genesys cloud

• 3-4 years of hands-on experience in contact center technology implementation and support. • 3+ years of experience implementing and configuring Genesys Cloud CX across various modules and functionality areas. • Strong understanding of Genesys Cloud architecture, features, administration, and implementation best practices. • Experience in...

**Job Summary** We are looking for a skilled **Genesys Cloud CX & Pure Engage Engineer** having **2 - 10 yrs** with strong expertise in Contact Center solutions, IVR development, Architect Flows, routing strategies, API integrations, Workforce Management, and omnichannel platforms. The candidate should have hands-on experience supporting enterprise-scale...

**Hiring: Genesys Cloud Architect** **Role:** Genesys Cloud Architect **Experience:** As per project requirement **Skills:** Genesys Cloud | Solution Architecture | HLD | Salesforce | Terraform | GitHub | CI/CD **Role Overview:** We are looking for a highly experienced Genesys Cloud Architect to lead the architecture, design, implementation, and...

Job Description: Responsible of creating applications that use the Genesys Cloud APIs or integration capabilities. Should be able to build IVRs and manage the existing IVR flows for clients/end users. Provide required support during cutover and production Should be familiar with we programming and REST APIs. It will be advantage if developer has...

## Job highlights - 2-8 years experience with Genesys Cloud CX, Genesys Engage, IVR Development, Architect Flows, REST APIs, and AI-based Chatbot/Voice Bot development - Design, develop, implement, and support Genesys Cloud CX and Engage solutions including IVR, routing, integrations, AI automation, and platform operations **Job Summary** We are seeking a...

## Job highlights - 5-10 years experience in Genesys Cloud CX, Genesys Engage, IVR Development, Routing, APIs, Chatbots, Voice Bots, Workforce Management - Design, develop, implement and support Genesys Cloud CX and Engage solutions including Architect Flows, IVR, routing, integrations, AI chatbots, incident and change management, and database...

Job Description: Job Title: Senior Architect - Genesys Pure Cloud Salary: As per Market Standards Work Mode: Bangalore(BTM Layout) Timings: 10 AM - 7 PM (IST) Role: Professional Services Team Member for Genesys Pure Cloud Contact Center Objective: Design custom solutions and enhance features within the Genesys Pure Cloud platform. Relevant Work...

Job Description: Job Description Position  As the platform owner, you will be responsible for the strategic direction, management, and optimisation of our Genesys Cloud Contact Center as a Service (CCaaS) platform. You will oversee a team of engineers & analysts, serve as the primary liaison with the broader business and the vendor, and maximise the...

Job Description Technical Engineer - Genesys Cloud   Domnic Lewis has been mandated to hire Technical Engineer - Genesys Cloud for Bangalore location. About the Role: As a Technical Support Engineer for contact center solutions, you ll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities...

Unified Communications Engineer - Role Profile Role Overview The Unified Communications Engineer will be a key member of the UC Product Engineering team, reporting to the UC Product Engineering Tech Lead. This role combines hands-on platform engineering with strategic involvement in large-scale cloud migrations, playing a critical part in modernizing AXA's...

Genesys Cloud Automation & DevOps EngineerSummaryOur organization is looking for a talented Genesys Cloud Engineer focused on constructing and automating sophisticated contact center platforms. This position is essential for creating, deploying, and sustaining intricate IVR call paths, routing methodologies, and system connections. The ideal candidate will...

Job Description: Job Title: Senior Developer - Genesys Pure CloudWork Mode: Bangalore(BTM Layout)Timings: 10 AM - 7 PM (IST)Salary: As per Market Standards Position Overview: Role: Professional Services Team Member for Genesys Pure Cloud Contact Center Objective: Provide custom solutions and enhance platform features through customization. Relevant Work...

**Job Title**:Genesys\_Level 6\_Senior Manager\_(Entity -SC GN) **Management Level**:Level 6 Senior Manager **Location**:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad **Must have skills**: - Genesys Cloud, CX Transformation, CCaaS Advisory Solution Architecture, CCaaS Consulting, Business Case Creation Value Realization, Industry Solutions...

Client & Project: We are seeking a new talent to join the Software Engineering team where you will have the opportunity to collaborate in the project CCaaS. Responsibilities: Provide 24x7 production support for AWS and Genesys Cloud Contact Center environments, ensuring high availability and business continuity. Monitor and troubleshoot Genesys Cloud...

Customer-S&S-Genesys Cloud Architect (CCaaS)-Manager, Technical Transformation Same job available in 4 locations Bengaluru, Karnataka, India Chennai, Tamil Nadu, India Hyderabad, Telangana, India Pune, Maharashtra, India Position Summary Customer The Customer Team empowers organizations to build deeper relationships with customers through innovative...

IND Lead Software Engineer - GCC026 We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. AWS - Cloud Engineer ...

Job Summary: As a Full Stack & CI/CD Consultant within the S&C GN Customer Service Analytics & Contact Center AI practice, you will be responsible for designing, building, and deploying scalable web applications and automated delivery pipelines that power enterprise Contact Center AI platform implementations. Your typical day will involve developing frontend...

Job Summary: As a Full Stack & CI/CD Consultant within the S&C GN Customer Service Analytics & Contact Center AI practice, you will be responsible for designing, building, and deploying scalable web applications and automated delivery pipelines that power enterprise Contact Center AI platform implementations. Your typical day will involve developing frontend...

Genesys Cloud Automation & DevOps Engineer Summary Our organization is looking for a talented Genesys Cloud Engineer focused on constructing and automating sophisticated contact center platforms. This position is essential for creating, deploying, and sustaining intricate IVR call paths, routing methodologies, and system connections. The ideal candidate...

Senior Salesforce Developer — Service Cloud Business Systems | ECI Solutions Hyderabad | On-site Job Title Senior Salesforce Developer – Service Cloud Location Hyderabad, India — On-site Work Model On-site, 5 days per week Department Business Systems / Enterprise Applications (Internal IT) Reports To Salesforce Development Team Lead...