Social Media Analyst Norwegian Polish or Hebrewspeaking

4 weeks ago


Sany, India Careerxtra Full time
We are working with a leadingOutsourcing/BPO consultancy seeking to onboard a Norwegian Polishor Hebrew speaking Content Moderator and investigator to join theirteams in Lisbon and to support a major technology company thatprovides mobility services vehicle and scooter rentals car sharingand food delivery services.Location: LisbonPortugalEmployment type:FulltimeSchedule: changes weekly 8 hoursshifts with breaks 5 times per week Monday to Sunday24/7Remuneration: BasesalaryDUTIES ANDRESPONSIBILITIES:
  • Reviewgraphic content that has been received from users to ensure that itcomplies with the community guidelines
  • Reviewclassify and / or eliminate highly sensitivecontent
  • Comply with instructions proceduresrelated and complementary to the role
  • Complywith corporate confidentiality policies and the proper handling ofcustomer information
  • Perform outbound callsduring the investigation to collect proofs of complains fromdrivers and customers
REQUIREMENTS:
  • C1C2level of Norwegian Polish or Hebrew speaking language and B2English both oral and written
  • The ability tothrive in a dynamic teamfocused and structuredenvironment
  • An ability to make decision basedon rules and policies
  • A passion for helpingothers achieve results
  • A tolerance forsensitive content in pictures
OFFER:
  • 22days of holiday
  • Temporary contract for 12months permanent after 2 years
  • Private healthinsurance
  • Relocation support with flight costsreimbursement and a room
  • Free Portugueseclasses
  • Water sport activities soft trekkingand more
  • A dynamic and creative team withpositive and friendlyatmosphere

investigation,contentmoderator,written communication,decision making based on rules andpolicies,language skills,relocation support,eliminating sensitivecontent,bpo,investigator,customer service,compliance,attention todetail in data entry,content management,polish speaking,compliancewith guidelines and procedures,c2,base,classifying,regulatoryguidelines,oral communication,polish,healthinsurance,hebrew,reviewing,confidentiality,contentmoderation,english speaking,tolerance for sensitivecontent,decision making,reviews,teamwork,policy adherence,b2,hebrewspeaking,atmosphere,confidentiality policies,helpingothers,outbound calls handling,socialmedia,customer,norwegian,customer support,holidaymanagement



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