dialer manager

  About the Job   We’re searching for a Dialer Manager to be responsible for the support of enterprise Dialer, SMS, and IB routing intraday configuration and administration. This position resides within the Collections Strategy & Performance Management Team and supports the Collection and Recovery departments.    The Dialer Manager will assist in...

Job Description:     Manage daily outbound call center dialer functionality end to end and real time    Real time manage the dialer application for upload of database     Monitor and churn the database tables as per the connectivity delivered in a specific campaign    Control Idle time and call drop offs by understanding Pacing ratios  ...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About The Job We’re searching for a Dialer Manager to be...

DescriptionAbout the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI...

    About the Job   We’re looking for a detail-oriented Dialer Administrator to manage our in-house dialer system, monitor vendor productivity, and drive workforce efficiency. The Dialer Administrator plays a critical role in supporting the business to achieve the customer contact goals by administering the in-house dialer including system...

Job Title: Dialer Officer Division: Lead Management System Location: Ghansoli (Mahape – Navi Mumbai) Compensation: Incentives + Annual Bonus + Medical Benefits Job Description: We are seeking an experienced Dialer Officer to manage end-to-end dialer operations across multiple teams and campaigns. The ideal candidate will be responsible for executing...

Key ResponsibilitiesDialer Management – Manage the day-to-day operations of the dialer platform, including configurations, campaigns, users, numbers, and calling rules.Agent Management – Add, remove, and manage agent accounts, extensions, call permissions, and dialer access.Campaign Management – Create and configure calling campaigns based on business...

Bello Vista Technologies is urgently hiring Real Time Analysts for Dialer Operations on behalf of our US based Third Party Collections Client. This is an exciting opportunity for the right individual with experience in handling Dialer, RTA and WFM activities for collections process. Our client has over 300 employees across 3 countries and is into debt...

Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain...

Company OverviewJoin us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

The dialler administrator is responsible for operating predictive dialler technology for Inhouse call center, support dialer data analysis, implement best practices to increase the connect rate, monitor agent hygiene and improve overall dialing efficiency. The role will require the administrator to manage multiple dialler campaigns(all products)...

WHAT YOU'LL BE DOING: Lead the end-to-end management of CTI systems, including implementation, configuration, and troubleshooting. Collaborate with cross-functional teams to integrate CTI solutions with CRM systems and other enterprise applications. Manage vendor relationships, ensuring SLAs are met and technological advancements are leveraged. Oversee...

Designation:Sr. Executive / Assistant MangerJob Description:1. Dialer Configuration and Management:  - Set up and configure dialer systems to support various campaigns.  - Monitor and maintain the health of dialer systems.( User Id management , Uptime SLA)   - Troubleshoot and resolve dialer-related issues.( Reduce DT to less than 1% if its Fibe or...

DescriptionAbout the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI...

About Olyv Olyv is India's fastest-growing, fully automated next-generation fintech company focused on addressing the credit requirements of self-employed micro-entrepreneurs, micro-merchants, and middle and lower-income salaried individuals. In addition to lending solutions, our platform offers digital gold savings, credit health products, and other...

DescriptionAbout Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the...

Key Responsibilities: Lead and manage a team of 50–60, setting objectives and providing feedback. Develop and implement outbound sales strategies. Optimize dialer systems for outbound campaigns. Conduct regular briefing for team members. Ensure excellent communication in English and Hindi. Monitor team leaders' performance and support them. Collaborate...

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto...

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the...

Company DescriptionInternational BPO COMPANYJob DescriptionURGENT HIRING( IT Manager)Salary: 15000/-25000/-Responsibilities: This position will be responsible for monitoring and assisting the Call Center Managers and Team Managers with the operation of all support systems. The Dialer Administrator shall be responsible for recommending, supporting, and...