Client Servicing

Found in: Talent IN C2 - 3 weeks ago

Gurugram, India FACTS N FICTION STUDIO Full time
Job Description


  Key Responsibility Area

1 Project Management:

  Successfully manage multiple wedding photography and videography projects simultaneously, ensuring adherence to timelines, budgets, and quality standards.

  Develop project plans, schedules, and budgets, allocating resources effectively and proactively addressing any issues or delays that may arise.

2 Client Communication and Relationship Management:

  Serve as the main point of contact for clients throughout the project lifecycle, providing regular updates, addressing inquiries, and managing expectations.

  Cultivate strong client relationships through proactive communication, responsiveness, and personalized service, ensuring a positive experience and repeat business.

3 Creative Direction and Coordination:

  Collaborate with clients to understand their vision, preferences, and expectations for wedding photography and videography, providing guidance and creative direction as needed.

  Coordinate with photographers, videographers, and other creative team members to ensure alignment with client preferences and project requirements.

4 Timeline and Workflow Management:

  Develop and maintain production schedules and workflows for wedding photo-video projects, coordinating tasks and deadlines across various team members and vendors.

  Anticipate and mitigate potential bottlenecks or delays in the production process, proactively managing resources and priorities to meet project milestones.

5 Quality Assurance and Deliverable Review:

  Conduct regular quality checks and reviews of project deliverables, ensuring accuracy, consistency, and adherence to client specifications and company standards.

  Solicit feedback from clients and stakeholders to identify areas for improvement and implement corrective actions as necessary to enhance quality and customer satisfaction.

6 Vendor and Supplier Coordination:

  Liaise with external vendors, suppliers, and partners involved in wedding photo-video projects, including venues, equipment rentals, and printing services, to ensure seamless coordination and delivery of services.

  Negotiate contracts, manage vendor relationships, and oversee procurement processes to secure the necessary resources and services for project execution.

7 Team Leadership and Development:

  Lead and motivate project teams, providing guidance, support, and feedback to ensure collaboration, accountability, and high performance.

  Facilitate team training and development initiatives to enhance technical skills, customer service capabilities, and project management competencies.

8 Client Feedback and Satisfaction Measurement:

  Gather feedback from clients upon project completion to assess satisfaction levels, identify areas for improvement, and capture testimonials and referrals.

  Analyze client feedback and satisfaction metrics to inform continuous improvement efforts and drive customer-centric decision-making.




Requirements

Key Skills

Good teamwork skills - Ability to work well with a team

Excellent written and verbal communication skills

Proven working experience as a project and client service manager in wedding industry

Solid technical background regarding wedding films and photography

Solid organizational skills including attention to detail and multi-tasking skills

Great educational background, preferably in the fields of films making

Problem-solving aptitude




BenefitsBenefits

Collaborative and dynamic work environment.
Phone Reimbursement.
Salary Increment within 6 Months.

Requirements
Key Skills Good teamwork skills - Ability to work well with a team Excellent written and verbal communication skills Proven working experience as a project and client service manager in wedding industry Solid technical background regarding wedding films and photography Solid organizational skills including attention to detail and multi-tasking skills Great educational background, preferably in the fields of films making Problem-solving aptitude

  • Client Servicing Executive

    Found in: Whatjobs IN C2 - 3 weeks ago

    gurugram, India Snaphunt Full time

    The Offer Fantastic work culture Attractive Salary & Benefits Opportunity to make a positive impact The Job Your responsibilities will include: Knowledge of Advertising Mediums namely Television, Radio, Outdoor Media, Print Media and Digital Media. Understanding client needs and making decisions in relation to media requirements. Maintain strong...

  • Client Services Associate

    Found in: Talent IN C2 - 4 days ago

    Gurugram, India FRI FIL India Business and Research Services Private Limited Full time

    Description Title Associate / Senior Associate - Customer Relations Department Client Services Location Gurgaon Reports to Assistant Manager/Team Lead - Customer Relations Level Client Services Operations - 1 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By...

  • Client Servicing Executive

    Found in: Talent IN C2 - 3 weeks ago

    Gurugram, India Adworth Media Private Limited Full time

    Adworth Media is an INS accredited full service agency that leads in providing branding and advertising solutions for all your marketing communication needs. It started operations in 2011 with a young and dynamic creative team, spearheaded by Prakhar Mittall and Yuvraj Mittall. The team is passionate about making business a brand through strong concept...

  • Client Services Executive

    Found in: Whatjobs IN C2 - 1 week ago

    Gurugram, India Purple Sketch Digital Full time

    Experience - 6 Months to 1 Year CTC - 3 LPA - 4.2 LPA Key Responsibilities: Conduct weekly/monthly meetings with clients to apprise about the ongoing activities and share progress. Connect with clients on day-to-day for obtaining approvals. Develop short, mid & long term strategies for the clients with respect to their brand and business. Conduct...

  • Client Services Executive

    Found in: Talent IN 2A C2 - 1 week ago

    Gurugram, India Purple Sketch Digital Full time

    Experience - 6 Months to 1 YearCTC - 3 LPA - 4.2 LPAKey Responsibilities:Conduct weekly/monthly meetings with clients to apprise about the ongoing activities and share progress. Connect with clients on day-to-day for obtaining approvals.Develop short, mid & long term strategies for the clients with respect to their brand and business.Conduct constant market...

  • Client Services Executive

    Found in: Appcast Linkedin IN C2 - 1 week ago

    Gurugram, India Purple Sketch Digital Full time

    Experience - 6 Months to 1 YearCTC - 3 LPA - 4.2 LPAKey Responsibilities:Conduct weekly/monthly meetings with clients to apprise about the ongoing activities and share progress. Connect with clients on day-to-day for obtaining approvals.Develop short, mid & long term strategies for the clients with respect to their brand and business.Conduct constant market...

  • Client Service Intern

    7 days ago

    Gurugram, Haryana, India Savdo Technologies pvt ltd Full time

    **Roles & Responsibilities**: - **Client Communication**: Serve as the primary point of contact for client inquiries, addressing questions, concerns, and requests in a timely and professional manner. - **Relationship Building**: Build and maintain strong relationships with clients through regular communication, proactive outreach, and personalized...

  • Associate Director/ Client Services

    Found in: Talent IN C2 - 3 weeks ago

    Gurugram, India MetrixLab Full time

    About us: MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand...

  • Associate Director/ Client Services

    Found in: Whatjobs IN C2 - 3 weeks ago

    gurugram, India MetrixLab Full time

    About us: MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand...

  • Client Services Manager

    Found in: Appcast Linkedin IN C2 - 3 weeks ago

    Gurugram, India Cvent Full time

    As a Manager, you will be responsible for:Position Duties:Manage a team of approximately 50 plus high end product support consultants in a B2B environment.Manage and maintain key SLAs during US hours.Responsible for the development and management of staff members, Tier 1 and Tier 2 levelmanagement personnel.Recruit and groom future team members.Devise and...

  • Client Services Manager

    Found in: Talent IN 2A C2 - 3 weeks ago

    Gurugram, India Cvent Full time

    As a Manager, you will be responsible for:Position Duties:Manage a team of approximately 50 plus high end product support consultants in a B2B environment.Manage and maintain key SLAs during US hours.Responsible for the development and management of staff members, Tier 1 and Tier 2 levelmanagement personnel.Recruit and groom future team members.Devise and...

  • Client Servicing Executive

    Found in: Talent IN C2 - 2 weeks ago

    Gurugram, India Bantaagoli Full time

    Ditch the cubicle, grab yourcape, Mumbai's calling a marketing hero! Calling all hustlers,wordsmiths, and digital jedis! City Innovates, Gurgaon's hottest digitalmarketing agency (think: fire beats, killer campaigns, and clientsdancing with glee), is on the hunt for a Client Servicing Executivefor its Mumbai office who's equal parts sunshine andstrategy. ...

  • Associate Maven

    Found in: Talent IN C2 - 3 weeks ago

    Gurugram, India Windchimes Communication Full time

    Location: GurgaonAbout the Role: Will work with the Delivery & Client Servicing team on a daily basis for timely & successful delivery of projects Will report to Senior Associate Maven Working 6 days/week in planned shifts Client Servicing: Work in a team or individually to plan & execute client projects Working with mornitoring tools to track brand mentions...

  • Senior Client Servicing Executive

    Found in: Talent IN C2 - 3 weeks ago

    Gurugram, India PassionWorkx Full time

    Hello Looking for Senior Client Servicing Executive Experience : 3 to 6 yrsLocation : Gurgaon Sec - 28Working Days : 6 Role : Handling various client relations, decoding briefs, coordinating with the team and delivering the projects on given timelines. Male & Female Both PreferredSkills : Digital MarketingClient ServicingEvent MarketingMarketing...

  • Client Servicing Executive

    4 days ago

    Gurugram, Haryana, India AFFRISE MEDIA Full time

    **Executive - Client Servicing** **Location - Gurgaon** **Full Time, On-Site** **Experience - 0-1 year** **Company Description - **AFFRISE MEDIA** **is a distinguished affiliate network based in India, renowned for its global reach and expertise in executing highly effective performance and ROI-driven advertising campaigns across both desktop and mobile...

  • Client Servicing Executive

    1 day ago

    Gurugram, Haryana, India nomADZ Digital & Innovation Full time

    **Role - Client Servicing Executive** Job Requirements - 1. *Relationship Management:* Build and maintain strong relationships with affiliate partners and clients. 2. *Communication:* Serve as a liaison between clients and affiliate partners, ensuring clear and effective communication. 3. *Campaign Management:* Oversee the implementation and optimization...

  • Client Services Manager

    Found in: Talent IN 2A C2 - 2 weeks ago

    Gurugram, India Vatika Group Full time

    Client Services - DM/AMExperience: Should have 10-12 years of experience in the servicing industry, a pleasing personality, and basic excel skills.INXT City Centre, Sector 83, GurgaonRole DescriptionThis is a full-time on-site role as a Client Services Manager located in Gurugram. The Client Services Manager will be responsible for ensuring customer...

  • Client Services Manager

    Found in: Appcast Linkedin IN C2 - 2 weeks ago

    Gurugram, India Vatika Group Full time

    Client Services - DM/AMExperience: Should have 10-12 years of experience in the servicing industry, a pleasing personality, and basic excel skills.INXT City Centre, Sector 83, GurgaonRole DescriptionThis is a full-time on-site role as a Client Services Manager located in Gurugram. The Client Services Manager will be responsible for ensuring customer...

  • Client Services Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    Gurugram, India Vatika Group Full time

    Client Services - DM/AM Experience: Should have 10-12 years of experience in the servicing industry, a pleasing personality, and basic excel skills. INXT City Centre, Sector 83, Gurgaon Role Description This is a full-time on-site role as a Client Services Manager located in Gurugram. The Client Services Manager will be responsible for ensuring customer...

  • Client Services

    2 weeks ago

    Gurugram, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally. **What this job involves**: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm...