Quality Kiosk

2 weeks ago

MumbaiThane, Maharashtra, India Quality Kiosk technologies Full time

Job Description :


Responsibilities :

- Proactively monitor network performance, troubleshoot issues, and ensure smooth data flow.

This involves analyzing network traffic, identifying bottlenecks, and implementing solutions.

- Manage and handle routine maintenance tasks, software updates, and hardware replacements to keep the network infrastructure functioning optimally.

- Secure the data center network.

This involves implementing security protocols, monitoring for suspicious activity, and suggesting security enhancements.

- Collaborate with Data Centre Network Architects by providing feedback on designs, conducting testing during implementation, and documenting the network configuration.

- Work with data center operations teams to resolve network-related issues impacting servers or storage systems

- Leading Distributed Data Centers network performance monitoring & DC Network Observability

- Communicate existing & potential network issues to Higher management with proposed solutions.

- Mentoring team of Network engineers/Specialist in Data Center network performance monitoring team working 24-7 environment.

- Coordinating with clients Network Admin team/SME's to ensure network performance and ensure Network availability and reliability

- Hands on Network/Security forensics to identify network reachability & performance issues

- Assess DC network for potential/existing performance bottlenecks and propose solution/capacity improvement plans.

- Identify gaps in network architecture and suggest options to overcome same

- Analyze & identify network/security issues by using expertise on NPM/Observability tool i.e
Wireshark/Extrahop/Riverbed/Corvil Etc and activity follow up till closure.

- Identify network issues using deep understanding of the latest SDN/SDWAN/Cloud network technologies.

- Monitoring of network post maintenance and system upgrades including service packs, patches, hot fixes and security configurations

- Monitor system resource utilization, trending, and capacity planning

- Provide Level-2/3 support and troubleshooting to resolve issues

- Liaise with client vendors and other IT/SME personnel for problem resolution

- Coordinate with various stakeholders to understand network/security observability requirements and draft plan of action.

- Accurate recording of information & collecting artifacts

- Write a detailed post mortem of a network/security incident.

- Reporting network status to key stakeholders & management

Requirements :

- Strong understanding of network protocols, routing, switching, and data center networking best practices.

- In-depth knowledge of network equipment configuration and troubleshooting techniques.

- Experience with network monitoring tools and data analysis.

- Familiarity with data center security principles and practices.

- Proven hands-on network/security engineering/administration experience of 8+ years

- Strong interpersonal, written, and oral communication skills.

- Proven analytical and problem-solving abilities.

- Able to effectively prioritize tasks in a high-pressure environment.

- Strong customer service orientation.

- Excellent communication skills (Verbal/Written)

- Excellent documentation skills

- Proven experience in incident management, service request management and problem solving

- Experience of working in a 24-7 environment

- Highly self-motivated with keen attention to detail.

- One Certification required CCNP (Data Center)/CCIE (Data Center)

- Solid understanding of networking protocols (e.g., TCP,SSL,SNMP, Flow, IPSEC, HSRP, BGP, OSPF, 802.11, QoS)

- Deep understanding of the OSI or TCP/IP model

- Hands-on experience with monitoring, network diagnostic and network analytics NPM tools (Certification preferred)

- BE/BTech Graduate

(ref:hirist.tech)

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