five9 jobs in Pune

About FirstsourceFirstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media...

Role Summary Supports the voice and omnichannel delivery infrastructure within the TLCx LaunchPad platform, with an emphasis on the Microsoft development/administration stack that underpins reporting, backend logic, and reliability of these systems — C#, JavaScript, Microsoft SQL Server, SSRS, and Power BI, with growing Azure exposure. Direct contact...

Qualifications - 4-7 years of experience in software testing, with a focus on Dynamics 365 Customer Service. - Expertise in CTI testing, contact center solutions, and omnichannel capabilities. - Proficiency in Azure DevOps or JIRA for test management. - Strong knowledge of API testing and SQL for data validation. - Experience with telephony platforms like...

4-7 years of experience in software testing, with a focus on Dynamics 365 Customer Service. ~ Expertise in CTI testing, contact center solutions, and omnichannel capabilities. ~ Proficiency in Azure DevOps or JIRA for test management. ~ Strong knowledge of API testing and SQL for data validation. ~ Experience with telephony platforms like Genesys, NICE...

4-7 years of experience in software testing, with a focus on Dynamics 365 Customer Service. ~ Expertise in CTI testing, contact center solutions, and omnichannel capabilities. ~ Proficiency in Azure DevOps or JIRA for test management. ~ Strong knowledge of API testing and SQL for data validation. ~ Experience with telephony platforms like Genesys, NICE...

4-7 years of experience in software testing, with a focus on Dynamics 365 Customer Service. ~ Expertise in CTI testing, contact center solutions, and omnichannel capabilities. ~ Proficiency in Azure DevOps or JIRA for test management. ~ Strong knowledge of API testing and SQL for data validation. ~ Experience with telephony platforms like Genesys, NICE...

Qualifications 4-7 years of experience in software testing, with a focus on Dynamics 365 Customer Service. Expertise in CTI testing, contact center solutions, and omnichannel capabilities. Proficiency in Azure DevOps or JIRA for test management. Strong knowledge of API testing and SQL for data validation. Experience with telephony platforms like Genesys,...

Role Summary Owns quality assurance and release validation for the TLCx LaunchPad Core Components platform, with a focus on the contact center platforms in use (Genesys, NICE, or Five9). Validates that new client environment builds, configuration changes, and integration updates meet production standards before reaching a live client account. This role is...

Qualifications 4-7 years of experience in software testing, with a focus on Dynamics 365 Customer Service. Expertise in CTI testing, contact center solutions, and omnichannel capabilities. Proficiency in Azure DevOps or JIRA for test management. Strong knowledge of API testing and SQL for data validation. Experience with telephony platforms like Genesys,...

Role Summary Supports the voice and omnichannel delivery infrastructure within the TLCx LaunchPad platform, with an emphasis on the Microsoft development/administration stack that underpins reporting, backend logic, and reliability of these systems — C#, JavaScript, Microsoft SQL Server, SSRS, and Power BI, with growing Azure exposure. Direct contact...

Role Summary Owns quality assurance and release validation for the TLCx LaunchPad Core Components platform, with a focus on the contact center platforms in use (Genesys, NICE, or Five9). Validates that new client environment builds, configuration changes, and integration updates meet production standards before reaching a live client account. This role...

Position Title: Senior Amazon Connect Engineer Employment Time: Full-Time Timings: 8:00 am- 5:00 pm CST (US Central Time) Location: Remote, India About Cloudelligent  Cloudelligent is Cloud-native consultancy and AWS Advanced consulting partner! We specialize in providing bespoke cloud solutions to startups and SMBs. Being a next-gen cloud service...

Senior Software Engineer – Amazon Connect & Salesforce Voice1We are seeking an experienced Senior Software Engineer specializing in Amazon Connect, Salesforce Voice, IVR development, and cloud-based contact center solutions. This role will be responsible for designing, developing, and supporting enterprise telephony solutions that integrate Amazon Connect...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their...

Summary Position Summary #S&S2027 #CCaaS Customer The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and...

Summary Position Summary #S&SArchitect #CCaaS Customer The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and...

Summary Position Summary #S&S2027 #CCaaS Customer The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and...

We are looking for an experienced professional to lead testing efforts for CTI integrations and contact center solutions. The ideal candidate will validate call flows, test omnichannel interactions, and ensure data synchronization with various telephony platforms. This role is crucial for delivering a robust and integrated customer service experience....