technical support representative jobs in Pune

Assisting customers with emergency problems or unexpected situations. Providing solutions for customer problems. Ensuring customer issues are resolved in a timely manner. Developing and maintaining customer relationships. Maintaining records of customer interactions.

Responsibilities: Handle inbound technical support queries via phone. Troubleshoot and resolve issues related to Microsoft O365 products (Outlook, Teams, OneDrive, SharePoint, etc.). Provide timely and accurate solutions while maintaining high customer satisfaction. Escalate complex issues to higher-level support when necessary. Document all interactions...

Who we are Mindtickle is the leading AI-powered revenue enablement platform, helping sales teams learn faster, practice smarter, and perform at their best. We bring together onboarding, training, coaching, content, digital sales rooms, conversation intelligence, and AI role-plays into one platform so revenue teams have everything they need to build winning...

📢 WE’RE HIRING — TECHNICAL SUPPORT EXECUTIVES! EdgeCipher Technologies Pvt. Ltd. is looking for enthusiastic professionals to join our technical support and customer experience team in Pune. About EdgeCipher EdgeCipher is building an AI-powered trading technology platform integrating financial-market tools, analytics, risk management and intelligent...

Key Responsibilities Provide technical support to SailPoint customers and field personnel via phone, email, Teams, and GoToMeeting. Troubleshoot and resolve technical issues independently or in collaboration with Level 2 Support. Escalate complex problems to Level 2 Support with detailed documentation. Record solutions and best practices in the company...

As Technical Support Engineer, you will: Provide direct technical support via the phone, chat, and web-based systems to our customers and partners throughout the EMEA Region. Analyze and technically investigate reported problems with the FortiSOAR product. Provide technical solutions including the development and enhancements of scripts, connectors, and...

1. Filed Engineer  2. Site Work  3. Electrical Engineer Maintaines  4. Electrical Wiring  5. Electrical Cable Pulling  

This role focuses on driving sales of bandsaw and circular saw blades by providing strong technical support at customer sites. The engineer will work closely with customers to improve cutting performance, troubleshoot machine issues, and use this engagement to increase blade consumption and business growth. The position requires a blend of hands-on technical...

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable...

Technical Support & Design Engineer Domain: CCTV | Fire Alarm | Public Address Systems Location: Pune Department: Technical / Projects / Pre-Sales Exp : 0-2 year CTC : 2.4 Lpa - 3.4 Lpa Job Summary We are looking for a Technical Support & Design Engineer to support the design, estimation, configuration, commissioning, and troubleshooting of CCTV, Fire...

\n Objective • Providing quality support to clients • Ensuring stability of client product image stability Measured by: • Response time • Customer and CSM satisfaction • Support participation (participation in at least 20% of all incoming requests) • Image processing stability, suggestions for improvements KEY SUCCESS INDICATORS •...

Key Responsibilities * Provide technical guidance to ASMs, dealers, and service centres to resolve complex product issues with minimal vehicle downtime * Guide field teams in root cause identification using diagnostic tools, telematics, log analysis, and technical documentation * Analyse field failures, warranty claims, repeat repairs, breakdowns,...

We are looking for a Technical Support Executive who enjoys troubleshooting and solving technical problems and helping customers succeed. In this customer-facing role, you will provide technical support to customers and field technicians, troubleshoot software, hardware, networking, and camera-related issues, and assist with deployments and installations....

Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through...

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must...

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must...

Detailed JD Overall, Purpose of Job • Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper...

The Customer Service Representative will be responsible for preparing and following up on checklists to ensure that all necessary procedures and documentation are in order for shipments. Additionally, the role involves applying for Form 13 with shipping lines to facilitate the timely release of goods and coordination with relevant parties. The...

About SKF SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company...

Title:Principal Account Representative, Business DevelopmentJob TitlePrincipal Account Representative, Business DevelopmentDivisionKBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical...