Partner Manager

5 months ago

Pune, India BMC Software, Inc. Full time

Description and Requirements

#LI-PM1

"At BMC trust is not just a word - it's a way of life" 

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation Associate Partner Manager will be responsible for providing remote partner support for the EMEA Partner Account Managers. Support a variety of channel partners including distributors & value-added resellers (VARs) & coordinate product and sales training for channel partners’ sales force. Review certification / badging with partners. The objectives for this role will be to ensure high quality service delivery, improve transaction velocity, and drive automation and optimization in day-to-day work along with increased coverage of our partner community.

Primary Roles and Responsibilities

Interacts with BMC Channel Sales, BMC sales and BMC VAR partners to help drive net new channel opportunities.Assists BMC Sales Team in the sales process with the below responsibilities:

Channel Partner Support:

•Assist BMC Partner Managers with agreement reseller signup /renewals

•Enter BMC reseller agreement request details into internal systems (SFDC, ACR) for approval

•Obtain contract countersignatures from appropriate teams

•Support partners on access to the various BMC sites, login issues, login access, etc. and training partners on BMC site layout and usage

Channel Sales Support

•Knowledge of BMC solutions in order to provide accurate license quotes in a timely manner

•Review Partner Deal Registration leads in BMC’s PRM system

•Drive revenue and close opportunities by providing operational support in conjunction with indirect sales channel partners.

Partner Onboarding and Enablement

•New Partner Onboarding Plan development and execution along with Channel Managers

•Managing Certification / badging for partners

•Follow-up on Partner Enablement plan execution

Reporting and System Updates

•Follow-up on Partner reports submissions, like Forecast report, Partner Enablement tracker report, etc. and meeting deadlines, as per the geo requirements

•Update SFDC, for any required updates

Relationship Management

•Work with various internal and external teams involved in supporting partner transactions, including: 

oVAR Partners

oBMC Partner Managers

oBMC Channel Operations

oOrder management etc.


Desired Qualifications (Knowledge and Skills)

•4-5 years of experience in the fields of channel partner management

•Excellent fluency in English language, both written and verbal communications.

•Ability to independently and effectively multitask in a dynamic matrix environment and participate, contribute, and in some cases, lead multiple efforts with stakeholders across the globe

Use of automation in channel operations or AI tools in channel Operations will be a huge added advantage

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