Team Lead, Client Support

1 month ago


Bengaluru, India Oracle Full time

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Career Level -

Career Level -

Supervises a team of analysts to manage the operational performance goals. Develops and directs work schedules and monitors workflow to achieve established goals and objectives. Responsible for ensuring the team delivers functional and technical solutions to customers. Ensure that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Applies Oracle methodology, company procedures, and leading practices. Provides coaching, guidance and feedback to develop skills of team members and take corrective actions to address poor performers. Performs administrative duties such as approving timesheets and expenses.



  • Bengaluru, India Oracle Full time

    We are excited to hire a Team Lead, Client Support, at Oracle Cerner. As Team Lead, Client Support, you will be responsible to direct the day-to-day operations of associates assigned to perform solution-related service request investigation, incident resolution, and application maintenance. You will monitor production support ticket queues. You will manage...


  • Bengaluru, India Oracle Full time

    We are excited to hire a Team Lead, Client Support, at Oracle Cerner. As Team Lead, Client Support, you will be responsible to direct the day-to-day operations of associates assigned to perform solution-related service request investigation, incident resolution, and application maintenance. You will monitor production support ticket queues. You will manage...


  • Bengaluru, India Graebel Companies Inc. Full time

    Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be,...


  • Bengaluru, India Graebel Companies Inc. Full time

    Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be,...

  • Team Lead Support

    3 weeks ago


    Bengaluru, India 686 OpenBet India Private Limited Full time

    Who We Are:The world's top sports betting and lottery brands choose OpenBet as their partner for world class content, leading tech and tailored service. We have their back, so they’re ready with exciting, memorable and safe sports betting experiences to entertain billions of players worldwide.Endeavor is a global sports and entertainment company, home to...


  • Bengaluru, India BETSOL Full time

    Description Years of Experience : Minimum of 3 – 5 years’ experience as Process Lead or Team Leader in IT or ITSM industry. Experience in handling chat processes will be a plus Key Purpose: The Process Lead / Team Leader (Technical) for the Support Services must be a highly focused person who will ensure a top quality results-oriented and...


  • Bengaluru, India BETSOL Full time

    Description Years of Experience : Minimum of 3 – 5 years’ experience as Process Lead or Team Leader in IT or ITSM industry. Experience in handling chat processes will be a plus Key Purpose: The Process Lead / Team Leader (Technical) for the Support Services must be a highly focused person who will ensure a top quality results-oriented and...

  • Team Lead Support

    3 weeks ago


    Bengaluru, India 686 OpenBet India Private Limited Full time

    Who We Are: The world's top sports betting and lottery brands choose OpenBet as their partner for world class content, leading tech and tailored service. We have their back, so they’re ready with exciting, memorable and safe sports betting experiences to entertain billions of players worldwide.Endeavor is a global sports and entertainment company, home...

  • Team Lead Support

    1 week ago


    Bengaluru, India 686 OpenBet India Private Limited Full time

    Who We Are: The world's top sports betting and lottery brands choose OpenBet as their partner for world class content, leading tech and tailored service. We have their back, so they’re ready with exciting, memorable and safe sports betting experiences to entertain billions of players worldwide.Endeavor is a global sports and entertainment company, home...

  • Team Lead

    2 weeks ago


    Bengaluru, India Kapture CX Full time

    Company Overview:Founded in 2014 in Bangalore, Kapture is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we...

  • Team Lead

    2 weeks ago


    Bengaluru, India Kapture CX Full time

    Company Overview:Founded in 2014 in Bangalore, Kapture is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we...

  • Team Lead

    2 weeks ago


    Bengaluru, India Kapture CX Full time

    Company Overview:Founded in 2014 in Bangalore, Kapture is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we...


  • Bengaluru, India Graebel Companies Inc. Full time

    Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in...


  • Bengaluru, India Graebel Companies Inc. Full time

    Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in...

  • Support Team Lead

    2 months ago


    Bengaluru, India Practo Full time

    Job Description Support Team Lead Job ID 31097 Job Type Full-time Location Bengaluru Experience 4 - 6 Years Business Unit India Organization Insta Posted April 23rd 2024 Posted By Rayyaan Mohiaddin Share


  • Bengaluru, India Asa Support Full time

    **Purpose**: The Supervisor, Accounting will be responsible for supporting day-to-day functions and supervising a team of staff accountants. In order to be successful in this role, you must have a “team player” mentality with a flexible and a collaborative approach to completing tasks, including “rolling up sleeves” and working alongside a team...


  • Bengaluru, India JPMorgan Chase & Co. Full time

    Job Responsibilities & Activities  . Morgan Private Bank provides customized financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one comprehensive strategy,...


  • Bengaluru, India JPMorgan Chase & Co. Full time

    Job Responsibilities & Activities  . Morgan Private Bank provides customized financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one comprehensive strategy,...

  • IT Support Team Lead

    3 weeks ago


    Bengaluru, India Resillion Full time

    Job DescriptionRole: IT Support Team LeadLocation: Bangalore (Hybrid Mode)Experience Range: 7-12 Years Required skills & Responsibilities: 7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...


  • Bengaluru, India Resillion Full time

    Job DescriptionRole: IT Support Team LeadLocation: Bangalore (Hybrid Mode)Experience Range: 7-12 Years Required skills & Responsibilities: 8+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...