from Access Control/IBMS/CCTV/Intrusion Detection industry Only Job Description:- We are seeking a...
-
Customer Success Manager
3 weeks ago
Mumbai, India IDCUBE Full timeJob Title:- Customer Success Manager- West and South RegionWork Location:- MumbaiDivision/Department:- SalesExperience:- 12 to 15 YearsEducation:- B.Tech/B.E./M.Tech in Electronics and Communication or Electricals or relevant fieldNote:- Candidate must be from Access Control/IBMS/CCTV/Intrusion Detection industry OnlyJob Description:-We are seeking a highly...
-
Customer Success Manager
3 days ago
mumbai, India IDCUBE Full timeJob Title:- Customer Success Manager- West and South RegionWork Location:- MumbaiDivision/Department:- SalesExperience:- 12 to 15 YearsEducation:- B.Tech/B.E./M.Tech in Electronics and Communication or Electricals or relevant fieldNote:- Candidate must be from Access Control/IBMS/CCTV/Intrusion Detection industry OnlyJob Description:-We are seeking a highly...
-
Customer Success Manager
3 weeks ago
Mumbai, India IDCUBE Full timeJob Title:- Customer Success Manager- West and South RegionWork Location:- MumbaiDivision/Department:- SalesExperience:- 12 to 15 YearsEducation:- B.Tech/B.E./M.Tech in Electronics and Communication or Electricals or relevant fieldNote:- Candidate must be from Access Control/IBMS/CCTV/Intrusion Detection industry OnlyJob Description:-We are seeking a highly...
-
Customer Success Manager
2 weeks ago
mumbai, India UpGuard Full timeWho are we? UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack...
-
Customer Success Manager
3 days ago
mumbai, India UpGuard Full timeWho are we? UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack...
-
Customer Success Manager
5 days ago
mumbai, India Phonon Communications Pvt Ltd Full timeRole: Customer Success ManagerLocation: MumbaiCompany Description:Phonon Communications Pvt Ltd is a pioneer in hosted telecom software technology. Our range of telecom applications includes click-to-call, inbound IVR systems, outbound dialer systems, virtual number services, SMS-to-call, and hosted PBXs which are used by leading enterprises in India. Our...
-
Customer Success Manager
5 days ago
Mumbai, India Phonon Communications Pvt Ltd Full timeRole:Customer Success ManagerLocation:MumbaiCompany Description:Phonon Communications Pvt Ltd is a pioneer in hosted telecom software technology. Our range of telecom applications includes click-to-call, inbound IVR systems, outbound dialer systems, virtual number services, SMS-to-call, and hosted PBXs which are used by leading enterprises in India. Our team...
-
Customer Success Manager
3 weeks ago
mumbai, India Enpointe IO Full timeCompany DescriptionEnpointe IO is a specialized product engineering, web, and app development company based in Mumbai. We offer next-generation solutions for small and large businesses, creating custom websites and apps that increase online visibility and stand out from the crowd. Our services include web design, web development, app development, and product...
Customer Success Manager
4 months ago
Role : Customer Success Manager- Manager/ Sr. Manager
Location : Mumbai
About Darwinbox-
Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. we are the preferred choice of 800+ global enterprises to manage their 2 million+ employees across 100+ countries.
Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Vedanta, Mahindra, Glenmark, Adani Wilmar, Swiggy, DLF, Crisil, CRED, JG Summit Group, Cebu Pacific Air, Nivea, etc.
The vision of Darwinbox is to build a world-class product company from Asia and is backed by marquee global investors like Salesforce, Sequoia Capital, and Lightspeed Venture Partners and Microsoft.
Job Description:
We are looking for a techno-functional consulting champion who becomes the trusted advisor to clients and drives adoption of Darwinbox HRMS to ensure customer success.
Responsibilities:
- Establish and nurture relationships with key stakeholders such as CHROs, functional heads and client spocs.
- Develop and execute strategic account plans aligned with business objectives for all accounts.
- Increase product adoption and create upsell and expansion opportunities.
- Plan and deliver interventions to quantify and showcase the Return on Investment (ROI) and value delivered to clients.
- Conduct quarterly business reviews with enterprise clients to ensure engagement and value delivery.
- Collaborate with multiple cross-functional stakeholders, including sales marketing, product development to ensure a cohesive customer experience and product roadmap.
Requirements:
- MBA/PGDM (preferably in HR) or relevant work experience after BE/BTech
- 6 to 11 years of experience in HR transformation & change management/HCM implementation and customer management roles / HR consulting roles.
- Understanding of Technology systems. HRMS system implementation and understanding would be preferred.
- Good in MS Excel, Word and PowerPoint
- Key behavioural traits: Agility, Analytical, Persistence and Ability to stretch.
