Customer service Executive

4 weeks ago


Sahibzada Ajit Singh Nagar, India Trending Youth Technologies PVT LTD Full time

Company Overview


Trending Youth Technologies PVT LTD is one of India's most trusted and best online shopping sites. We offer a wide range of products including electronics, baby care, home supplies, and more. With our commitment to quality and customer satisfaction, we have gained a strong reputation in the Ecommerce industry. With 11-50 employees, we are growing rapidly and continue to expand our operations.


Job Overview


We are looking for a Customer Service Executive to join our team at Trending Youth Technologies PVT LTD. As a Customer Service Executive, you will be responsible for providing excellent customer support and resolving customer inquiries or issues. This is a full-time position with a Junior level requirement, 1 to 3 years of experience, and the job location is Mohali, Punjab, India.


Qualifications and Skills


  • 1-3 years of experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to handle difficult or irate customers with professionalism.
  • Strong problem-solving and decision-making skills.
  • Good knowledge of customer service software, databases, and tools.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Attention to detail and accuracy in data entry and record-keeping.
  • Positive attitude and willingness to learn.
  • Ability to work well in a team.
  • Must have basic Excel Knowledge.


Roles and Responsibilities


  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
  • Resolve customer complaints or issues with patience and empathy.
  • Provide information about our products and services to customers.
  • Process orders, forms, applications, and requests from customers.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Follow up with customers to ensure their satisfaction and resolve any outstanding issues.
  • Escalate complex or unresolved cases to the appropriate department or supervisor.
  • Provide feedback and suggestions to improve customer service processes.
  • Stay updated on product knowledge, company policies, and customer service guidelines..







  • Sahibzada Ajit Singh Nagar, India INFLUX SERVICE Full time

    INFLUX SERVICE is looking for Digital Marketing Executive.The RoleYour responsibilities will include:Assist in the formulation of strategies to build a lasting digital connection with clientsLaunch optimized online adverts through Google AdWords, Facebook, etc. to increase company and brand awarenessBe actively involved in SEO efforts (keyword, image...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Ditinus Technology Full time

    We are hiring for our client in BPO sector. **Position**: Customer Service Executive **Location**: Mohali, Punjab **Qualification**: B.sc in Agriculture **Experience**: Freshers **Language**: English & Hindi **Interview Type**: Only Face to Face **Skill Set**: - Exceptional Problem solving and analysing skills. - Must be capable to handle Customer...


  • Sahibzada Ajit Singh Nagar, India Excent Solutions Full time

    Excent Solutions is looking for experienced and dynamic /Customer Service Representatives!! - US Logistic Process - Excellent Communication Skills Required - 5 Days working **Responsibilities** - Enter and update customer information in the database - Take and process orders in an accurate manner - Handle grievances to preserve the company’s reputation -...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Ditinus Technology Full time

    **We are hiring for our client in BPO Sector.** **Position**: Customer Service Executive **Location**: Mohali, Punjab **Qualification**: 12th / Any Graduate **Experience**:Freshers **Language**: English, Hindi **Interview Type**: Only Face to Face **Skill Set**: - Exceptional Problem solving and analysing skills. - The tone of voice should be Clear...


  • Sahibzada Ajit Singh Nagar, India FINVASIA Full time

    Job DescriptionWe are actively seeking dynamic professionals to join our Client Support Process at Finvasia. This is an excellent opportunity for someone who is looking to make a career in investment finance and exposure to the global financial market. We are looking for ambitious and energetic candidates who will be responsible for managing client queries...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Richman Overseas Full time

    Superior written and oral communication skills. - Data entry and basic computer skills. - Superior written and oral communication skills. - Fast and efficient problem-solving skills. **Job Types**: Full-time, Fresher **Salary**: From ₹160,000.00 per year **Benefits**: - Commuter assistance Schedule: - Day shift - Rotational shift Supplemental pay...


  • Sahibzada Ajit Singh Nagar, India Planet Ayurveda Pvt. Ltd. Full time

    Greetings from Planet Ayurveda !! We at Planet Ayurveda deals in Ayurvedic supplements and exporting them throughout the world. Here we are hiring telemarketing and calling executives. Venue for the interview: - PLANET AYURVEDA, Plot No. 627, JLPL Industrial Area, Sector - 82, Mohali, Punjab **Salary**: ₹7,000.00 - ₹15,000.00 per month Schedule: -...


  • Sahibzada Ajit Singh Nagar, India Vodafone Idea Limited Full time

    Role Technical Service Manager Job Level/ Designation M2/AGM Function / Department Enterprise Business / CS Location Mohali Job Purpose Responsible to provide Technical Support for the Carrier Customers using FLDS (Voice & Data) services. Key Result Areas/Accountabilities 1. Technical knowledge on Data & Voice Network: - ...

  • Sales Executive

    5 days ago


    Sahibzada Ajit Singh Nagar, India Career Concepts, Mohali Full time

    A field sales executive travel to locations to advocate supply of products to the customers they have targeted and the ones who they are already dealing with. - It also involves operating outside their offices pitching potential clients and to maximise the company's sales of their products and services. - These tasks are often performed over cold calling or...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India RevClerx Private Limited Full time

    **ROLES AND RESPONSIBILITIES** - Take ownership of customer issues - Troubleshoot problems and see them through to resolution - Escalate unresolved issues to the appropriate internal teams - Collect prompt and accurate feedback from customers - Document knowledge in the form of solution articles - Establishing relationships with the clients of the company. -...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Ditinus Technology Full time

    **We are hiring for our client in BPO Sector.** **Position**: Customer Service Executive **Location**: Mohali, Punjab **Qualification**: 12th / Any Graduate **Experience**:Freshers **Language**: English, Hindi **Interview Type**: Only Face to Face **Skill Set**: - Exceptional Problem solving and analysing skills. - The tone of voice should be Clear...

  • Sales

    7 days ago


    Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Integgral Corporate Service Full time

    **Job Overview**: in solar background **Responsibilities**: Sales Experience: Although some businesses may employ junior or inexperienced sales executives, relevant sales experience is usually preferable Customer-focused Strategy: Sales executives must be able to comprehend customer needs and adjust their sales strategy as necessary Negotiation Abilities:...

  • Customer Care

    4 weeks ago


    Sahibzada Ajit Singh Nagar, India Elite Business Solution Full time

    Overview:The CustomerCare role is pivotal to our organizations success in the Mohaliregion. As a part of the customer care team the role holder willplay a crucial role in ensuring customer satisfaction andretention. Their primary focus will be on addressing customerqueries resolving complaints and providing exceptional service toenhance the overall customer...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Ditinus Technology Full time

    **We are hiring for our client in BPO Sector.** **Position**:Customer Support Executive **Location**:Mohali, Punjab **Qualification**:12th passed or Graduate **Experience**:Fresher **Interview/Job type**:Face to Face / Work from Office only **Salary**:20k-35k (Depend on communication skills) **Required Skill set** - Exceptional Problem solving and...


  • Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Humaniquee Full time

    Customer Support Executive Excellent Communication Skills ( Written And Verbal ) 5 day working Rotational Shifts and Offs (24*7) Work From Home - Only from hiring zone (Your SPOC will share the hiring zone with you separately) *Starting one month training from Office* System will be provided by the company Must have Wi-Fi or Broadband...


  • Sahibzada Ajit Singh Nagar, India Advaya Fleet Inc Full time

    About the company:At Advaya, we are at the forefront of revolutionizing the fleet management industry, redefining uniqueness, and shaping exclusivity. With a passion for innovation and a commitment to excellence, we provide cutting-edge solutions tailored to meet the diverse needs of our clients. Our comprehensive approach, fueled by advanced technology and...


  • Sahibzada Ajit Singh Nagar, India Heaven Riders India Full time

    Company DescriptionHeaven Riders India offers a range of thrilling activities, including high-altitude Himalayan treks, group trips, holiday packages, guided motorbike and mountain biking trips, and more. The company office is based at Sushma Infinium, Zirakpur on Chandigarh - Ambala Highway. Heaven Riders India aims to provide unique and unforgettable...


  • Sahibzada Ajit Singh Nagar, India Heaven Riders India Full time

    Company DescriptionHeaven Riders India offers a range of thrilling activities, including high-altitude Himalayan treks, group trips, holiday packages, guided motorbike and mountain biking trips, and more. The company office is based at Sushma Infinium, Zirakpur on Chandigarh - Ambala Highway. Heaven Riders India aims to provide unique and unforgettable...


  • Sahibzada Ajit Singh Nagar, India Heaven Riders India Full time

    Company Description Heaven Riders India offers a range of thrilling activities, including high-altitude Himalayan treks, group trips, holiday packages, guided motorbike and mountain biking trips, and more. The company office is based at Sushma Infinium, Zirakpur on Chandigarh - Ambala Highway. Heaven Riders India aims to provide unique and unforgettable...


  • Sahibzada Ajit Singh Nagar, India DesignersX Full time

    **Job Description : -** **DesignersX is looking for B2B Process based executive with following skills: -** - Good English communication (American accent preferred) - Critical thinking - Processed based on the spot decision making - Must have worked on B2B process Experience: - 2 Years Working Days: - 5 Days Shift: - US Shift **Note: -Experience in...