Junior Technical Specialist
1 month ago
As a Junior Technical Service Specialist, you'll play a key role in collaborating with customer support teams, to deliver impactful features and enhancements. You'll focus on gathering user requirements, and helping translate these into the suitable content. You’ll help resolve support issues and respect SLA’s set up.
Key Responsibilities
- Create and optimize content for clients across multiple channels (email, push notifications, on-site content) to drive smooth onboarding and feature adoption.
- Act as a bridge between customer support and development teams, addressing technical support tickets quickly and efficiently.
- Utilize HTML, CSS, JavaScript, and SQL to troubleshoot and resolve technical issues for clients and internal teams.
- Assist in analyzing content performance and provide insights to improve future product and content releases.
- Collaborate with teams to improve product features and resolve customer-facing challenges.
Requirements
- 1-3 years of experience in technical services or Html/CSS related role (support, QA, etc.).
- Hands-on experience with HTML, CSS, and JavaScript to help guide front-end product decisions.
- Proficiency in SQL for querying databases and analyzing product usage data.
- Previous experience working in a support or customer-facing role, with the ability to empathize with users and troubleshoot issues.
- Strong communication skills, both written and verbal, to articulate product vision and requirements.
- Ability to manage multiple priorities in a fast-paced startup environment.
- A problem-solving mindset with a strong attention to detail.
- Experience working on a CDMP or similar data-driven platforms.
- Knowledge of API integrations and data analytics tools.
D.Engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
-
Technical Specialist
4 weeks ago
Mumbai, Maharashtra, India D engage Full timeJoin D.Engage as a Junior Technical SpecialistWe are seeking a highly skilled Junior Technical Specialist to join our team at D.Engage. As a key member of our technical services team, you will play a crucial role in delivering impactful features and enhancements to our clients.Key ResponsibilitiesContent Creation and Optimization: Create and optimize content...
-
Technical Specialist
2 weeks ago
Mumbai, Maharashtra, India NTT Full timeJob Title: Technical SpecialistAbout the Role: We are seeking a highly skilled Technical Specialist to join our team at NTT DATA. As a Technical Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring that their IT infrastructure is running smoothly and efficiently.Key Responsibilities: Identify and resolve...
-
Technical Service Specialist
4 weeks ago
Mumbai, Maharashtra, India D·engage Full timeJoin D·engage as a Junior Technical SpecialistWe are seeking a highly skilled and motivated Junior Technical Specialist to join our team at D·engage. As a key member of our technical services team, you will play a crucial role in delivering impactful features and enhancements to our clients.Key ResponsibilitiesContent Creation and Optimization: Develop and...
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India D engage Full timeJob DescriptionD engage is a leading company in the MarTech SaaS industry, founded and led by experienced veterans. We are seeking a skilled Junior Technical Specialist to join our team and contribute to our growth.As a Junior Technical Specialist, you will play a key role in collaborating with customer support teams to deliver impactful features and...
-
Technical Implementation Specialist
2 weeks ago
Mumbai, Maharashtra, India NTT DATA Full timeAbout the RoleWe are seeking a skilled Technical Implementation Specialist to join our team at NTT DATA. As a Technical Implementation Specialist, you will play a crucial role in providing technical support to our clients, ensuring the successful installation and configuration of software and hardware solutions.Key ResponsibilitiesInteract with clients to...
-
Junior Legal Specialist
2 weeks ago
Mumbai, Maharashtra, India CapTalent HR Full timeLegal Support Role for Finance SectorWe are seeking a Junior Legal Specialist to assist with litigation work in the East and West regions.The ideal candidate will have court experience of 1-2 years and a strong understanding of legal procedures.Additional responsibilities will include assisting with legal module data updates for fresh law...
-
Technical Implementation Specialist
2 weeks ago
Mumbai, Maharashtra, India NTT DATA Full timeJob SummaryAs a Technical Implementation Specialist at NTT DATA, you will play a key role in delivering technical solutions to our clients. Your primary responsibility will be to provide technical support and implement software and hardware solutions to meet their complex requirements.Key Responsibilities:Interact with clients to understand their technical...
-
Technical Specialist
4 weeks ago
Mumbai, Maharashtra, India NTT Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at NTT DATA. As a Technical Specialist, you will be responsible for providing technical support to our clients, including remotely supporting clients within service level agreements (SLAs), installing and configuring software and hardware, resolving incidents, performing root...
-
Technical Specialist
4 weeks ago
Mumbai, Maharashtra, India NTT DATA Full timeAbout the RoleNTT DATA is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for providing technical support to our clients, including remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause...
-
Technical Specialist
3 weeks ago
Mumbai, Maharashtra, India NTT DATA Full timeAbout the RoleWe are seeking a skilled Technical Specialist to join our team at NTT DATA. As a Technical Specialist, you will be responsible for providing technical support to our clients, including remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause...
-
Senior Java Technical Specialist
2 weeks ago
Mumbai, Maharashtra, India SmartGig Technologies Pvt Ltd Full timeJob Title: Java Senior Technical SpecialistJob SummarySmartGig Technologies Pvt Ltd is seeking an experienced Java Senior Technical Specialist to join our team. The ideal candidate will have a strong background in Java development, with a focus on performance tuning and troubleshooting.ResponsibilitiesDesign and develop high-performance Java applications...
-
Cloud Engineer
1 week ago
Mumbai, Maharashtra, India NTT DATA Full timeAbout the RoleThis is an exciting opportunity to join NTT DATA as a Cloud Engineer - Technical Specialist MS, where you will play a key role in providing expert technical support to our clients. As a Technical Specialist, you will be responsible for managing complex cross-technology infrastructure and ensuring that our clients receive the best possible...
-
Technical Specialist
3 weeks ago
Mumbai, Maharashtra, India D·engage Full timeRole OverviewD·engage is a leading MarTech SaaS company founded and led by experienced veterans. We are seeking a skilled Junior Technical Service Specialist to join our team in India. This role will play a key part in collaborating with customer support teams to deliver impactful features and enhancements.Key ResponsibilitiesContent Creation and...
-
Technical Service Specialist
3 weeks ago
Mumbai, Maharashtra, India D·engage Full timeWe are seeking a skilled Junior Technical Specialist to join our team at D·engage. As a key member of our technical services team, you will play a vital role in collaborating with customer support teams to deliver impactful features and enhancements.Your primary responsibilities will include:Content Creation: Develop and optimize content for clients across...
-
Junior Operations Specialist
1 week ago
Mumbai, Maharashtra, India Enfusion Full timeJob Summary: Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds globally. Our unique, seamless, SaaS-based platform unites the front-, middle- and back-office into one system, with one unified data set. We are seeking a motivated Junior Operations...
-
Junior IT Support Specialist
1 week ago
Mumbai, Maharashtra, India Aline HR Consultancy Full timeJob Overview:We are seeking a skilled Junior IT Support Specialist to join our team at Aline HR Consultancy in Vile Parle, Maharashtra, India.Key Responsibilities:Perform computer operations tasks with high accuracy and efficiencyEnsure data entry is precise and up-to-dateTroubleshoot basic IT issues to maintain smooth operationsMaintain strong attention to...
-
Junior Technical Architect
2 months ago
Mumbai, India Yashuss Unlimited Business Solutions Pvt Ltd Full timeJobSummary:We are seekinga highly motivated Junior Technical Architect to join our dynamicteam. The ideal candidate will have handson experience in customapplication development and be proficient in SQL JAVA PHPJavaScript MySQL PostgreSQL React and Node.js. This role involvesworking closely with senior architects developers and otherstakeholders to design...
-
Technical Services Specialist
3 weeks ago
Mumbai, Maharashtra, India D engage Full timeJob DescriptionD engage is a leading MarTech SaaS company founded and led by experienced veterans. We are seeking a skilled Junior Technical Specialist to join our team in India. The ideal candidate will be responsible for providing technical services and support to our clients.Key ResponsibilitiesContent Creation: Develop and optimize content for clients...
-
Technical Specialist
3 weeks ago
Mumbai, Maharashtra, India NTT DATA Full timeJob OverviewNTT DATA is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for providing expert-level technical support and guidance to clients across multiple technology domains, including Cloud, Security, and Networking.Key ResponsibilitiesProvide technical expertise and support to clients on...
-
Junior Technical Architect
2 months ago
Mumbai, India Yashuss Unlimited Business Solutions Pvt Ltd Full timeJob Summary: We are seeking a highly motivated Junior Technical Architect to join our dynamic team. The ideal candidate will have handson experience in custom application development and be proficient in SQL JAVA PHP JavaScript MySQL PostgreSQL React and Node.js. This role involves working closely with senior architects developers and other stakeholders to...