Client Services Manager
3 weeks ago
Client Services - DM/AM
Experience: Should have 10-12 years of experience in the servicing industry, a pleasing personality, and basic excel skills.
INXT City Centre, Sector 83, Gurgaon
Role Description
This is a full-time on-site role as a Client Services Manager located in Gurugram. The Client Services Manager will be responsible for ensuring customer satisfaction, managing client services, utilizing analytical skills, and maintaining effective communication. The role will involve handling customer service inquiries and resolving issues, as well as analyzing data to identify trends and improve service quality.
Qualifications
- Customer satisfaction, client services, and communication skills
- Analytical skills and customer service experience
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks effectively
- Experience in the real estate industry is a plus
- Bachelor's degree in business administration or relevant field
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