five9 jobs in Pune

Zensar Technologies Limited is seeking an experienced Dynamics 365 Telephony Test Engineer to spearhead testing efforts for CTI integrations and contact‑center solutions. The role involves validating call flows, testing omnichannel interactions, and ensuring data synchronization across leading telephony platforms, delivering a robust and integrated...

Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Lead Qualification Representative Location: Remote Schedule: Full-time, EST Business Hours Required Compensation: C$40,000–C$50,000 annually, based on experience, qualifications, and performance The Opportunity Royal York Property Management...

DescriptionExperience5 to 7 YearsRole SummaryWe are looking for a skilled Dynamics 365 Telephony Lead with functional experience in CTI integrations, contact center solutions, omnichannel capabilities, and telephony platforms integrated with Microsoft Dynamics 365 Customer Service, telephony voice. Should have experience with Greenfield...

Role Summary Supports the voice and omnichannel delivery infrastructure within the TLCx LaunchPad platform, with an emphasis on the Microsoft development/administration stack that underpins reporting, backend logic, and reliability of these systems — C#, JavaScript, Microsoft SQL Server, SSRS, and Power BI, with growing Azure exposure. Direct contact...

Role Summary Owns quality assurance and release validation for the TLCx LaunchPad Core Components platform, with a focus on the contact center platforms in use (Genesys, NICE, or Five9). Validates that new client environment builds, configuration changes, and integration updates meet production standards before reaching a live client account. This role...

Position Title: Senior Amazon Connect Engineer Employment Time: Full-Time Timings: 8:00 am- 5:00 pm CST (US Central Time) Location: Remote, India About Cloudelligent  Cloudelligent is Cloud-native consultancy and AWS Advanced consulting partner! We specialize in providing bespoke cloud solutions to startups and SMBs. Being a next-gen cloud service...

Senior Software Engineer – Amazon Connect & Salesforce Voice1We are seeking an experienced Senior Software Engineer specializing in Amazon Connect, Salesforce Voice, IVR development, and cloud-based contact center solutions. This role will be responsible for designing, developing, and supporting enterprise telephony solutions that integrate Amazon Connect...

AWS Connect Administrator / Concierge Support SpecialistSummaryWe are seeking a highly skilled professional to serve as an AWS Connect Administrator and Concierge Support Specialist within the IT Services sector. In this pivotal role, you will be responsible for managing and optimizing our cloud-based contact center infrastructure, ensuring seamless...

Qualifications 4-7 years of experience in software testing, with a focus on Dynamics 365 Customer Service. Expertise in CTI testing, contact center solutions, and omnichannel capabilities. Proficiency in Azure Dev Ops or JIRA for test management. Strong knowledge of API testing and SQL for data validation. Experience with telephony platforms like Genesys,...