Area Head-Govt.

4 weeks ago


Chandigarh, India IDFC FIRST Bank Full time

Role/Job Title:  Area Head - Retail Institutions

Function/ Department:  Rural Banking

Job Purpose:  Manage branches with respect to Liabilities business and specific focus to GBG. Building and managing relationships with Key accounts holders, Government departments to ensure proper funding in their accounts. Overall achievement of Liability business targets of the branches mapped.

Roles & Responsibilities:

Responsible for ensuring achievement of budgets assigned to the state he will be managing. Responsible for acquiring NTB institutional clients in Govt, Financial Institutions, Corporates and TASC segments for the Bank in the assigned state / geography through self or through team. Managing existing relationships and ensuring best of services and deepening in their relationship value. Knowledge and understanding of CMS, various electronic payment solutions, government agency business, basic understanding of trade and forex is desirable. Develop superior working relationship with branches in the assigned geography for effective customer acquisition, servicing, and deepening. Ensure necessary product training, proposals to the team members and branches in coordination with product team.  Ensure performance metrics of RM-RI are met. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Manage a team of Relationship Managers - Retail Institutions, taking responsibility of their development and attrition. Develop and implement livelihood advancement and community development initiatives.

Managerial & Leadership Responsibilities:

Attract and retain best-in-class talent for key roles in their reporting structure. Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Enable teams to drive growth targets by providing necessary support.

Education Qualification:

Graduation: Any Postgraduate & equivalent (Masters)

Experience: 10 to 18 years of relevant experience.


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