Engineer - Technical Support
3 months ago
•Provide support to Enlighted's customers across the globe through various channels like Voice, Email, and Chat.•Answer customer queries on Enlighted's products, solutions, warranty, etc. •Remotely troubleshoot, resolve technical issues and problematic situations at customer sites.•Provide periodic reports to managers.•Participate in creating self-help resources and knowledgebase for customers. Candidate Profile: •Must have excellent written and oral communication skills – This role requires detailed technical updates and often involves speaking with customers.•3+ years providing technical support to international customers through Voice, E-mail, and Chat.•Must be tech savvy, with strong knowledge in Linux and Networking fundamentals. •Familiarity with Cloud Infrastructure technologies: HTML, application servers, modern REST APIs•Experience in Installing, configuring, and updating network software, as well as fixing issues in hardware and network devices.•Knowledge in running queries to maintain the Database hosting in cloud.•Good knowledge in analyzing the issues & troubleshooting skills. •Adequate experience in Microsoft Word and Excel. •Strong analytical, systematic, and logical problem-solving skills. •Should be self-organizing and be able to work with minimal supervision. •Willingness to work in a 24x7 environment.
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Technical Support Engineer
3 months ago
Chennai, India Gloposnet Systems Private Limited Full timeCompany OverviewGloposnet Systems Private Limited, headquartered in London, is a leading company specializing in advanced EPOS systems designed for fast, reliable checkouts and business growth. Gloposnet allows businesses to manage from anywhere with real-time notifications and powerful integrations, including automated cash management, cigarette dispensing,...
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Technical Support Engineer
6 months ago
Chennai, India HappyFox Full timeWe are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teamsProvide expert level technical support and deal with issues escalated by...
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Technical Support Engineer
4 weeks ago
Chennai, Tamil Nadu, India Movate Technologies Full timeJob DescriptionRole - Consumer/Technical Support Services for Small Office Home Office SegmentOur team at Movate Technologies is seeking a highly skilled Technical Support Engineer to provide exceptional customer service and technical support to our clients.Key Responsibilities:Deliver high-quality first-line support to consumers/end usersManage customer...
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Technical Support Engineer
1 month ago
Chennai, Tamil Nadu, India Yubi Group Full timeJob DescriptionWe are seeking a highly skilled and motivated Desktop Support Engineer to join our IT team at Yubi Group.The ideal candidate will possess a strong understanding of hardware and software troubleshooting, excellent customer service skills, and the ability to work independently in a fast-paced environment.The Desktop Support Engineer will be...
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Technical Support Engineer
4 weeks ago
Chennai, Tamil Nadu, India HappyFox Full timeWe are seeking a Senior Support Specialist to work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.Key Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teamsProvide expert level technical support and deal with issues escalated by...
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Technical Engineer for International Support
4 weeks ago
Chennai, Tamil Nadu, India Movate Full timeHiring for International Voice/Chat Process - Technical/Customer SupportGreetings from Movate TechnologiesWe are seeking a skilled Technical Support Engineer to join our team for international voice and chat support.Job Requirements1-6 years of experience in international voice and chat supportResponsibilities1. Handling customer inquiries and resolving...
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Technical Support Engineer
2 days ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
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Technical Support Engineer
4 days ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
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Technical Support Engineer
1 week ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
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Technical Support Engineer
1 week ago
Chennai, India PayTabs Global Full timeRole Description Supports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team...
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Technical support engineer
2 days ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
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Chennai, Tamil Nadu, India Industrial Support Services Full timeAbout the RoleWe are seeking a highly motivated Diploma Fresher Mechanical Engineer to join our team at Industrial Support Services.The successful candidate will have strong knowledge of mechanical engineering principles and practices, as well as excellent problem-solving skills.
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Technical Support Engineer
4 days ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
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Technical Support Engineer
4 days ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
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Technical Support Engineer
4 days ago
Chennai, India PayTabs Global Full timeRole Description Supports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team...
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Technical Support Manager
4 weeks ago
Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full timeRole OverviewThe Kindle Team is seeking a highly skilled and experienced Technical Support Manager to join their team. As a Technical Support Manager, you will be responsible for leading a team of support engineers and providing technical support to customers.ResponsibilitiesLead a team of support engineers and provide technical guidance and support.Develop...
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Technical Support Manager
4 weeks ago
Chennai, Tamil Nadu, India Gigamon Full timeJob Summary We are seeking a Technical Support Manager to lead a team of Technical Support Engineers dedicated to providing post-sales support to Gigamon end users and partners. This role is based in Chennai and requires a strong ability to manage both technical and managerial tasks while working effectively under pressure.Key ResponsibilitiesManage support...
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Technical support engineer
2 weeks ago
Chennai, India Movate Full timeHello Folks, We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for technical support / customer support role with Movate. Looking for candidates with excellent communication skill for technical support or Customer support role.Interested candidates can drop your resume...
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Technical support engineer
7 days ago
Chennai, India Movate Full timeHello Folks, We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for technical support / customer support role with Movate. Looking for candidates with excellent communication skill for technical support or Customer support role.Interested candidates can drop your resume...
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Technical Support Specialist
3 weeks ago
Chennai, Tamil Nadu, India ADCI - Karnataka Full timeAbout the RoleThe ideal candidate will possess strong technical skills and a passion for delivering exceptional customer experiences. As a Technical Support Specialist at ADCI - Karnataka, you will be responsible for providing top-notch support for our software applications, troubleshooting complex issues, and collaborating with our engineering team to...