Technical Support Engineer
3 months ago
Company Overview
Gloposnet Systems Private Limited, headquartered in London, is a leading company specializing in advanced EPOS systems designed for fast, reliable checkouts and business growth. Gloposnet allows businesses to manage from anywhere with real-time notifications and powerful integrations, including automated cash management, cigarette dispensing, and certified weight scales. The company operates with a dedicated team of 11-50 employees and is part of the Software Development industry. Visit www.gloposnet.com for more information.
Job Overview
We are seeking a dedicated Technical Support Engineer to join our team in Madipakkam, Chennai. This is a full-time, entry-level position suitable for freshers with up to 1 year of work experience. As a Technical Support Engineer, you will be responsible for providing exceptional desktop application support, among other technical support duties.
Qualifications and Skills
- Desktop Application Support (Mandatory skill)
- Support Engineer (Mandatory skill)
- Technical Support (Mandatory skill)
- Telephone Support: Ability to handle and resolve customer issues over the phone effectively
- POS Application: Knowledge of Point of Sale systems and troubleshooting related issues
- Technical Support Engineer: Proficiency in identifying and solving technical problems for customers
- Microsoft SQL Server: Understanding and experience in working with SQL databases
- C# .NET: Familiarity with C# and .NET framework for application support and troubleshooting
Roles and Responsibilities
- Provide first-level support to clients via telephone, email, and remote access
- Diagnose and troubleshoot hardware and software issues related to POS systems
- Perform regular maintenance and updates on customer systems to ensure optimal performance
- Assist in deploying new POS solutions and ensure proper configuration
- Manage and resolve customer complaints in a timely and professional manner
- Document all support activities and resolutions in the support ticketing system
- Collaborate with the development team to identify and fix software bugs
- Conduct training sessions for clients to help them use the EPOS system effectively
-
Technical Support Engineer
6 months ago
Chennai, India HappyFox Full timeWe are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teamsProvide expert level technical support and deal with issues escalated by...
-
Technical Support Engineer
3 days ago
Chennai, Tamil Nadu, India Trekea Mobile Full timeAbout Trekea MobileAt Trekea Mobile, we design and market FieldLogs, an innovative open Cloud, Mobile, and Wearable platform for digitizing enterprise technician-driven processes.Estimated Salary: $60,000 - $80,000 per yearMain ResponsibilitiesProvide timely and accurate support to our customer base via various communication channels.Analyze and resolve...
-
Technical Engineer for International Support
1 month ago
Chennai, Tamil Nadu, India Movate Full timeHiring for International Voice/Chat Process - Technical/Customer SupportGreetings from Movate TechnologiesWe are seeking a skilled Technical Support Engineer to join our team for international voice and chat support.Job Requirements1-6 years of experience in international voice and chat supportResponsibilities1. Handling customer inquiries and resolving...
-
Technical Support Engineer
6 days ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
-
Technical Support Engineer
1 week ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
-
Technical Support Engineer
2 weeks ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
-
Technical Support Engineer
2 weeks ago
Chennai, India PayTabs Global Full timeRole Description Supports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team...
-
Engineer - Technical Support
3 months ago
Chennai, India Enlighted Energy Systems Pvt Ltd Full timeCompany: Imagine a company that combines the dynamic energy of a start-up and the backing of Siemens, a global powerhouse. A company where ideas, passion, and ingenuity are valued - and - vital to solve the next generation of smart building challenges and help customers achieve net carbon zero goals.Enlighted is human-centered proptech company that creates...
-
Technical support engineer
7 days ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
-
Chennai, Tamil Nadu, India Industrial Support Services Full timeAbout the RoleWe are seeking a highly motivated Diploma Fresher Mechanical Engineer to join our team at Industrial Support Services.The successful candidate will have strong knowledge of mechanical engineering principles and practices, as well as excellent problem-solving skills.
-
Technical Support Engineer
1 week ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
-
Technical Support Engineer
1 week ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
-
Technical Support Engineer
1 week ago
Chennai, India PayTabs Global Full timeRole Description Supports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team...
-
Technical Support Engineer
15 hours ago
Chennai, India PayTabs Global Full timeRole DescriptionSupports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team plan...
-
Technical Support Engineer
6 hours ago
Chennai, India PayTabs Global Full timeRole Description Supports existing and potential merchants and partners by helping them troubleshoot their issues and by providing helpful information, answering questions, resolving inquiries and complaints; following through timely responses, and resolutions in accordance with the agreed service level agreement (SLA). This along with following the team...
-
Technical Support Manager
4 weeks ago
Chennai, Tamil Nadu, India Gigamon Full timeJob Summary We are seeking a Technical Support Manager to lead a team of Technical Support Engineers dedicated to providing post-sales support to Gigamon end users and partners. This role is based in Chennai and requires a strong ability to manage both technical and managerial tasks while working effectively under pressure.Key ResponsibilitiesManage support...
-
Technical support engineer
2 weeks ago
Chennai, India Movate Full timeHello Folks, We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for technical support / customer support role with Movate. Looking for candidates with excellent communication skill for technical support or Customer support role.Interested candidates can drop your resume...
-
Technical support engineer
2 weeks ago
Chennai, India Movate Full timeHello Folks, We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for technical support / customer support role with Movate. Looking for candidates with excellent communication skill for technical support or Customer support role.Interested candidates can drop your resume...
-
Technical Support
3 months ago
Chennai, India Sisco Jobs Full timeJob Title: Technical SupportDental EquipmentLocation: Pan India(Travel Required)Salary: Up to35000 Net per monthExperience:Minimum 2 5 years ofexperienceQualification:GraduateJobResponsibilities:Performthe installation of dental chairs and related equipment at variousdental clinics andhospitals.Handle theregular maintenance and servicing of dental chairs to...
-
Technical Support Specialist
4 weeks ago
Chennai, Tamil Nadu, India ADCI - Karnataka Full timeAbout the RoleThe ideal candidate will possess strong technical skills and a passion for delivering exceptional customer experiences. As a Technical Support Specialist at ADCI - Karnataka, you will be responsible for providing top-notch support for our software applications, troubleshooting complex issues, and collaborating with our engineering team to...