Quality Auditor BPO

Quality Auditor Experience: 5-8 Years Qualification: Any Graduate/Quality audit certificationLocation: RIET parks, Hinjewadi, Pune.Job Description:Quality AuditISO, EHS, BSC Audit knowledgeBritish Safety council Housekeeping and Technical Services knowledgePreferred from FM IndustryEnglish CommunicationComputer Knowledge

**Auditor** **Description** Responsible for assisting in the execution of financial, operational, information systems, and compliance audits to evaluate the effectiveness and efficiency of the internal control environment. Assists in execution of audit plans to evaluate the effectiveness of the internal control environment. Performs interviews and...

Requirements- 1year experience in international bpoExcellent written and verbal communicationChat processSalary-4.5lpaRotational shift/week offInterview process- amcat-hr-chat test-ops-versant1way cab facilityInbound customer serviceHandling the customerSolve customer queries trouble shoot etcInternational BPO Customer Service.Must be very effective in...

Requirements- 1year experience in international bpo Excellent written and verbal communication Chat process Salary-4.5lpa Rotational shift/week off Interview process- amcat-hr-chat test-ops-versant 1way cab facility Inbound customer service Handling the customer Solve customer queries trouble shoot etc International BPO Customer Service. Must be...

Conduct regular audits of customer interactions (calls, emails, chats) handled by service desk agents. Evaluate interactions based on predefined quality metrics, guidelines, and service level agreements (SLAs). Identify strengths and areas for improvement in agent performance, customer service, and adherence to protocols. Generate detailed reports and...

**Auditor**: **Job ID**:R0323540**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-03-05**Location**:Pune**Position Overview**: **In Scope of Position based Promotions (INTERNAL only)** **Job Title**: AVP Auditor - Treasury **Corporate Title**: Assistant Vice President **Location**: Pune, India **Role Description** Group Audit serves...

Leading BPO in PUNE. Hiring for Transactional Quality Manager. Must be a Tenured Manager On papers in Quality(BPO). Experience in Travel process with GDS is Mandatory. Over All Experience 10+ Years. CTC UPTO 17LPA. Mode of Interview - Virtual.- Must have Experience in International Travel Voice Process.Role & responsibilities.- Drive continuous improvement...

Company Description: As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals and private wealth clients in major markets worldwide. Our ambition...

Company Description:As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals and private wealth clients in major markets worldwide. Our ambition...

1. Conducting VDA 6.3 process audits at various supplier sites to assess compliance with VDA 6.3 requirements 2. Identifying non-conformities and areas for improvement and working with suppliers to develop corrective action plans 3. Preparing audit reports and communicating findings to internal and external stakeholders 4. Conducting follow-up audits to...

Reporting to the Product compliance Officer, the Product Compliance Auditor will play a key role in the growth of Sensata technology by ensuring that our products comply with product safety regulations, through their lifecycle from new product development to end of life. Responsibilities Verify that documentation demonstrating compliance to applicable...

Reporting to the Product compliance Officer, the Product Compliance Auditor will play a key role in the growth of Sensata technology by ensuring that our products comply with product safety regulations, through their lifecycle from new product development to end of life. Responsibilities Verify that documentation demonstrating compliance to applicable...

**Principal Auditor**: **Job ID**:R0323541**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-03-05**Location**:Pune**Position Overview**: **In Scope of Position based Promotions (INTERNAL only)** **Job Title**: AVP Principal Auditor - Treasury **Corporate Title**: Assistant Vice President **Location**: Pune, India **Role...

Job ID/Reference CodePROGEN-EXTERNAL-176050Work Experience 2-4 YearsJob TitleProcess Specialist Responsibilities •Perform Quality Audits on Voice / Chats / Web / email tickets•Perform Root Cause Analysis and suggest corrective action•Provide real time feedback to Agents•Provide updates in quality huddles•Participate in calibration sessions with...

**JOB PURPOSE** : MANAGING THE QUALITY FUNCTION OF THE COMPANY **JOB RESPONSIBILITY**: 1. CUSTOMER COMPLAINT HANDLING, DOING RCA 2. IN PROCESS INSPECTION, PRE DISPATCH INSPECTION, INWARD INSPECTION 3. IMPLEMENTING ISO, LEAN MFG AND SAFETY CULTURE 4. CALIBRATION OF MEASURING INSTRUMENTS AND MAINTAINING RECORDS 5. VENDOR QUALITY MANAGEMENT AND VENDOR...

Conduct regular quality assessments and audits of customer interactions across various channels (phone, email, chat) handled by customer support representatives. Evaluate interactions based on predefined quality metrics, company policies, and service level agreements (SLAs). Identify trends, patterns, and areas for improvement in customer service delivery...

Job Description :Job Title : Lead Principal Auditor - Technology Findings ValidationLocation : Pune, IndiaRole Description :As the Lead Principal Auditor (Lead PA) you will report into the responsible PAM for Technology - Findings Validation under the Chief Auditor (CA) for Technology - Central Functions, Private Bank & Data.In this role you will support the...

Job Description : Job Title : Lead Principal Auditor - Technology Findings ValidationLocation : Pune, IndiaRole Description : As the Lead Principal Auditor (Lead PA) you will report into the responsible PAM for Technology - Findings Validation under the Chief Auditor (CA) for Technology - Central Functions, Private Bank & Data. In this role you will...

Job Description : Job Title : Lead Principal Auditor - Technology Findings ValidationLocation : Pune, IndiaRole Description : As the Lead Principal Auditor (Lead PA) you will report into the responsible PAM for Technology - Findings Validation under the Chief Auditor (CA) for Technology - Central Functions, Private Bank & Data. In this role you will...

Job Description :Job Title : Lead Principal Auditor - Technology Findings ValidationLocation : Pune, IndiaRole Description :As the Lead Principal Auditor (Lead PA) you will report into the responsible PAM for Technology - Findings Validation under the Chief Auditor (CA) for Technology - Central Functions, Private Bank & Data.In this role you will support the...