Team Lead, Client Support

Job Description Powered by the industry’s most advanced loyalty platform, our Loyalty team makes lifetime connections for brands the world over. Focused on platform delivery, the team is equipped with best-in-class technology, unmatched data expertise and identity resolution capabilities. Our connected suite of products and extensive APIs enable us...

Job DescriptionPowered by the industry’s most advanced loyalty platform, our Loyalty team makes lifetime connections for brands the world over. Focused on platform delivery, the team is equipped with best-in-class technology, unmatched data expertise and identity resolution capabilities. Our connected suite of products and extensive APIs enable us to...

Job Description Support Team Lead Job ID 31097 Job Type Full-time Location Bengaluru Experience 4 - 6 Years Business Unit India Organization Insta Posted April 23rd 2024 Posted By Rayyaan Mohiaddin Share

OPPORTUNITY OVERVIEWseeks a multi-talented, quick-thinking, energetic, and client-focused Platform Support Specialist Team Lead to join a rapidly growing team. This role will be dedicated to delivering the best in customer service to all of our platform customers, supporting the day-to-day operations of a global team. The Team Lead will guide messaging for...

OPPORTUNITY OVERVIEW seeks a multi-talented, quick-thinking, energetic, and client-focused Platform Support Specialist Team Lead to join a rapidly growing team. This role will be dedicated to delivering the best in customer service to all of our platform customers, supporting the day-to-day operations of a global team. The Team Lead will guide...

Job Title: Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department: Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right...

Job Title:Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department:Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate....

Job Title:Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department:Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate....

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

● Provide day-by-day management for Tier 1 and Tier 2 Support Executives including: reviewing customer interactions across omni-channel service, leading staff meetings, driving employee development plans, and assisting with escalations for Tier 2 ● Analyze data to drive performance and eliminate friction points for customers ● Act as a customer and...

● Provide day-by-day management for Tier 1 and Tier 2 Support Executives including: reviewing customer interactions across omni-channel service, leading staff meetings, driving employee development plans, and assisting with escalations for Tier 2 ● Analyze data to drive performance and eliminate friction points for customers ● Act as a customer and...

● Provide day-by-day management for Tier 1 and Tier 2 Support Executives including: reviewing customer interactions across omni-channel service, leading staff meetings, driving employee development plans, and assisting with escalations for Tier 2 ● Analyze data to drive performance and eliminate friction points for customers ● Act as a customer and...

You are a strategic thinker passionate about driving solutions using Client Management. You have found the right team. As the Client Advisor in our Private Banking team, you will spend each day defining, refining and delivering set goals for our firm. Shift Timings : 6:30 AM to 3:30 PM IST Job responsibilities This India team would play a support...

Technical LeadsBengaluruJOB DESCRIPTIONWork Location: Bengaluru, IndiaReporting to: Director of EngineeringExperience: 6 - 12 yearsYou will:• Lead a team of 3-5 software engineers and take ownership of implementing moderately complex software products. Review and approve team members’ estimates, designs, code, and test cases• Translate requirements...

Technical LeadsBengaluruJOB DESCRIPTIONWork Location: Bengaluru, IndiaReporting to: Director of EngineeringExperience: 6 - 12 yearsYou will:• Lead a team of 3-5 software engineers and take ownership of implementing moderately complex software products. Review and approve team members’ estimates, designs, code, and test cases• Translate requirements...

About the role:Empathetic, listening, trusting your team, supporting, reachable/ approachable, inspiring, catalysing the overall workflow, mentoring designers with relevant metrics like design inputs, communication etc.Responsibilities & Expectations:The role is about leading the pool of designers at the Experience Centre you’re allocated to ensure:● To...

About the role:Empathetic, listening, trusting your team, supporting, reachable/ approachable, inspiring, catalysing the overall workflow, mentoring designers with relevant metrics like design inputs, communication etc.Responsibilities & Expectations:The role is about leading the pool of designers at the Experience Centre you’re allocated to ensure:● To...

**JOB DESCRIPTION** The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $2.4...