Client Relationship Intern

3 months ago


Gurugram, India Zyvka Full time
Internship Duration 3monthsPost completion of internship we willprovide PPONumber of positions3ImmediatejoinerStipend INR 10000 (Internship) and INR22000 Post internshipF2F Interview Zyvka 6thFloor Spring House JMD GalleriaGurgaon
ClientRelationshipInternOverview:TheClient Relationship Intern plays a crucial role in supporting theclient relationship team to ensure the satisfaction and retentionof the companys clients. This position is vital for building andmaintaining positive relationships with clients addressing theirneeds and contributing to the overall success of theorganization.KeyResponsibilities:
  • Assist inresponding to client inquiries and requests in a timely andprofessional manner.
  • Support the clientrelationship team in maintaining accurate client records anddocumentation.
  • Conduct market research togather information on client needs andpreferences.
  • Participate in client meetings andpresentations to observe and learn about clientinteractions.
  • Help in developing andimplementing client communicationstrategies.
  • Assist in monitoring and reportingon client satisfaction and engagementmetrics.
  • Contribute to the development ofclient retention programs andinitiatives.
  • Support in organizing andcoordinating client events andactivities.
  • Assist in analyzing and evaluatingclient feedback and suggestions.
  • Learn andadhere to company policies and procedures related to clientinteractions.
  • Collaborate with otherdepartments to ensure seamless clientexperience.
  • Contribute to the creation ofclientfocused marketing materials andresources.
  • Assist in identifying opportunitiesfor process and service improvements based on clientfeedback.
  • Participate in training anddevelopment sessions to enhance client relationshipskills.
RequiredQualifications:
  • Currently pursuing aBachelors degree in Business Administration Marketing or relatedfield.
  • Excellent written and verbalcommunication skills.
  • Strong organizational andtime management abilities.
  • Ability to workeffectively in a team environment.
  • Customerserviceoriented mindset with strong problemsolvingskills.
  • Proficiency in Microsoft Officeapplications (Word ExcelPowerPoint).
  • Adaptability and willingness tolearn new skills and tasks.
  • Basic understandingof client relationship managementprinciples.
  • Ability to maintain confidentialityand professionalism in clientinteractions.
  • Demonstrated attention to detailand accuracy in work.
  • Strong interpersonalskills with the ability to build rapport withclients.
  • Proactive and selfmotivated with apositive attitude.
  • Ability to prioritize andmanage multiple tasks effectively.
  • Knowledge ofbasic marketing concepts and strategies is aplus.
  • Previous internship or work experience ina clientfacing role isdesirable.

marketingconcepts,client-focused,organization,time management,customerservice,adaptability,clientsatisfaction,confidentiality,interpersonal skills,teamwork,clientevents,market research,client relationshipmanagement,management,communication,organizational skills,microsoftoffice,client communication



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