technical support representative jobs in Bangalore

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing...

Who Are We? bits&BYTE was founded by an entrepreneurial group of lifelong experienced and successful IT professionals. Our focus is to apply IT solutions to challenging and complex business issues. We display our deep dedication and passion for technology in all aspects of our business and how we serve our customers. Corporate Office Based in Bangalore,...

Key Responsibilities: Managing technical escalations Ensuring that designated ASPs deliver service as per our service standards Managing all customer complaints from major accounts Meeting the service standards in terms of managing TAT, mean time to repair, and escalation management Ensuring all support services are available for the execution of project...

Introduction Scientific Games Corporation (NASDAQ: SGMS) is a leading developer of technology-based products and services and associated content for worldwide gaming, lottery, and interactive markets. The Company's portfolio includes gaming machines, game content and systems; table games products and utilities; instant and draw-based lottery games;...

As a Marketing Technical Representative (MTR), you will deliver technical service activities in your assigned region, supporting aftermarket operations and promoting products to local garages and mechanics. You will act as a key link between the field and the organisation, ensuring product awareness, data collection, and customer engagement. What You'll Do...

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Job Summary As a Technical Support Engineer 2, you will provide post-sales technical support for NetApp storage and cloud solutions, including AFF, FAS, and Cloud Volumes ONTAP. You will troubleshoot complex hardware, software, and cloud infrastructure issues, analyze logs, identify root causes, and deliver effective solutions to customers. This role...

Description We are seeking a motivated and skilled Technical Support Voice professional to join our team in India. The ideal candidate will provide exceptional technical support to our customers, assisting them with their inquiries and resolving technical issues through voice communication. Responsibilities Provide first-level technical support for...

Job Summary: We are seeking a dedicated and detail-oriented Technical Support Specialist to join our team. The ideal candidate will beresponsible for efficiently managing our Learning Management System (LMS), handling support tickets, overseeing courseuploads, managing webinars, and dealing with data-related tasks.Location: Domlur, Bangalore Work hours:...

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Roles and Responsibilities: Customer Assistance : Respond to customer queries and provide assistance via phone, email, or chat. Ensure timely and accurate resolution of customer concerns. Technical Troubleshooting : Diagnose and troubleshoot technical issues related to the product or service, providing clear instructions or fixes to customers. Product...

Eligibility Criteria: Minimum 1 year  of experience in technical voice support (OR) Customer support experience with strong technical troubleshooting skills Excellent verbal communication skills Strong knowledge of Microsoft tools/products , especially Office 365 Willingness to work in US rotational shifts Immediate joiners only Key...

Job description About the Job : The Red Hat Training team is looking for a Technical Support Specialist to join us in India. In this role, you will train examiners, respond to customers, and help examiners with delivering exams. Youll also contribute to the deployment of the Red Hat Exams system. Successful applicants must reside in a country where Red...

Key Deliverables: Provide support to internal/external customers while adhering to SLA parameters. Perform initial troubleshooting and test service flows to resolve customer concerns. Collaborate with backend teams to identify and resolve customer issues. Maintain trackers and publish reports to stakeholders on regular basis. Role Responsibilities: ...

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Job OverviewWe are looking for a Support Analyst to provide global client support across a suite of electronic Foreign Exchange (e-FX) and Crypto trading products. The role is client-facing and combines FX domain knowledge, technical troubleshooting and customer service . The successful candidate will be responsible for ensuring clients are able to trade...

Key Responsibilities:Customer service / Front-end customer handling. Handling customer queries / issues in the store related to (Mobile, Laptop & Desktop). Troubleshooting of technical related issues and ensure to resolve the issues / queries. Escalate problems when unable to resolve customer issues. Knowledge of computer hardware &...

DescriptionRole Responsibilities   Receive, triage, and manage assigned technical support tickets through Zendesk for ServiceChannel products including APIs, EasyPay, FSM, Data Direct, and related platform services   Monitor assigned ticket queues, prioritize inbound requests as directed by Support Queue owner, and ensure timely updates are provided to...

About BureauBureau is a unified risk decisioning platform for Compliance, Fraud, and Transaction risks. Our platform is a single decision-making engine, powered by a 1 billion+ identity knowledge graph. Over 150 Banks, fintechs, retailers, and digital platforms use Bureau to verify identities faster and stop fraud earlier globally.Bureau has raised $50M+...