Customer Experience

Job Location : Mumbai Roles & Responsibilities; User Research, User Stories, User Journeys, Mockups, Wireframes & Prototypes Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences. Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and...

good communication skills Any graduate or undergraduate can apply 1 year experience in international bpo, Excellent communication skills cab facility will be provided **Job Types**: Full-time, Regular / Permanent **Salary**: ₹21,737.27 - ₹37,602.76 per month **Benefits**: - Paid time off - Provident Fund Schedule: - Rotational...

About the job: The Customer Support Team Leader is responsible for leading a team of customer support representatives to deliver excellent customer service and achieve customer satisfaction goals. This role involves managing and coaching team members, monitoring performance, and ensuring efficient resolution of customer inquiries and issues.Key...

**Your Profile** Handling chats from customers Resolving customer queries over chat process. Providing customer satisfaction. **Your Checklist** Excellent communication skills in English & Hindi Good customer service skills Ready to work in rotational shifts **Job Types**: Full-time, Contract Contract length: 12 months Schedule: - Day shift -...

**Your Profile** Handling chats from customers Resolving customer queries over chat process. Providing customer satisfaction. **Your Checklist** Excellent communication skills in English & Hindi Good customer service skills Ready to work in rotational shifts **Job Types**: Full-time, Contract Contract length: 12 months Schedule: - Day shift -...

**Your Profile** - Handling chats from customers - Resolving customer queries over chat process. - Providing customer satisfaction. **Your Checklist** - Excellent communication skills in English & Hindi - Good customer service skills - Ready to work in rotational shifts **Job Types**: Full-time, Temporary Contract length: 12 months Schedule: - Day...

Giving the client need based product solutions and, in the process, aligning client requirements with business specifics - Assessing customer propensity and ensuring higher product penetration per relationship - Referencing for more business from existing customers - Handle customer queries and complaints **Salary**: Up to ₹500,000.00 per...

Your ProfileHandling chats from customersResolving customer queries over chat process.Providing customer satisfaction.Your ChecklistExcellent communication skills in English & HindiGood customer service skillsReady to work in rotational shiftsJob Types: Full-time, ContractContract length: 12 monthsSchedule: Day shift Monday to Friday Night shift Rotational...

Your Profile Handling chats from customers Resolving customer queries over chat process. Providing customer satisfaction.Your Checklist Excellent communication skills in English & Hindi Good customer service skills Ready to work in rotational shiftsJob Types: Full-time, TemporaryContract length: 12 monthsSchedule: Day shift Monday to Friday Night shift...

About the internship:Are you a dynamic and motivated individual looking to gain hands-on experience in the fast-paced world of customer experience, specifically within the Horeca channel? Join our team at Decano Consulting as a customer experience intern and take your skills to the next levelSelected intern's day-to-day responsibilities include:Work closely...

About the internship:Are you a dynamic and motivated individual looking to gain hands-on experience in the fast-paced world of customer experience, specifically within the Horeca channel? Join our team at Decano Consulting as a customer experience intern and take your skills to the next levelSelected intern's day-to-day responsibilities include:Work closely...

About the internship:Are you a dynamic and motivated individual looking to gain hands-on experience in the fast-paced world of customer experience, specifically within the Horeca channel? Join our team at Decano Consulting as a customer experience intern and take your skills to the next levelSelected intern's day-to-day responsibilities include:Work closely...

**Role/Job Title**: Customer Experience Champion **Business**: Retail Banking **Function / Department**: Retail Liabilities **Place of work**: Head office, BKC **Roles & Responsibilities**: - Capability building in branches to provide excellent customer service experience. Design and formalize strategies and learnings from best practices. - Define &...

Customer Experience is vital to our long-term profitability. We are hiring for a CEM to own and drive success for our customers. This role includes responsibilities for Customer Success activities (e.g. support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.)Responsibilities:Drive Customer Success OutcomesIncrease...

Customer Experience is vital to our long-term profitability. We are hiring for a CEM to own and drive success for our customers. This role includes responsibilities for Customer Success activities (e.g. support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.)Responsibilities:Drive Customer Success OutcomesIncrease...

Position Overview:Customer Experience is vital to our long-term profitability. We are hiring for a CEM to own and drive success for our customers. This role includes responsibilities for Customer Success activities (e.g. support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.)Responsibilities: Drive Customer...

Customer Experience is vital to our long-term profitability. We are hiring for a CEM to own and drive success for our customers. This role includes responsibilities for Customer Success activities (e.g. support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.)Responsibilities:Drive Customer Success OutcomesIncrease...

Konnect Insights is a leading SaaS provider of analytics data platform to result-oriented brands and businesses who seek smarter, faster, and more informed answers to their most essential questions.Built on various technologies such Big-Data, Machine Learning, Strong front end technologies, Konnect Insights is the most preferred customer-centric software by...

Konnect Insights is a leading SaaS provider of analytics data platform to result-oriented brands and businesses who seek smarter, faster, and more informed answers to their most essential questions.Built on various technologies such Big-Data, Machine Learning, Strong front end technologies, Konnect Insights is the most preferred customer-centric software by...

Duties & Responsibilities :keywords like UI/UX developer, Adobe XD, Prototyping, Figma, Wireframing.Understand and map the existing customer journeyWork closely with product manager, IT team to improve customer experienceDesign A/B testing experiments with the help of analytics team to improve on customer journeysCreate wireframes, storyboards, user flows...