technical support engineer rapido jobs in Pune

Responsibilities: Handle inbound technical support queries via phone. Troubleshoot and resolve issues related to Microsoft O365 products (Outlook, Teams, OneDrive, SharePoint, etc.). Provide timely and accurate solutions while maintaining high customer satisfaction. Escalate complex issues to higher-level support when necessary. Document all interactions...

Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System /...

As Technical Support Engineer, you will: Provide direct technical support via the phone, chat, and web-based systems to our customers and partners throughout the EMEA Region. Analyze and technically investigate reported problems with the FortiSOAR product. Provide technical solutions including the development and enhancements of scripts, connectors, and...

Key Responsibilities Provide technical support to SailPoint customers and field personnel via phone, email, Teams, and GoToMeeting. Troubleshoot and resolve technical issues independently or in collaboration with Level 2 Support. Escalate complex problems to Level 2 Support with detailed documentation. Record solutions and best practices in the company...

About the CompanyEmbitel Technologies is a Volkswagen AG (VW) Group Company. VW is a German multinational automotive manufacturing corporation headquartered in Wolfsburg, Germany. VW is one of the world’s largest automaker by sales. VW sold 10.9 million vehicles in 2019. The group comprises of 12 brands from seven European Countries: Volkswagen, Audi,...

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about? NiCE is building SPARK, a...

Key Responsibilities * Provide technical guidance to ASMs, dealers, and service centres to resolve complex product issues with minimal vehicle downtime * Guide field teams in root cause identification using diagnostic tools, telematics, log analysis, and technical documentation * Analyse field failures, warranty claims, repeat repairs, breakdowns,...

Work Location - Pune (Work from office)Skills-Excellent verbal & written communications skills-Excellent problem-solving skills and ability to troubleshoot.-Basic understanding of Windows Servers-Exposure on interaction with international clients (US preferred)-Hands on experience on application/ product support Responsibilities:-- Ability to interact...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Ivalua Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time...

The Role:  Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with...

In this position, you will support the sales team in delivering high-quality proposals and quotations for automation systems (DCS, QCS, Analyzers/Measurements) Under the mentorship of experienced Solution Managers and Sales teams, you will learn how to prepare accurate and timely quotations for investment projects, upgrades, and rebuilds for Asia Pacific...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : OutSystems Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time...

We are looking for a dynamic executive to join our customer support operations team. The executive will be responsible for technical customer support and manage relationships with customers. This position is ideal for young solar photovoltaic enthusiast in renewable energy sector, who is looking for demonstrating technical understanding in challenges in...

Project Role : Technology Support EngineerProject Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with...

Responsibilities. We're looking for an experienced Product Support Engineer II to join our Global Customer Support team. Reporting to the Manager, Product Support you'll be responsible for:. Provide second line phone/email consultation to independently debug complex security/network problems.. Work with Engineering and assist the customer with testing or...

Have a professional attitude - youll be supporting some of the most successful and prominent US Fortune 500 companies and PRGX audit leaders (our users) Provide technical assistance as needed for troubleshooting and customer service - mostly using SQL server, monitoring tools, and Unix commands Manages customer requests using appropriate tools and...

We are seeking a skilled Voice Biometrics Support Engineer to join our team in India. The ideal candidate will have a solid background in technical support and a passion for voice recognition technologies. Job description The job holder will be qualified as Bachelor of Engineering (Electronics and Communications) or equivalent. The ideal candidate for this...

Desktop L1 Engineer provides first-level technical support for end-user hardware and software issues. Responsibilities include troubleshooting and resolving problems related to desktops, laptops, printers, operating systems, and office applications.

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We...

The Cloud Support Operations Engineers are responsible for the maintenance, upgrades and automation which support the security and stability of MicroStrategy Cloud Environments. This person uses his/her knowledge to ensure that team members have all the tooling necessary for their activities, and also owns the relationship with software development teams to...