technical support engineering jobs in Chennai

Provide support through Voice, Chat, Email & remote assistance (universal agent) Provide WOW customer experience Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Enter new customer information into the system Ability to follow processes, meet and exceed KPIs...

About Us Effy (Rayles and Roobie Technologies Pvt. Ltd.) is a Chennai-based custom software development company and Freshworks Premium System Integration Partner, building integrations, middleware/APIs, and marketplace apps for clients across fintech, retail, media, and legal sectors. This role owns quality assurance across all client integrations and...

Tier 2 — Technical Support Engineer Job Description Additional CSR Qualifications / Requirements / Waivers Tier 2 — Technical Support Engineer: • Proficient in Networking (Layer 2 & 3 topology, networking hardware, cabling, WAPs, routing protocols) • Proficient in VoIP technologies (QoS, SIP Flow, Codec Negotiations, RTP, DTMF, SIP traces) • Strong...

Looking for candidates with excellent communication skill for technical support Candidate should be flexible to work in US Shift (Rotational night shifts). Candidate should be excellent in English communication. Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office . Any experience who are willing to work with technical...

Company DescriptionSectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world’s largest brands simplify how digital trust is managed and scaled. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across enterprise environments, enabling organizations to...

Summary This is an exciting opportunity in Celestica's Hardware Platform Solutions (HPS) to make a positive impact and be part of a rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience (CX) organization and will be empowered and responsible for troubleshooting and resolving customer technical issues...

Kinco | India Hiring 🌍 Global leader in robot motion components ━━━━━━━━━━━━ 💼 Technical Support / Application Engineer — Industrial Automation & Robotics 📍 Location: Chennai /Bengaluru (Remote / Travel across India) 🛠 Responsibilities · Provide pre-sales & after-sales technical support to agents & OEM customers ·...

Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices. Replicate customer reported issues to provide validation of defects to engineering. Participate in product testing to assist in the new product release process. Review/validate internal documents and knowledge...

Job Opportunity: Technical Support Aadhaar Project Greetings from Vee Technologies Hiring Technical Support.... Location: Chennai Experience: 1+ Years Language Requirement: Proficiency in Hindi (Mandatory) Availability: Immediate Joiners Key Responsibilities: Provide technical support for Aadhaar project operations Troubleshoot and resolve technical...

Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which...

Technical Support Specialist Job Title- Frontline agent The primary work activity for the Technical Support Representatives (“TSRs”) includes, but is not limited to: a) Logging initial report or inquiry detail from Customer b)Initial issue triage and information gathering c) Completing MACD (move, add, change and delete) tasks d)Isolation testing to...

Assisting the US customers through answering Inbound calls or Via Live Chats. Should be capable of handlining international calls. Should be hands on Experience in handling multiple chats at the same time Must be flexible to work in rotational night shift. Required Skills & Desired Skills  : Excellent Communication Skills both in Verbal and written...

Job Opportunity: Technical Support Aadhaar Project Greetings from Vee Technologies Hiring Technical Support.... Location: Chennai Experience: 1+ Years Language Requirement: Proficiency in Hindi (Mandatory) Availability: Immediate Joiners Key Responsibilities: Provide technical support for Aadhaar project operations Troubleshoot and resolve...

Hello Visionary! We empower our people to stay resilient and relevant in a constantly evolving world. We're looking for individuals who are eager to learn, innovate, and make a meaningful impact. If you are passionate about technology and customer success, we'd love to have you on our team. We are Looking for a Senior Technical Support Professional You'll...

IT Audit & Assurance Analyst Responsibilities: Execute audit activities related to IT security, system implementations, and data privacy. Assess whether risk management, control, and governance processes are adequately designed and functioning effectively. Evaluate IT and security processes to ensure risks are identified and managed, and that financial,...

Assisting the USA customers through Inbound calls Must have experience into handling international calls. Required Skills & Desired Skills : Excellent Communication Skills both in Verbal and written communication. Must be flexible to work in rotational night shift.  Should have basic technical knowledge on, Router, modem , Ip Address, and basics of...

Assisting the USA customers through Inbound calls Must have experience into handling international calls. Required Skills Desired Skills : Excellent Communication Skills both in Verbal and written communication. Must be flexible to work in rotational night shift. Should have basic technical knowledge on, Router, modem , Ip Address, and basics of...

Title: L2 Technical support Location: Chennai Exp: 6+ Yrs Job Description: •  Work as 1st and 2nd level support for internal applications •  Responsible for testing and release to production •  Support Incident, Problem and Critical Incident Management as required; prioritise requests in accordance with agreed criteria and the needs of...

Overview: We are seeking a highly skilled and experienced Application/Production Support to join our team in Chennai. The ideal candidate will have a strong background in application and production support, with expertise in Linux and SQL. Experience in the Capital Market, Trading, or BFSI domain is highly preferred. Key Responsibilities: Application...

Primary Skills: Excellent Communication - for voice, email, chat support Should be able to communicate effectively Should possess good telephone and email etiquette Must be a graduate Should be willing to work in US time zones Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical...