Support Team Lead

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

● Provide day-by-day management for Tier 1 and Tier 2 Support Executives including: reviewing customer interactions across omni-channel service, leading staff meetings, driving employee development plans, and assisting with escalations for Tier 2 ● Analyze data to drive performance and eliminate friction points for customers ● Act as a customer and...

● Provide day-by-day management for Tier 1 and Tier 2 Support Executives including: reviewing customer interactions across omni-channel service, leading staff meetings, driving employee development plans, and assisting with escalations for Tier 2 ● Analyze data to drive performance and eliminate friction points for customers ● Act as a customer and...

● Provide day-by-day management for Tier 1 and Tier 2 Support Executives including: reviewing customer interactions across omni-channel service, leading staff meetings, driving employee development plans, and assisting with escalations for Tier 2 ● Analyze data to drive performance and eliminate friction points for customers ● Act as a customer and...

OPPORTUNITY OVERVIEWseeks a multi-talented, quick-thinking, energetic, and client-focused Platform Support Specialist Team Lead to join a rapidly growing team. This role will be dedicated to delivering the best in customer service to all of our platform customers, supporting the day-to-day operations of a global team. The Team Lead will guide messaging for...

OPPORTUNITY OVERVIEW seeks a multi-talented, quick-thinking, energetic, and client-focused Platform Support Specialist Team Lead to join a rapidly growing team. This role will be dedicated to delivering the best in customer service to all of our platform customers, supporting the day-to-day operations of a global team. The Team Lead will guide...

Job Summary: The Team Lead (Central Support Team) is expected to support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stakeholder management, within and outside of Amazon, rolling out of new processes, and running central control centres. The job requires someone who has a larger...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

Job DescriptionAt Verint, we believe customer engagement is the core of every global brand. Our mission is to helporganizations discover opportunities previously only scarcely imagined by connecting work, data, andexperiences enterprise wide. We hire innovators with the passion, creativity, and drive to answerconstantly shifting market challenges and deliver...

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and...

Job Title:Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department:Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate....

Job Title:Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department:Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate....

Job Title: Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department: Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right...

We are currently seeking a highly skilled and experienced Team Lead with expertise in Java development to join our dynamic team. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and the capability to lead and manage a technical team effectively. As a Team Lead, you will be responsible for overseeing the...

We are seeking an experienced Technical Lead with expertise in Python development to join our team. The Technical Lead will be responsible for overseeing the technical aspects of projects, managing a team of developers, and ensuring the successful delivery of high-quality solutions. The ideal candidate will possess strong communication skills, excellent...

Amazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations TeamPurview of a Team LeadTeam Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business...

Property Estimate Team Lead: Job Description Job Summary:This job involved leading a team of estimating and pre-fill claims specialists / Property claims processing specialists responsible for property damage assessments from defined peril types / payments and adjuster task support. The teams evaluate the extent of the damage basis images and documentation...

CompanyGnapi Technologies., is an Information Technology Company with registered offices in Canada, United States and India. Gnapi provides end-to-end IT services and solutions to help and support clients succeed. Gnapi fosters a deep understanding of clients’ businesses and builds strong relationships to best-fit IT solutions, supported by our technology...