Business Development Manager
1 month ago
Job Description:
Create new Business independently by identifying and acquiring new large corporate, SME customers directly.
· Develop Business plans, onboarding merchants in the Grocery, fish and meat, and food industries etc.
· Manage relationships with the existing accounts to drive more sales every month.
· Work with the Ops team to set up a delivery channel to honor the services committed to Key Accounts.
· Lead generation through various sources.
· Manage all agreements, renewals, and price revisions with existing and new customers
· Interface with senior management to provide customer feedback and market intelligence based on interactions with the Customer.
· Complaints Resolution, any issues and problems faced by customers, and dealing with them to maintain trust.
· Escalating & resolving the issues raised by the clients.
· Engage & retain clients with immediate escalation facilitation, regular visits & value delivery.
· Responsible for revenue generation in the given territory
Job Specifications:
· 5-8 years of experience in Sales and Business Development in FMCG/E
Commerce/Hyperlocal deliveries
· Able to multitask, prioritize, and manage time efficiently
· Goal-oriented, organized team player
· Excellent interpersonal relationship skills
· Able to analyze data and sales statistics and translate results into better solutions
· Strong negotiation skills, communication skills, and ability to think out of the box.
· Ability to multitask and manage different accounts at a time
· Proven results in delivering client solutions.
Requirements
- Proven working experience as a business development manager, sales executive or a relevant role
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office and CRM software (e.g. Salesforce)
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
- BSc/BA in business administration, sales or relevant field
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