tech support engineer jobs in Bangalore

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep...

We are seeking a proactive and customer-focused L1 Desktop & Server Support Engineer to provide first-level technical assistance to end-users and basic server administration support. The role involves troubleshooting hardware, software, network, and server-related issues, ensuring minimal downtime, and escalating unresolved problems to higher-level support...

Confers with customers via phone, email or chat to diagnose technical and/or system problem troubleshoot, repair and test solutions. Fully documents and escalates if necessary. Follows procedures to troubleshoot client-server software application issues that may involve Microsoft SQL, web servers, credit card

Bachelor's degree in computer science or related field. 2+ years' database and application development experience. Proven SQL Language Experience with highly performing SQL. Experience developing and troubleshooting SSIS packages. Experience developing reports and dashboards using tools like Sisense and SSRS. Experience with MS SQL Server. Knowledge of Data...

Perform trouble shooting, analysis, research and resolution using advanced query and programming skills, Conducts root cause analysis. Look for areas of improvement in monitoring, application stability. Should be open to learn FCIinhouse Product and other technologies and excel them. Communicate with line of business and management the overall status and...

You would act as a Technical Support Engineer role (ASE) to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our customers while developing good and respected relationships with internal and external customers. This is a great opportunity to excel in an...

The role involves responding to alerts, performing initial troubleshooting, and escalating issues as per SOPs It offers exposure to enterprise WAN infrastructure, multi-vendor environments, and international connectivity, Responsibilities Requirements Key Responsibilities: Perform continuous monitoring of WAN links and network devices using NMS tools,...

Troubleshoot/resolve customer problems of complex nature such as code defects, product configurations (files or data), networking, platform, third party communications, or other issues commonly encountered in systems operation in a networked environment Lead the Q2 platform knowledge acquisition for the SDK Development and Support teams as a whole, and...

Demonstrates good judgement to select the best methods and techniques to provide a diverse scope of technical support (Level 1 to Level 3) to troubleshoot and resolve hardware and software issues on F5 product and services, based on data analysis of a complex set of customer specific factors. Proactively and effectively communicates status, plan-of-action,...

Job description About the Job : The Red Hat Training team is looking for a Technical Support Specialist to join us in India. In this role, you will train examiners, respond to customers, and help examiners with delivering exams. Youll also contribute to the deployment of the Red Hat Exams system. Successful applicants must reside in a country where Red...

Key Deliverables: Act as the point of contact for service users to diagnose and resolve issues. Categorize and record queries, providing timely solutions. Provide essential online security advice and support. Ensure effective handling of incidents and service requests, following agreed procedures. Role Responsibilities: Monitor issues from start to...

Key Responsibilities: Support regional service manager to establish a professional service and support business. Continuous improvement of workflows and processes within the area of responsibility. 2nd Level fault diagnostics, troubleshooting and repairs, both in-house and on-site. Support on service and calibration requirements by coordinating between...

The DevOps Engineer/Support – Lead will be responsible for managing, automating, and optimizing cloud infrastructure, CI/CD workflows, and machine learning operations. The role requires strong expertise in AWS, Kubernetes, IaC, automation, and collaboration with data scientists and engineers to operationalize ML models. The position combines cloud...

This position, under the general direction of the Lead and/or Manager, Support, will be responsible for technical and development support for our Presence Software. This role will support the Presence product which involves making code changes to maintain operability, working out of a case queue to review requests and answer questions and execute changes and...

Responsibilities. We're looking for an experienced Product Support Engineer II to join our Global Customer Support team. Reporting to the Manager, Product Support you'll be responsible for:. Provide second line phone/email consultation to independently debug complex security/network problems.. Work with Engineering and assist the customer with testing or...

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...

Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge...

Key Deliverables: Manage operations, stability, and incident resolution for Public/Private Cloud and hosted web applications. Support technical aspects of deployments, upgrades, and customizations across platforms. Conduct performance validation, monitoring, and regression testing of deployed solutions. Provide L2/L3 support for solution-related incidents...

Overview: We are seeking an experienced L2 WAN Support Engineer to provide in-depth operational support for our client's global Wide Area Network (WAN) infrastructure. The ideal candidate will have 5+ years of hands-on experience in network support, especially with routing protocols like BGP, and be capable of resolving critical incidents independently....

Primary Responsibilities Provide technical assistance to Operations on products via Escalated incidents Perform advanced problem analysis and isolate problems of a complex level of difficulty Monitor and Troubleshoot applications in production servers hosted on AWS Work with cross functional teams and external vendors as needed Work to develop internal...