five9

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.    Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

ABOUT FIRSTSOURCE Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media...

ABOUT FIRSTSOURCE Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media...

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.    Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.    Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

Hybrid Role Location(s) Bangalore /Pune Required Qualifications • 4–8 years of hands-on CCaaS platform engineering experience in a contact center or BPO environment • Proficiency in at least one major CCaaS platform: Genesys Cloud CX, NICE CXone, Five9, Cisco UCCE/PCCE, or Amazon Connect • Solid understanding of SIP/VoIP telephony fundamentals, ACD...

WHAT YOU'LL BE DOING: Lead the end-to-end management of CTI systems, including implementation, configuration, and troubleshooting. Collaborate with cross-functional teams to integrate CTI solutions with CRM systems and other enterprise applications. Manage vendor relationships, ensuring SLAs are met and technological advancements are leveraged. Oversee...

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.    Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

We are actively hiring for AM Collections - Thane!!! Job Title: Assistant Manager - Collections Location: Thane Qualification: Graduate in any discipline Salary: Up to [8 LPA] Max Shifts: General Shifts (Day Shift) [6 days working with 1 week off] Immediate Joiners Preferred Key Roles & Responsibilities: Team & Operations Management: - Manage end-to-end...

DescriptionZensar Technologies Limited is seeking an experienced Dynamics 365 Telephony Test Engineer to spearhead testing efforts for CTI integrations and contact‑center solutions. The role involves validating call flows, testing omnichannel interactions, and ensuring data synchronization across leading telephony platforms, delivering a robust and...

WHAT YOU'LL BE DOING: Worked with the CTI Platforms like GrupoNGN CloudComm, Unify OpenScap Contact Center, Avaya, Five9, Nice InContact, Bright Pattern or Cisco UCCE. Familiarity with implementation of IP Telephony and Dialer applications. Knowledge of the building Campaigns, Queues, Call Control Scrips and IVR into the Dialer system. CTI solution design,...

Voice AI Engineer (LiveKit / Pipecat) NeuroDrift is a US-based AI voice and enterprise software company. We build real-time voice AI agents that run live on real phone lines, at scale, for enterprise contact centres. Our platform carries production call traffic every day, so latency, telephony quirks and audio edge cases are our daily reality, not a...

IND Staff Software Engineer - GCC011We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.Role SummaryWe are seeking a highly...

As part of the core team of Customer Experience AI Practice, the GTM Specialist will be responsible for leading the business and non-functional requirements discovery and driving creation of the scope definition and overall subject matter expert coordination and resource estimation process. s Create compelling and relevant r solution proposal content,...

About the Role We are looking for an experienced Contact Center Systems Engineer / Quality Engineer for a freelance contract engagement supporting a global enterprise contact center platform. The candidate will maintain an existing commercial contact center platform while supporting the implementation and migration to a next-generation solution built on...

Zensar Technologies Limited is seeking an experienced Dynamics 365 Telephony Test Engineer to spearhead testing efforts for CTI integrations and contact‑center solutions. The role involves validating call flows, testing omnichannel interactions, and ensuring data synchronization across leading telephony platforms, delivering a robust and integrated...