Service Quality Engineer

3 weeks ago

Thane, India Vertiv Full time

The Service Quality Engineer is an integral part of the service quality organization, the role helps to monitor, maintain, and improve the quality performance of Vertiv CE & 3rd party service engineers working within Vertiv’s service sector.
The Service Quality Engineer’s other main roles will help to improve the customer experience through the continuous quality audit program of Vertiv’s service delivery personnel in project deployment, product servicing, and also the auditing of local suppliers to maintain and improve their quality performance. 

 

Responsibilities:  

 

  1. Perform site installation & commissioning audits for mega projects for all LOB and report its progress.
  2. Work with business leads to drive corrective actions for Service and Manufacturing related issues.
  3. Work with Cross-Functional team in the resolution of key quality issues based on data.
  4. Propose Best practice sharing across region.
  5. Participate in monthly Service CFT meeting & Gate Reviews of all LOB to share site feedback to drive improvements.

 

 

  1. Service Quality

 

  1. Perform site installation & commissioning audits for mega projects for all LOB and report its progress.
  2. Work with business leads to drive corrective actions for Service and Manufacturing related issues.
  3. Work with Cross-Functional team in the resolution of key quality issues based on data.
  4. Propose Best practice sharing across region.
  5. Participate in monthly Service CFT meeting & Gate Reviews of all LOB to share site feedback to drive improvements.

 

 

 

  1. Integrated Management System

 

  1. Perform Internal audits within respective areas and report its progress.
  2. Help and drive Continuous Quality Improvement of processes within respective areas.
  3. Support the IMS Manager for the implementation / deployment and sustainment of IMS System
  4. Maintain and update documents of the Integrated Management System.
  5. Participate in the Integrated Management System reviews.
  6. Coordinate Customer audits, and its improvement actions
  7. Service provider Quality 
    1. Sample audits of 3 rd party service providers working within Vertiv service sector, 
    2. Reports the observations and work with Service Operation to improve their performance.
  8. Reporting
    1. Provide monthly reporting for relevant Quality KPIs 
  9. Others
    1. Develop and maintain effective communication within the business.
    2. Follows procedures, rules and principles of Quality Management System,
    3. Respects principles of local and international VERTIV Trade Compliance procedures connected with all operations and business practices,
    4. Follows all rules of H&S and living environment protection defines by internal procedures or communicated during trainings,
    5.  Follows required actions to prevent all emergency situations and follows operation controls rules,
    6. Reports all accidents, occupation diseases and emergency situations (where applicable)
  • Preferred Engineering roles for at least 5 years
  • Fluent in English and desirable a second language. 
  • Strong leadership skills
  • Strong verbal and written communication skills
  • Well-developed interpersonal skills
  • Active knowledge of quality systems, tools and standards desired
  • Knowledge of Lean management
  • Intermediate to Advanced in MS Excel. 
  • Smartsheet user
  • Excellent problem solver; experience with 8D methodology and supporting tools

 

 

  • Service Quality Engineer

    3 weeks ago

    Thane, India Vertiv Full time

    The Service Quality Engineer is an integral part of the service quality organization, the role helps to monitor, maintain, and improve the quality performance of Vertiv CE & 3rd party service engineers working within Vertiv’s service sector.The Service Quality Engineer’s other main roles will help to improve the customer experience through the continuous...

  • Service Quality Engineer

    3 weeks ago

    thane, India Vertiv Full time

    The Service Quality Engineer is an integral part of the service quality organization, the role helps to monitor, maintain, and improve the quality performance of Vertiv CE & 3rd party service engineers working within Vertiv’s service sector.The Service Quality Engineer’s other main roles will help to improve the customer experience through the...

  • Service Quality Engineer

    2 months ago

    thane, India Vertiv Full time

    The Service Quality Engineer is an integral part of the service quality organization, the role helps to monitor, maintain, and improve the quality performance of Vertiv CE & 3rd party service engineers working within Vertiv’s service sector.The Service Quality Engineer’s other main roles will help to improve the customer experience through the...

  • Quality Kiosk

    2 weeks ago

    thane, India Quality Kiosk technologies Full time

    Job Description : Responsibilities :- Proactively monitor network performance, troubleshoot issues, and ensure smooth data flow. This involves analyzing network traffic, identifying bottlenecks, and implementing solutions.- Manage and handle routine maintenance tasks, software updates, and hardware replacements to keep the network infrastructure functioning...

  • Quality Kiosk

    2 weeks ago

    Mumbai/Thane, India Quality Kiosk technologies Full time

    Job Description : Responsibilities :- Proactively monitor network performance, troubleshoot issues, and ensure smooth data flow. This involves analyzing network traffic, identifying bottlenecks, and implementing solutions.- Manage and handle routine maintenance tasks, software updates, and hardware replacements to keep the network infrastructure functioning...

  • Quality Kiosk

    2 weeks ago

    Mumbai/Thane, Maharashtra, India Quality Kiosk technologies Full time

    Job Description :Responsibilities :- Proactively monitor network performance, troubleshoot issues, and ensure smooth data flow. This involves analyzing network traffic, identifying bottlenecks, and implementing solutions.- Manage and handle routine maintenance tasks, software updates, and hardware replacements to keep the network infrastructure functioning...

  • Quality Professional

    2 weeks ago

    Thane, India Siemens Mobility Full time

    **Job ID**: - 374199**Company**: - Siemens Limited**Organization**: - Smart Infrastructure**Job Family**: - Quality Management**Experience Level**: - Experienced Professional**Full Time / Part Time**: - Full-time**Remote vs Office**: - Office/Site only**Contract Type**: - Permanent- We at Smart Infrastructure Division in Siemens Ltd. is one of the...

  • Quality Professional

    3 weeks ago

    Thane, India Siemens Full time

    We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and...

  • Service Engineer

    2 weeks ago

    Thane, India Siemens Limited Full time

    Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of...

  • Service Engineer

    2 weeks ago

    thane, India Siemens Limited Full time

    Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of...

  • Service Engineer

    2 weeks ago

    Thane, India Siemens Limited Full time

    Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of...

  • Supplier Quality Management Engineer

    2 weeks ago

    Thane, India Siemens Limited Full time

    AtSiemens Energy, we can. Our technology is key, but our people make the difference.Brilliant minds innovate. They connect, create, and keep us on track towardschanging the world’s energy systems. Their spirit fuels our mission.Ourculture is defined by caring, agile, respectful, and accountable individuals.We value excellence of any kind. Sounds like...

  • Head Corporate Quality

    10 hours ago

    Thane, India Antal International Full time

    Job DescriptionDevelop and Implement Quality Management Systems:Design, implement, and maintain robust quality management systems to ensure compliance with relevant regulatory standards and customer requirements.Quality Control and Assurance:Oversee all aspects of quality control and assurance processes, including product inspections, testing procedures, and...

  • Supplier Quality Management Engineer

    1 month ago

    Thane, India Siemens Limited Full time

    AtSiemens Energy, we can. Our technology is key, but our people make the difference.Brilliant minds innovate. They connect, create, and keep us on track towardschanging the world’s energy systems. Their spirit fuels our mission. Ourculture is defined by caring, agile, respectful, and accountable individuals.We value excellence of any kind. Sounds like...

  • Supplier Quality Management Engineer

    1 month ago

    thane, India Siemens Limited Full time

    AtSiemens Energy, we can. Our technology is key, but our people make the difference.Brilliant minds innovate. They connect, create, and keep us on track towardschanging the world’s energy systems. Their spirit fuels our mission. Ourculture is defined by caring, agile, respectful, and accountable individuals.We value excellence of any kind. Sounds like...

  • Supplier Quality Management Engineer

    3 weeks ago

    Thane, India Siemens Limited Full time

    AtSiemens Energy, we can. Our technology is key, but our people make the difference.Brilliant minds innovate. They connect, create, and keep us on track towardschanging the world’s energy systems. Their spirit fuels our mission. Ourculture is defined by caring, agile, respectful, and accountable individuals.We value excellence of any kind. Sounds like...

  • Supplier Quality Management Engineer

    3 weeks ago

    thane, India Siemens Limited Full time

    AtSiemens Energy, we can. Our technology is key, but our people make the difference.Brilliant minds innovate. They connect, create, and keep us on track towardschanging the world’s energy systems. Their spirit fuels our mission. Ourculture is defined by caring, agile, respectful, and accountable individuals.We value excellence of any kind. Sounds like...

  • Head Corporate Quality

    3 weeks ago

    thane, India Antal International Full time

    Job Description Develop and Implement Quality Management Systems: Design, implement, and maintain robust quality management systems to ensure compliance with relevant regulatory standards and customer requirements. Quality Control and Assurance: Oversee all aspects of quality control and assurance processes, including product inspections, testing...

  • Head Corporate Quality

    1 month ago

    thane, India Antal International Full time

    Job Description Develop and Implement Quality Management Systems: Design, implement, and maintain robust quality management systems to ensure compliance with relevant regulatory standards and customer requirements. Quality Control and Assurance: Oversee all aspects of quality control and assurance processes, including product inspections, testing...

  • Quality Control

    3 weeks ago

    Thane, India Gentoro People Consulting Full time

    As a Quality Control Engineer, you will play a crucial role in ensuring that our products and processes meet the highest quality standards. You will be responsible for performing inspections, tests, and analysis to identify any defects or deviations from specifications. Your expertise in ASNT certifications in RT (Radiographic Testing), PT (Liquid Penetrant...