hexaware technologies jobs in Mumbai

OneDayHire Job Top Hiring...

OneDayHire Job Top Hiring...

OneDayHire Job Top Hiring...

Role: The Officer/Senior Officer in Employee Relations is responsible for fostering a positive work environment by managing employee engagement, conducting RAG analysis, and facilitating SKIP meetings. This role involves analyzing attrition and retention metrics, ensuring adherence to POSH guidelines, and overseeing disciplinary actions. Additionally, the...

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Location: Navi Mumbai - Ghansoli Experience: 15 Years to 18 Years [ Chartered Accountant ] Role: Leading Revenue Assurance / Recognition (Global Financial Shared Services) Reporting To: Head of Financial Shared Services Job Description: Role Purpose: The Head of Revenue Assurance is responsible for leading the organization's global revenue recognition and...

Role: The Quality Analyst is responsible for monitoring calls, emails, and chat interactions with customers from the Europe region to ensure adherence to quality standards. The Quality Analyst provides structured and timely feedback to agents through call and case audits, analyzes audit outcomes, and identifies quality trends. The role includes implementing...

Role: An Assistant Manager leads, manages, and optimizes daily operations to ensure high productivity and the achievement of client KPIs. The individual is responsible for bridging the gap between client expectations and agent performance by driving process improvements and effectively managing staff performance. Key responsibilities include workforce...

Role: We are seeking an experienced and highly motivated Team Lead to oversee our Inbound Customer Support team for Europe region. The ideal candidate will be responsible for managing a team of customer support representatives, ensuring excellent service delivery, and maintaining high customer satisfaction levels. Job Responsibilities: • Handle inbound...

Role: The role involves managing end-to-end sales processes within the insurance sector, focusing on both outbound and inbound sales strategies. The candidate will be responsible for driving end to end sales while managing a team of 50-60 members. The candidate should have handled multiple LOBs Strong analytical skills and advanced MIS capabilities are...

Role Summary- The role involves managing end-to-end sales processes within the insurance sector, focusing on both outbound and inbound sales strategies. The candidate will be responsible for driving end to end sales while managing a team of 100-150 members. The candidate should have handled multiple LOBs Strong analytical skills and advanced MIS capabilities...

Role: Drive continuous improvement, quality assurance, process standardization, and operational excellence initiatives across the organization to enhance productivity, customer satisfaction, compliance, and business performance. Lead cross-functional improvement projects by leveraging Lean Six Sigma methodologies, data-driven insights, and best practices to...

Role:We are looking for a Senior Manager to manage sales voice process in the insurance domain. The ideal candidate will have a proven track record of successfully managing and developing high performing sales teams in a fast-paced environment. Job Responsibilities: Provide strategic leadership and direction to the sales team, ensuring alignment with...

Role: The Team Lead will be responsible for overseeing a team dedicated to managing social media and email communications, focusing on Online Reputation Management (ORM) and handling complaints and escalations. This role requires a proactive individual who can effectively lead a team, ensuring customer satisfaction and maintaining a positive online presence....

Role Summary: An Operation Manager leads, manages, and optimizes daily operations to ensure high productivity and meet client KPIs. The individual is responsible to bridge the gap between client expectations and agent performance, driving process improvements and managing staff performance. Key tasks involve workforce scheduling, capacity planning, team...