Sr. Team Lead- Customer Support

Roles and Responsibility The SR. team Lead will assist in completing the duties of the customer service manager when the superior is not around. While ensuring that every task is done correctly and effectively and making sure that all aspects of customer service are established well. Sometimes, TL may need to assist the representatives with their process...

Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

At NIRA, we are seeking a highly motivated and solution-oriented individual to join us as a Customer Support Lead. In this pivotal role, you'll be instrumental in orchestrating our customer support function, championing process efficiency, adept problem-solving, managing a team and fostering seamless communication. Your mission will be to establish and...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

Roles and Responsibilities - Assist customers with product or service-related inquiries and issues - Identify and escalate priority issues to the appropriate team members - Maintain accurate and up-to-date customer records - Ensure customer satisfaction by resolving problems in a timely and professional manner - Collaborate with cross-functional teams to...

We are seeking an experienced and dynamic Virtual Customer Relationship Manager to join the new team. The ideal candidate will be a dedicated single point of contact for a specific number of schools that have signed up for the product & services provided by LEAD Group (one or more of our product offerings. Principal Accountabilities: Account Management: ●...

We are seeking an experienced and dynamic Virtual Customer Relationship Manager to join the new team. The ideal candidate will be a dedicated single point of contact for a specific number of schools that have signed up for the product & services provided by LEAD Group (one or more of our product offerings. Principal Accountabilities: Account Management: ...

We are seeking an experienced and dynamic Virtual Customer Relationship Manager to join the new team. The ideal candidate will be a dedicated single point of contact for a specific number of schools that have signed up for the product & services provided by LEAD Group (one or more of our product offerings. Principal Accountabilities: Account Management: ●...

OPPORTUNITY OVERVIEWseeks a multi-talented, quick-thinking, energetic, and client-focused Platform Support Specialist Team Lead to join a rapidly growing team. This role will be dedicated to delivering the best in customer service to all of our platform customers, supporting the day-to-day operations of a global team. The Team Lead will guide messaging for...

Title: Customer Service Team Lead Customer Service Team Lead is responsible for managing daily customer service operations and staff in order to ensure service excellence and maximize new business opportunities. ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Manages assigned Customer Service office with integrity and ethical business practices, and in...

Customer Support Executive required for promoting research, scientific and biotechnology instruments. The Job involves meeting customers in the fields of pharma, food processing, biotechnology, sugar industry, chemical industries and research institutions. **Salary**: From ₹17,500.00 per month **Benefits**: - Cell phone reimbursement - Commuter...

OPPORTUNITY OVERVIEW seeks a multi-talented, quick-thinking, energetic, and client-focused Platform Support Specialist Team Lead to join a rapidly growing team. This role will be dedicated to delivering the best in customer service to all of our platform customers, supporting the day-to-day operations of a global team. The Team Lead will guide...

We are looking for a Sr Manager to manage our Customer support team. The team is responsible for Inside Sales, Order conversion and Chat support to the end consumers. Our Ideal fit would be someone who has managed highly productive customer support teams (Order Conversion per agent, Chats per agent etc) with high customer ratings (CSAT and NPS). Ensure they...

Job Description Support Team Lead Job ID 31097 Job Type Full-time Location Bengaluru Experience 4 - 6 Years Business Unit India Organization Insta Posted April 23rd 2024 Posted By Rayyaan Mohiaddin Share

JOB DESCRIPTION Title: Customer Accounts Team Lead Location: India SCOPE:  Oversees the Customer Accounts department activities within a specified geographic region. Responsible for the implementation and control of objectives for assigned area, and for developing and implementing related programs that focus on quality and service excellence. ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from thelargest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. TheAWS Global Support team interacts with leading companies and believes that world-class support is critical to customersuccess....

ID:  73723 We Elevate... You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in...

ID:  73725 We Elevate... You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in...

Title: Team Lead, Software EngineerReports To: Manager, Sr. Manager, or Director of Software EngineeringFLSA Status: ExemptJob Code:Business Unit: R&DAt Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and...