Transition Manager

7 days ago

Bengaluru, India Recruise India Consulting Full time

Looking for a IT-Transition Manager with Project Management experience from Retail domain.

Requirements

The Manager – Strategic Operations (Transition Manager - GSC) will play a critical role in managing capability transitions from global teams to India GSC, ensuring smooth integration & operational efficiency. This position involves strategic planning, operational oversight, project management (PMO), consulting, and transition / change management.

Key Responsibilities:

1. Transition Management:

- Develop and manage comprehensive transition plans for bringing talent demands from US counterparts to the India GSC.

- Lead cross-functional teams to execute transition activities, ensuring smooth and effective change processes.

- Apply change management methodologies to support the organization through transitions, minimizing disruption and enhancing acceptance.

- Engage with key stakeholders, including senior leaders and department heads, to ensure alignment and support for transition initiatives.

2. Strategic Operations Management:

- Collaborate with senior leadership to define and implement strategic initiatives that align with the organization’s long-term goals.

- Develop and oversee operational strategies to ensure efficient execution and alignment with strategic priorities.

- Identify and drive process improvements to enhance efficiency, reduce costs, and optimize overall operational performance.

- Foster a culture of continuous improvement and operational excellence within the organization.

3. PMO Management:

- Establish and oversee the Project Management Office (PMO), defining standards, processes, and best practices for project management.

- Manage the project portfolio, prioritizing projects based on strategic importance and resource availability.

- Allocate resources effectively across projects, ensuring optimal utilization and addressing any capacity constraints.

- Monitor project performance, resolve issues, and manage risks to ensure successful outcomes.

- Facilitate regular project reviews and reporting to senior leadership on project status, performance, and alignment with strategic goals.

4. Consulting and Advisory Services:

- Provide strategic consulting services to internal stakeholders, offering insights and recommendations to address operational challenges and leverage strategic opportunities.

- Conduct detailed analyses of business processes and performance to identify improvement opportunities and inform decision-making.

- Leverage best practices and lessons learned from previous projects and transitions to drive continuous improvement in consulting services.

Qualifications:

- Bachelor’s degree in Business Administration, Management, or a related field; MBA or equivalent preferred.

- 10-14 years of experience in strategic operations, project management, or management consulting, preferably in a GCC setup.

- Proven track record in managing large-scale transitions, leading strategic initiatives, and overseeing complex projects within a PMO framework.

- Understanding of change management methodologies (e.g., Prosci, ADKAR) and process improvement frameworks (e.g., Lean, Six Sigma) would be a plus.

- Expertise in Office Apps, advanced hands-on PMO tools, and automation/process improvement.

Skills & Competencies:

- Strong strategic thinking and problem-solving abilities.

- Exceptional project management and organizational skills.

- Excellent communication and interpersonal skills.

- Analytical mindset with the capability to interpret data and metrics to inform decision-making and drive performance improvement.

- Demonstrated ability to manage multiple priorities and deliver results in a dynamic and fast-paced environment.

Key Attributes:

- Leadership: Inspires confidence and guides teams through strategic, operational, and transition challenges.

- Adaptability: Exhibits flexibility and resilience in adapting to changing business environments and priorities.

- Collaboration: Builds and maintains strong relationships across the organization, fostering a collaborative and inclusive work culture

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