Technical Support Engineer

2 months ago

Chennai, India Gloposnet Systems Private Limited Full time

Company Overview

Gloposnet Systems Private Limited, headquartered in London, is a leading company specializing in advanced EPOS systems designed for fast, reliable checkouts and business growth. Gloposnet allows businesses to manage from anywhere with real-time notifications and powerful integrations, including automated cash management, cigarette dispensing, and certified weight scales. The company operates with a dedicated team of 11-50 employees and is part of the Software Development industry. Visit www.gloposnet.com for more information.


Job Overview

We are seeking a dedicated Technical Support Engineer to join our team in Madipakkam, Chennai. This is a full-time, entry-level position suitable for freshers with up to 1 year of work experience. As a Technical Support Engineer, you will be responsible for providing exceptional desktop application support, among other technical support duties.


Qualifications and Skills

  • Desktop Application Support (Mandatory skill)
  • Support Engineer (Mandatory skill)
  • Technical Support (Mandatory skill)
  • Telephone Support: Ability to handle and resolve customer issues over the phone effectively
  • POS Application: Knowledge of Point of Sale systems and troubleshooting related issues
  • Technical Support Engineer: Proficiency in identifying and solving technical problems for customers
  • Microsoft SQL Server: Understanding and experience in working with SQL databases
  • C# .NET: Familiarity with C# and .NET framework for application support and troubleshooting


Roles and Responsibilities

  • Provide first-level support to clients via telephone, email, and remote access
  • Diagnose and troubleshoot hardware and software issues related to POS systems
  • Perform regular maintenance and updates on customer systems to ensure optimal performance
  • Assist in deploying new POS solutions and ensure proper configuration
  • Manage and resolve customer complaints in a timely and professional manner
  • Document all support activities and resolutions in the support ticketing system
  • Collaborate with the development team to identify and fix software bugs
  • Conduct training sessions for clients to help them use the EPOS system effectively

  • Technical Support Engineer

    5 months ago

    Chennai, India HappyFox Full time

    We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teamsProvide expert level technical support and deal with issues escalated by...

  • Technical Support Engineer

    2 days ago

    Chennai, Tamil Nadu, India Yubi Group Full time

    Job DescriptionWe are seeking a highly skilled and motivated Desktop Support Engineer to join our IT team at Yubi Group.The ideal candidate will possess a strong understanding of hardware and software troubleshooting, excellent customer service skills, and the ability to work independently in a fast-paced environment.The Desktop Support Engineer will be...

  • Technical Support Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Enlighted Energy Systems Pvt Ltd Full time

    Company OverviewImagine a company that combines the dynamic energy of a start-up with the backing of Siemens, a global powerhouse. At Enlighted Energy Systems Pvt Ltd, we value ideas, passion, and ingenuity to solve the next generation of smart building challenges and help customers achieve net carbon zero goals.About UsWe are a human-centered proptech...

  • Technical Support Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Enlighted Energy Systems Pvt Ltd Full time

    Technical Support EngineerEnlighted Energy Systems Pvt Ltd is a human-centered proptech company that creates positive transformation wherever space, people, and work meet through our industry-leading technology. We empower organizations with this technology to transform physical spaces into regenerative places that fuel positive impact for people, portfolio,...

  • Technical Support

    1 month ago

    Chennai, India Sisco Jobs Full time

    Job Title: Technical Support Dental EquipmentLocation: Pan India (Travel Required)Salary: Up to 35000 Net per monthExperience: Minimum 2 5 years of experienceQualification: GraduateJob Responsibilities:Perform the installation of dental chairs and related equipment at various dental clinics and hospitals.Handle the regular maintenance and servicing of...

  • Engineer - Technical Support

    2 months ago

    Chennai, India Enlighted Energy Systems Pvt Ltd Full time

    Company: Imagine a company that combines the dynamic energy of a start-up and the backing of Siemens, a global powerhouse. A company where ideas, passion, and ingenuity are valued - and - vital to solve the next generation of smart building challenges and help customers achieve net carbon zero goals.Enlighted is human-centered proptech company that creates...

  • Technical Support

    3 weeks ago

    chennai, India Sisco Jobs Full time

    Job Title: Technical Support Dental EquipmentLocation: Pan India (Travel Required)Salary: Up to 35000 Net per monthExperience: Minimum 2 5 years of experienceQualification: GraduateJob Responsibilities:Perform the installation of dental chairs and related equipment at various dental clinics and hospitals.Handle the regular maintenance and servicing of...

  • Technical Support

    7 days ago

    chennai, India Sisco Jobs Full time

    Job Title: Technical Support Dental EquipmentLocation: Pan India (Travel Required)Salary: Up to 35000 Net per monthExperience: Minimum 2 5 years of experienceQualification: GraduateJob Responsibilities :Perform the installation of dental chairs and related equipment at various dental clinics and hospitals.Handle the regular maintenance and servicing of...

  • Technical Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Movate Full time

    Job Title: Technical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team at Movate Technologies.Job Summary:As a Technical Support Engineer, you will be responsible for providing exceptional customer service and technical support to our international customers.Key Responsibilities:Handling customer inquiries and...

  • Technical Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India HappyFox Full time

    Technical Support EngineerWe are seeking a skilled Technical Support Engineer to join our team at HappyFox. As a Technical Support Engineer, you will play a critical role in providing expert-level technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Investigate and identify the root cause of...

  • Technical Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Movate Full time

    Job Title: Technical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team at Movate Technologies.Job Summary:As a Technical Support Engineer, you will be responsible for handling customer inquiries and providing technical support for international customers in a technical/customer process.Key Responsibilities:Handling...

  • Technical Support Specialist

    2 weeks ago

    Chennai, India BSRI Solutions Full time

    Job Title: Technical Support EngineerAt BSRI Solutions, we are seeking a highly skilled and dedicated Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional customer support, managing onboarding processes, and ensuring smooth escalation processes for complex issues.Key...

  • Technical Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India HappyFox Full time

    We are seeking a highly skilled Technical Support Engineer to join our team at HappyFox. As a Technical Support Engineer, you will be responsible for providing expert-level technical support to our customers, working closely with them to resolve complex technical issues.Key Responsibilities:Investigate and identify the root cause of customer issues and drive...

  • Technical Support Engineer

    2 weeks ago

    chennai, India Movate Full time

    Hello Folks, We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for technical support / customer support role with Movate . Looking for candidates with excellent communication skill for technical support or Customer support role. Interested candidates can drop your resume...

  • Technical support engineer

    2 weeks ago

    Chennai, India Movate Full time

    Hello Folks, We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for technical support / customer support role with Movate. Looking for candidates with excellent communication skill for technical support or Customer support role. Interested candidates can drop...

  • Technical Support Specialist

    1 week ago

    Chennai, Tamil Nadu, India HappyFox Full time

    We are seeking a skilled Technical Support Engineer to join our team at HappyFox. As a Technical Support Engineer, you will work closely with customers to resolve technical issues that cannot be handled by our Customer Support team.Key Responsibilities:Investigate and identify the root cause of customer issues and drive resolutions across various...

  • Technical Support Specialist

    5 days ago

    Chennai, Tamil Nadu, India HappyFox Full time

    We are seeking a skilled Technical Support Engineer to join our team at HappyFox. As a Technical Support Engineer, you will work closely with customers to resolve technical issues that cannot be handled by the Customer Support team.Key Responsibilities:Investigate and identify the root cause of customer issues and drive resolutions across various...

  • Technical support engineer

    5 days ago

    Chennai, India Movate Full time

    Hello Folks, We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for technical support / customer support role with Movate. Looking for candidates with excellent communication skill for technical support or Customer support role. Interested candidates can drop your resume...

  • Technical Support

    2 months ago

    Chennai, India Sisco Jobs Full time

    Job Title: Technical SupportDental EquipmentLocation: Pan India(Travel Required)Salary: Up to35000 Net per monthExperience:Minimum 2 5 years ofexperienceQualification:GraduateJobResponsibilities:Performthe installation of dental chairs and related equipment at variousdental clinics andhospitals.Handle theregular maintenance and servicing of dental chairs to...

  • Technical Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India MNR Solutions Full time

    Job Title: Technical Support EngineerAt MNR Solutions, we are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing top-notch technical support for NET applications and services.Key Responsibilities:Technical Support: Provide timely and effective support for NET...