Client Servicing Executive

1 month ago

Gurugram, India BHAAV Full time

We are looking for active and energetic marketing professionals to join us in our Client Servicing Team with 2-4 years of work experience. You must have Agency and Digital Marketing exposure. Healthcare will be a bonus. 


Role Objective: You will be responsible for working closely between the clients and internal teams to carry out marketing for the services / departments offered by the client. 


Roles & Responsibilities:

1.1. To systematically drive the brand positioning and brand value for the clients with strategy and execution, working closely with the clients & internal teams

1.2. Responsible for working with clients to ensure that their needs are properly communicated to the content, creative, digital, and branding teams.

1.3. Develop monthly activity calendars in alignment with the strategy, positioning, and feedback from stakeholders to promote the centers / services.

1.4. Coordinate and support the development of communication tools and collateral to promote the centers and their USPs as per the activity calendars for prospects and the existing customer base. Help the content team get proper input from all stakeholders.

1.5. Responsible for planning and execution of Marketing & Activity Calendars for designated specialties across all mediums, with ATL, BTL & Digital activation.

1.6. Work closely with internal Creative, Content, Digital, Media Buying, Website/SEO, PR to ensure consistent Communication and activities as per the Planners.

1.7. Responsible for the assigned clients and achieving of set KRAs, client satisfaction and retention.

1.8. Responsible for the performance of the client's brand marketing efforts across mediums. Work closely with the support teams to ensure the deliverables and targets are met.


Profile of the person:

- Sharp and Quick in understanding

- Getting things moving or done

- Ability to handle Pressure and deliver as per TATs

- Understand Marketing and Branding

- Strong Communication (verbal and written)

- Willing to stretch

- Responsible and Disciplined

-Thorough knowledge of PowerPoint and Excel.

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