technical support representative jobs in Bangalore

Key Responsibilities: Managing technical escalations Ensuring that designated ASPs deliver service as per our service standards Managing all customer complaints from major accounts Meeting the service standards in terms of managing TAT, mean time to repair, and escalation management Ensuring all support services are available for the execution of project...

Description We are seeking a motivated and skilled Technical Support Voice professional to join our team in India. The ideal candidate will provide exceptional technical support to our customers, assisting them with their inquiries and resolving technical issues through voice communication. Responsibilities Provide first-level technical support for...

Roles and Responsibilities: Customer Assistance : Respond to customer queries and provide assistance via phone, email, or chat. Ensure timely and accurate resolution of customer concerns. Technical Troubleshooting : Diagnose and troubleshoot technical issues related to the product or service, providing clear instructions or fixes to customers. Product...

Eligibility Criteria: Minimum 1 year  of experience in technical voice support (OR) Customer support experience with strong technical troubleshooting skills Excellent verbal communication skills Strong knowledge of Microsoft tools/products , especially Office 365 Willingness to work in US rotational shifts Immediate joiners only Key...

Job description About the Job : The Red Hat Training team is looking for a Technical Support Specialist to join us in India. In this role, you will train examiners, respond to customers, and help examiners with delivering exams. Youll also contribute to the deployment of the Red Hat Exams system. Successful applicants must reside in a country where Red...

Description We are seeking a motivated Technical Support Voice Process Associate to join our team in India. In this role, you will provide exceptional technical support to our customers, helping them resolve issues related to our products and services. The ideal candidate will have a solid background in technical support, excellent communication skills, and...

Description We are seeking a motivated Technical Support – Voice & Chat professional to join our team in India. The ideal candidate will provide exceptional customer support through voice and chat channels, assisting customers with technical issues and inquiries. Responsibilities Provide technical support to customers via voice and chat. Diagnose and...

Roles and Responsibilities: What will you do Proficiency: Install, configure, and maintain Linux & Mac-based servers and workstations. Performance Optimization: Identify performance issue/ bottlenecks on a high performing / high availability SAAS environment. Automation & Scripting: Develop scripts (Bash, Python, Ansible, etc.) to automate system...

Eligibility Criteria: Freshers and experienced can apply (minimum 1 year of experience in technical voice support preferred) Customer support experience with strong technical troubleshooting skills Excellent verbal communication skills Strong knowledge of Microsoft tools/products, especially Office 365 Willingness to work in US rotational shifts Immediate...

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...

Job description The Senior Technical Support Specialist Red Hat Online Learning is responsible for managing and resolving a wide range of technical and customer service issues related to the Red Hat Online Learning system. This role involves supporting students, collaborating with global technical teams, and ensuring the quality and accessibility of cloud...

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can...

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing...

What You ll Do Drive Project Success: Oversee manufacturing project lifecycles, ensuring compliance with scope, budget, and deadlines. Solve Real-Time Challenges: Be the go-to technical resource for manufacturing partners, tackling production issues and ensuring customer satisfaction. Optimize Processes: Manage work order assignments and drive...

Responsibilities Provide Technical Support to Software Suite: Cloud Platform, Analytics, OpenStack and Conductor In depth log debug and analysis Support customer KPI s and SLA s Software Upgrades and Patching Emergency Recovery for outages reported by customers Maintenance of customer lab environments Mentor and train others in the organization Document and...

Req ID: 380124 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Live dashboard...

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means...

Workplace Options:At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers,...

Key Deliverables: Provide support to internal/external customers while adhering to SLA parameters. Perform initial troubleshooting and test service flows to resolve customer concerns. Collaborate with backend teams to identify and resolve customer issues. Maintain trackers and publish reports to stakeholders on regular basis. Role Responsibilities: ...

Key Responsibilities Providing technical support for a range of applications hosted on cloud platforms, including diagnosing and troubleshooting issues, identifying, and fixing defects, and implementing enhancements. Assisting with the deployment and testing of new components and updates to the digital client platform. Coordinate with team members,...