genesys cloud jobs in Pune

**Job Summary** We are looking for a skilled **Genesys Cloud CX & Pure Engage Engineer** having **2 - 10 yrs** with strong expertise in Contact Center solutions, IVR development, Architect Flows, routing strategies, API integrations, Workforce Management, and omnichannel platforms. The candidate should have hands-on experience supporting enterprise-scale...

## Job highlights - 2-8 years experience with Genesys Cloud CX, Genesys Engage, IVR Development, Architect Flows, REST APIs, and AI-based Chatbot/Voice Bot development - Design, develop, implement, and support Genesys Cloud CX and Engage solutions including IVR, routing, integrations, AI automation, and platform operations **Job Summary** We are seeking a...

## Job highlights - 5-10 years experience in Genesys Cloud CX, Genesys Engage, IVR Development, Routing, APIs, Chatbots, Voice Bots, Workforce Management - Design, develop, implement and support Genesys Cloud CX and Engage solutions including Architect Flows, IVR, routing, integrations, AI chatbots, incident and change management, and database...

Job Description: Job Description Position  As the platform owner, you will be responsible for the strategic direction, management, and optimisation of our Genesys Cloud Contact Center as a Service (CCaaS) platform. You will oversee a team of engineers & analysts, serve as the primary liaison with the broader business and the vendor, and maximise the...

Summary:We are looking for a hands-on consultant who can lead contact center solutioning on Amazon Connect (or an equivalent cloud platform) and also understands the AWS foundation it runs on. Candidate will support client demos, new deals and advanced feature enablement and go beyond Day 2 operations by working with clients and sales teams to design...

**About Us** EDMO is an AI-powered company that provides enrollment-centric solutions to universities, colleges, and higher education institutions. By streamlining repetitive tasks—such as document verification, transcript evaluation, SOP/essay reviews, and applicant matching—EDMO enables its clients to process student applications faster and more...

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

## Job highlights - Experience with NICE CXone platform, IVR, routing, and telephony; Bachelor's degree in CS/IT/Engineering; NICE CXone certifications preferred - Administer and support NICE CXone platform, manage users and campaigns, troubleshoot incidents, develop and maintain IVR call flows, monitor contact center operations, perform testing and...

SummaryWe are seeking a highly skilled AWS Connect Administrator to lead the design, implementation, and optimization of our contact center infrastructure. This pivotal role ensures the seamless integration of omnichannel communication platforms with enterprise systems, driving operational efficiency and enhancing customer experience. The ideal candidate...

Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Outbound Sales Representative Remote | Full-Time | U.S. Eastern Time Hours Annual Target Earnings: C$40,000–C$50,000 The Opportunity Royal York Property Management is hiring Outbound Sales Representatives to speak with rental-property owners...

Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Call Center Sales Representative Schedule: Full-time, aligned with U.S. Eastern Time business hours Annual Target Earnings: C$40,000–C$50,000, based on performance Location: Remote The Opportunity Royal York Property Management is hiring Call...

Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Lead Generation Representative — Outbound Calling Remote | Full-Time | U.S. Eastern Time Hours Annual Target Earnings: C$40,000–C$50,000 About The Position Royal York Property Management is hiring Lead Generation Representatives to speak with...

Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Outbound Call Center Representative Remote | Full-Time | U.S. Eastern Time Business Hours Annual Target Earnings: C$40,000–C$50,000 The Position Royal York Property Management is hiring Outbound Call Center Representatives to speak with...

Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Inside Sales Representative — Outreach Full-Time Remote Position U.S. Eastern Time Business Hours Annual Target Earnings: C$40,000–C$50,000 The Role Royal York Property Management is hiring Inside Sales Representatives to introduce...

Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Telesales Representative Full-Time Remote Position U.S. Eastern Time Business Hours Annual Target Earnings: C$40,000–C$50,000 About The Role Royal York Property Management is hiring Telesales Representatives to speak with residential property...

Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Outbound Appointment Setter Remote | Full-Time | U.S. Eastern Time Business Hours Annual Target Earnings: C$40,000–C$50,000 The Opportunity Royal York Property Management is hiring Outbound Appointment Setters to speak with residential property...

Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Outbound Sales Consultant Remote | Full-Time | U.S. Eastern Time Business Hours Annual Target Earnings: C$40,000–C$50,000 The Opportunity Royal York Property Management is hiring Outbound Sales Consultants to speak with residential property...

Company DescriptionQAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) —...

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

**Remote | Full-Time | U.S. Eastern Time Hours** **Annual Target Earnings: C$40,000–C$50,000** **The Opportunity** Langford Staffing is recruiting Outbound Sales Consultants for a client operating high-volume consumer outreach campaigns. You will contact company-provided consumer leads through an automatic dialer, identify whether they meet the...