Telesales Manager

3 weeks ago

Gurugram, India Policybazaar.com Full time

About the Job

We are looking for a results-driven Manager – Operations Sales to lead and optimize our contact center operations. The ideal candidate will be responsible for managing day-to-day sales operations, meeting targets, enhancing customer satisfaction, and ensuring seamless execution of business objectives. This role requires strong leadership, analytical skills, and the ability to drive a high-performance sales team in a fast-paced environment.


Roles and Responsibilities:

Operations & Sales Management -Oversee and manage B2C Tele-Sales operations to ensure seamless execution and achievement of targets.

Team Leadership & Performance Management - Minimum team of 80-100, Directly manage team leaders and agents, ensuring effective resource allocation and goal setting.

Client & Stakeholder Management- Build strong partnerships with clients by ensuring operational alignment with their expectations.

Process Improvement & Compliance- Identify and drive continuous improvement initiatives to optimize sales and service quality.


ISMS Responsibilities:

  • Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and serve users authorized by Function Heads;
  • Provide technical consulting assistance to Function Heads so that information systems can be built and run to best meet business objective;
  • Ensure the safeguarding of information in their possession;
  • Accepts responsibilities for the operation and protection of information assets; and
  • Perform the work as delegated by the by the Function Head


Desires Skills and Experience:

  • Experience in Telesales or insurance sales (Health/Life/Travel) is highly desirable.
  • Must have experience into b2c telesales for outbound sales process.
  • Prior experience in managing large sales teams in a contact center environment.
  • Familiarity with CRM tools and sales analytics platforms.
  • Strong leadership and team management skills.
  • Proven track record in B2C sales, tele-sales, and contact center operations.
  • Ability to analyze data, solve problems, and drive performance improvements.
  • Excellent communication (verbal & written) and interpersonal skills.
  • High level of integrity, action orientation, and perseverance.
  • Strong financial acumen and ability to manage & metrics.
  • Ability to handle sales pressure, motivate teams, and drive results.


What do we offer?

  • Opportunity to earn good incentives
  • Endless growth opportunity
  • GMC – Group Medical Coverage
  • Group Personal Accident Insurance
  • Gratuity
  • Wellness Programs Give back to society through CSR
  • Continuous talent enhancement program
  • Childcare facility
  • Tax Saving flexi benefits


Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267

  • Telesales

    1 week ago

    Gurugram, Haryana, India Bridgexcel innovations pvt ltd Full time

    **BRIDGEXCEL INNOVATIONS** **Designation**: - Telesales Executive **Exp.**: - 1+ years **Days**: - 6 Days **Qualification**: - Graduate **Skills**: - Excellent communication and interpersonal skills. - Strong persuasion and negotiation abilities. - Ability to handle objections and overcome challenges. - Proficiency in using CRM software and...

  • Telesales Manager

    3 weeks ago

    Gurugram, India Policybazaar.com Full time

    About the JobWe are looking for a results-driven Manager – Operations Sales to lead and optimize our contact center operations. The ideal candidate will be responsible for managing day-to-day sales operations, meeting targets, enhancing customer satisfaction, and ensuring seamless execution of business objectives. This role requires strong leadership,...

  • Telesales Manager

    3 weeks ago

    Gurugram, India Policybazaar.com Full time

    About the Job We are looking for a results-driven Manager – Operations Sales to lead and optimize our contact center operations. The ideal candidate will be responsible for managing day-to-day sales operations, meeting targets, enhancing customer satisfaction, and ensuring seamless execution of business objectives. This role requires strong leadership,...

  • Telesales Manager

    3 weeks ago

    Gurugram, India Policybazaar.com Full time

    About the JobWe are looking for a results-driven Manager – Operations Sales to lead and optimize our contact center operations. The ideal candidate will be responsible for managing day-to-day sales operations, meeting targets, enhancing customer satisfaction, and ensuring seamless execution of business objectives. This role requires strong leadership,...

  • Telesales

    1 hour ago

    Gurugram, India Acme Services Full time

    Job Description We are seeking a highly motivated and customer-focused Telesales Executive to join our client's team through Acme Services. This role is crucial for driving sales and maintaining strong customer relationships through outbound and inbound telephone interactions. The ideal candidate will be adept at understanding customer needs, effectively...

  • Telesales Team Lead

    3 weeks ago

    Gurugram, India Volitionsphere UT Services LLP Full time

    Company Overview Volitionsphere IT Services LLP, based in Ghaziabad, is a reputable technology and staffing solutions firm specializing in IT-enabled services, recruitment solutions, and business process support across India. Since its establishment in 2024, Volitionsphere has been delivering efficient and scalable results tailored to meet the dynamic needs...

  • Telesales Executive

    3 days ago

    Gurugram, Haryana, India Newbee International Full time

    A Telesales Executive is responsible for selling products or services over the phone, engaging with both potential and existing customers to understand their needs and persuade them to make purchases. They also manage customer relationships, follow up on leads, and aim to meet sales targets while maintaining high customer satisfaction. Key...

  • Telesales Representative

    2 weeks ago

    Jharsa, Gurugram, Haryana, India Hranker Education Solutions Pvt Ltd Full time

    **Role**:Telesales Representative We are looking for a dynamic and hardworking admission counsellor who can guide students to take admissions in appropriate courses in our partner institutes. **Responsibilities**: - Calling the students preparing for Government exams and guiding them about the details and fees structure for our online test series. - Take...

  • Telesales Executive

    1 week ago

    Gurugram, Haryana, India Redcliffe labs Full time

    _**Responsibilities**:_ - Calling existing and potential customers to persuade them to purchase company products and services. - Accurately recording details of customers’ purchase orders. - Processing all customer purchases accordingly. - Generating promising leads for the outside sales team to pursue. - Managing customer accounts by ensuring that...

  • Telesales Executive

    1 week ago

    Gurugram, Haryana, India Mohar Organics Pvt. Ltd Full time

    **Experience**: Minimum 1 year Are you a dynamic individual with a passion for delivering exceptional customer experiences while driving sales growth? We are seeking a Customer Experience and Sales Specialist to join our team. **Responsibilities**: - Order Fulfillment: - Ensure timely fulfillment of all orders received through the website, Amazon, and...